Top 377 Writing Jobs in Southlake, Tx

Content Quality Analyst
Two Harbors Investment Corp. —Coppell, TX
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Research
CVB Communications Coordinator
City of Grapevine, TX —Grapevine, TX
- Extended hours
- Clean driving record
- Pass drug screening
- English
- Health insurance
- Dental insurance
Copywriter (Freelance)
SodaPop Media —Dallas, TX
- Email
- Mid-level
Receptionist / Marketing Coordinator
2301 Plastic Surgery —Grapevine, TX
- $20 - $25 an hour
- Full-time
- Surgery
- Writing skills
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
12d
Copywriter - CONTRACT
RSG Group —Dallas, TX
- Contract
- Marketing
- Mid-level
- 2 years
14d
Marketing and Communications Specialist
Texas Wesleyan University —Fort Worth, TX
- Hybrid work
- Marketing
- Research
- Office
Internal Communications Specialist
McAfee —Frisco, TX
- $65,610 - $107,790 a year
- Full-time
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Digital Marketing Specialist
McKesson —Fort Worth, TX
- $80,300 - $133,900 a year
- Hybrid work
- Marketing
- Research
- Mid-level
- Work from home
14d
Content Marketing Specialist
Pella DFW & West Texas —Grapevine, TX
- $55,000 - $65,000 a year
- Full-time
- Construction site
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Graphic Design & Content Creation Specialist
The Marketing Blender —Fort Worth, TX
- $44,000 - $65,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
8d
Video and Photo Content Producer
Applied Concepts —Richardson, TX
- $68,000 - $82,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Marketing Data Scientist - AI Trainer
DataAnnotation —Farmers Branch, TX
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
Marketing Coordinator
Law Office of Domingo Garcia —Dallas, TX
- $45,000 - $50,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- Social media management
- Health insurance
- Dental insurance
Quick Apply
Service Writer
Vandergriff Acura —Arlington, TX
- $40,000 - $240,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Paid training
- Health insurance
Quick Apply
Client Marketing Specialist - Full Time - Onsite Plano, TX
Human Coalition —Plano, TX
- Full-time
- Marketing
- Mid-level
- Office
Quick Apply
5d
Marketing Data Scientist - AI Trainer
DataAnnotation —Addison, TX
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Sr. Marketing Manager, Single Family - Western Region
Southern Land Company, LLC —Plano, TX
- $105,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Local News Reporter
Patch —Dallas, TX
- Full-time
- 6 years
- Office
- Senior level
Quick Apply
Sales & Marketing - Ft Worth
Avalon Memory Care —Dallas, TX
- Weekends as needed
- Mid-level
- Driver's License
- Older adults
Quick Apply
Condition Report Writer
ACV Auctions —Dallas, TX
- $12 an hour
- Full-time
- Clean driving record
- Computer literacy
- Writing skills
- Paid jury duty
- AD&D insurance
Quick Apply

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writing jobs near southlake, tx

Content Quality Analyst

Two Harbors Investment Corp.
Coppell, TX

Apply Now

Job Details

Full-time

Qualifications

Writing skills
Employee relationship building
Microsoft Office
Bachelor's degree
SharePoint
Individual consumer customer service
Adobe Acrobat
Quality data entry
Customer data entry

Full Job Description

The Content Quality Analyst is responsible for quality review of formal written responses provided to consumers, regulators, etc., and the associated system entries. The Content QA analyst will focus on fact-checking, proofreading for grammar and punctuation, and typographical errors and wording. Additionally, the analyst will assist in developing and creating new Correspondence quality processes and procedures and make recommendations for enhancements in training materials, policies, procedures and quick reference guides to enhance the quality of the written responses and the overall experience of the customer.

The Contact Center Quality Analyst reports to the Correspondence Resolution Response Manager and must develop strong working relationships with key stakeholders, vendors, and co-workers.

Responsibilities:

Conduct quality reviews by evaluating the responses drafted by the Correspondence Response Specialists to complaints and inquiries received, including associated system entries, using management approved checklists.
Evaluate drafted responses for:
Appropriate substantive resolution
Writing quality (spelling, grammar, and logical flow)
Thoroughness of research and fact patterns
Completeness of response package
Confirm correct and complete information for each item has been entered into the RPMS system of record (LPS) and Complaint database (SharePoint)
Generate quality assessment reports for use by Correspondence Department leadership.
Recommend training opportunities based on analysis of work produced.
Act as an internal advocate for White Glove Service and operational excellence.
Work with cross-department co-workers to ensure that all service delivery objectives are met.
Contribute to continuous improvement projects to enhance efficiency and lower costs.
Other work related duties, as assigned.
Responsible for meeting RoundPoint’s commitment to compliance.

Qualifications:Required:

Bachelor’s degree required
Experience using Microsoft Suite, SharePoint, Adobe Acrobat, BKFS
Two years of business writing experience
Must have data entry experience
Two years of customer service experience
Must have strong writing skills
Must be available on some weekends as required

Desired:

Experience with mortgage, consumer lending, and/or banking issues

Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their role.

Ability to communicate effectively through speech and hearing, both in-person and over the phone.
The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally.
Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

About RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

Fort Mill, SC
Coppell, TX

Employee Status

Exempt

Travel

None

Apply Now

Refine Your Search

writing jobs in southlake, tx

Content Quality Analyst

CVB Communications Coordinator

Copywriter (Freelance)

Receptionist / Marketing Coordinator

Copywriter - CONTRACT

Marketing and Communications Specialist

Internal Communications Specialist

Digital Marketing Specialist

Content Marketing Specialist

Graphic Design & Content Creation Specialist

Video and Photo Content Producer

Marketing Data Scientist - AI Trainer

Marketing Coordinator

Service Writer

Client Marketing Specialist - Full Time - Onsite Plano, TX

Marketing Data Scientist - AI Trainer

Sr. Marketing Manager, Single Family - Western Region

Local News Reporter

Sales & Marketing - Ft Worth

Condition Report Writer

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