Top 89 It support Jobs in Southington Ct

Specialist, IT Desktop Support
ICU Medical, Inc. —Southington, CT
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
4d
Managed IT Services Level I Technician
AUTOMATED BUSINESS MACHINES —Southington, CT
- $20 - $21 an hour
- Email
- Office
- Microsoft Office
- Analysis skills
Quick Apply
IT Technician
ebm-papst Inc. —Farmington, CT
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- In-person
- Associate's degree
Quick Apply
IT System Support Specialist - Full time/on site position
BRISTOL HOSPITAL GROUP —Bristol, CT
- Full-time
- Office
- Windows
- Analysis skills
10d
IT Support Technician
Renbrook School —West Hartford, CT
- Email
- School experience
- Classroom
- Computer science
- Disability insurance
- Health insurance
4d
Help Desk Engineer
The Walker Group —Farmington, CT
- Mid-level
- 1 year
- Communication skills
- Paid parental leave
- Disability insurance
Per Diem IT Desktop Technician
BRISTOL HOSPITAL GROUP —Bristol, CT
- Per diem
- Computer science
- Computer Science
- Mid-level
10d
512 - Client Care Tech Support - Technical Support Specialist I
COCC —Rocky Hill, CT
- $53,400 - $72,200 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Writing skills
- Wellness program
- Tuition reimbursement
Quick Apply
1d
Senior IT Specialist
JETOBRA INC —East Hartford, CT
- $80,000 - $90,000 a year
- Mid-level
- Assembly
- Experience equivalent to degree accepted
Quick Apply
IT Support Analyst
Withersworldwide —New Haven, CT
- Email
- Hybrid work
- CRM software
- Mid-level
- Windows
- Travel reimbursement
Executive Support Analyst
The Walt Disney Company (Corporate) —Bristol, CT
- $97,500 - $130,700 a year
- Computer Science
- 3 years
- Travel
7d
IT Support Technician
Gathr Outdoors —Haddam, CT
- $27 - $30 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
IT Help Desk Professional
The Aero ALL-GAS Company —Hartford, CT
- Part-time
- Office
- Windows
- Residential
- Paid holidays
- Health insurance
Quick Apply
IT Support Engineer - Level II – Onsite
Universal Connectivity —West Hartford, CT
- $62,400 - $95,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Paid training
- Paid holidays
Quick Apply
Helpdesk Technician
VESTA CORPORATION —Weatogue, CT
- $65,000 - $70,000 a year
- Background check
- Clean driving record
- 6 years
- Paid holidays
- Disability insurance
Quick Apply
Global Technology Services Group (GTSG) Support Technician II
UPS —Hartford, CT
- $23.90 - $38.80 an hour
- Full-time
- Mid-level
- US work authorization
- Health savings account
- AD&D insurance
1d
Information Technology Technician
Connecticut District Court —Hartford, CT
- $50,438 - $90,563 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
10d
Help Desk Technician
Kinsley Power Systems —East Granby, CT
- $26 - $32 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- 2 years
Quick Apply
Jr. Systems Analyst / Technology Support Technician
Windsor Public Schools —Windsor, CT
- Online Application
- Classroom
- Office
- Windows
15h
System Administrator
New Charter Technologies —Torrington, CT
- $50,000 a year
- 8 hour shift
- Azure
- Windows
- AWS
- Health insurance
- 401(k) matching

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it support jobs near southington ct

Specialist, IT Desktop Support

ICU Medical, Inc. -
Southington, CT

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Job Details

Full-time
4 days ago

Qualifications

High school diploma or GED

Full Job Description

Position Summary

As a member of the IT Desktop Support team, this position is responsible for interfacing with the IT Service Desk as a 2 nd level escalation in user communication and technical support. This position will work extensively within the Incident, Service Request, Knowledge, and Asset Management processes; ensuring proper troubleshooting, restoration, and completeness of services requested by the customer or internal IT teams. Technology support is focused on all desktop interaction points that a customer may engage with, including access provisioning, hardware deployment, software management, general support and questions, compliance, and IT purchasing.

Essential Duties & Responsibilities

Provide support to end users or processes that cannot be resolved by 1st level support (Service Desk)
Work with end users and provide support services aligned to defined service level agreements (SLA) and to ITIL standards
Monitor, troubleshoot and maintain all end user computing technologies including, but not limited to, desktops, laptops, docks, monitors, printers, LAN, phones, conference devices, mobile devices and related Operating Systems and software
Uphold and implement security standards in compliance with IT Security department
Manage support interactions through the IT Service Management System
Support users by writing and maintaining documentation that help to answer questions and resolve problems
Assist Management in gathering information and creating processes, procedures, and policies
Gather information for status reports on progress of projects, open items, and issues
Follow the established standards for documenting projects, configurations, and standard operating procedures
Perform all job related responsibilities with minimal management direction and guidance
Work within the defined Incident, Request, Asset, and Change Management processes
Responsible for compliance including password management, documentation, maintenance, provisioning access, and data protection procedures
Work to minimize downtime impact on users through accurate communication, planning of scheduled downtimes and quick problem resolution for unscheduled downtimes
Monitor performance, diagnose issues, and perform emergency and scheduled maintenance as required on IT systems
Participate in strategic initiatives by performing technical and process project activities
Engage with audit and follow audit guidelines as requested
Provide 24/7 on-site support as required

Knowledge & Skills

3+ years’ experience supporting electronic user devices to include but not limited to desktops, laptops, printers, RF guns (mobile computers)
Strong written and verbal communication skills
Experience administratively supporting Microsoft Windows (Desktop and Server)
Experience with Microsoft Office suite (Outlook, Visio, Excel, and etc.)
Experience with network switching technology (VLAN, TCP/IP, DHCP, and etc.)
Experience with diagnosing and troubleshooting software and hardware issues
Self-starter/Ability to work independently
Enthusiastic about technology
Strong customer service skills
Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously

Minimum Qualifications, Education & Experience

Must be at least 18 years of age
High school diploma is required; Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or related IT field is preferred

Work Environment

This is largely a sedentary role.
This job operates in a professional office environment and routinely uses standard office equipment.
May need to lift and transport objects up to 50 lbs, such as computers or peripherals.
Typically requires travel less than 5% of the time.

Apply Now

Refine Your Search

it support jobs in southington ct

Specialist, IT Desktop Support

Managed IT Services Level I Technician

IT Technician

IT System Support Specialist - Full time/on site position

IT Support Technician

Help Desk Engineer

Per Diem IT Desktop Technician

512 - Client Care Tech Support - Technical Support Specialist I

Senior IT Specialist

IT Support Analyst

Executive Support Analyst

IT Support Technician

IT Help Desk Professional

IT Support Engineer - Level II – Onsite

Helpdesk Technician

Global Technology Services Group (GTSG) Support Technician II

Information Technology Technician

Help Desk Technician

Jr. Systems Analyst / Technology Support Technician

System Administrator

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