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support engineer jobs near southlake tx

Scrum Master / Project Manager – Embedded Systems & Web Platforms

Progress Rail -
Southlake, TX

Apply Now

Job Details

Qualifications

Embedded systems
Firmware
Workplace dispute resolution
Managing IT teams
Computer hardware
Embedded software
Leading team collaboration initiatives
Web applications
Managing projects
Managing software development teams
Stakeholder management

Full Job Description

Job Purpose

Lead, coordinate, and drive the successful delivery of complex, multi-disciplinary products involving embedded systems, hardware/software integration, and web-based interfaces. This role ensures alignment between business objectives, technical execution, and continuous improvement across several high-performing, demanding teams.
The individual will act as both a Scrum Master and Project Manager, providing strong leadership, structure, and decisiveness while facilitating Agile practices and managing delivery commitments in a fast-paced, high-expectation environment.

Req ID

11777BR

City

Southlake

State:

Texas

Company Description

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

Key Job Elements

Project & Delivery Management

Plan, develop, and manage complex project requirements across multiple teams, ensuring scope, schedule, cost, and quality targets are met.
Coordinate and manage dependencies between embedded systems, firmware, hardware, and web/software teams.
Own and maintain project plans, roadmaps, risk registers, and delivery milestones.
Proactively identify risks and impediments; drive mitigation plans and escalate effectively when needed.
Provide clear visibility into project status through structured reporting, metrics, and dashboards for senior leadership and key stakeholders.

Agile & Scrum Leadership

Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile best practices.
Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, PI Planning if applicable).
Coach teams and leaders on Agile principles, continuous improvement, and delivery discipline.
Balance Agile execution with structured project governance where required.
Enforce focus, accountability, and delivery commitments while fostering team ownership.

Stakeholder & Communication Management

Act as the primary interface between engineering teams, product management, quality, operations, and executive stakeholders.
Effectively manage communication with demanding, senior-level stakeholders and technical experts.
Translate high-level business goals into actionable execution plans understood by technical teams.
Drive alignment and decision-making in ambiguous or high-pressure situations.

Execution & Operational Support

Coordinate internal and external dependencies, including suppliers, integration partners, and operations teams.
Support ERP and workflow systems related to project execution, materials, and product readiness.
Ensure development, integration, testing, and release activities remain synchronized across teams.
Perform additional job-related duties as required to ensure project success.

Education / Training

Bachelor’s degree in Engineering, Computer Science, Business, or a related discipline.

Qualifications and Experience

Required

5+ years of experience in project management, Scrum Mastery, or technical delivery roles within complex product environments.
Demonstrated experience working with embedded systems, firmware, hardware-software integration, and web-based applications.
Proven ability to lead strong, senior, and high-expectation technical resources.
Strong organizational, communication, and conflict-resolution skills.

Preferred

PMP or equivalent Project Management certification.
Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master (SSM).
Experience in regulated or quality-driven environments (ISO 9001, automotive, rail, aerospace, industrial products).
Training or hands-on experience with Lean, Agile, or continuous improvement methodologies.

Essential and Physical Activities Functions

Strength – Position typically involves work in an office environment with occasional visits to an industrial environment. Frequent/constant sitting. Occasional standing and walking. Occasional light to medium- level lifting or carrying (up to 50 pounds);
Motion – Position regularly requires standard motions associated with working in an office environment. Depending on assigned project, position may occasionally require motions involved in an industrial working environment, including some low to intense levels of pushing, pulling, climbing, balancing, crouching, stooping, kneeling, reaching, grasping;
Vision/Hearing Requirements – Frequent verbal communications, including both talking and hearing;
Work Environment – Position is typically located in an office environment with occasional visits to an industrial environment which may include a non-temperature-controlled environment, as well as exposure to noise (85+ decibels), occasional exposure to temperature changes, heavy machinery and other hazardous working conditions requiring the use of PPE. Position may require travel as necessary, both domestic and international;
Emotional Demands – Very high level of responsibility. Must be able to coordinate diverse aspects of a project. Requires significant interpersonal skills while sustaining very high standards;
Safety – Position may occasionally require the use of Personal Protective Equipment during visits to industrial areas.

The preceding description is not designed to be a complete list of all duties and responsibilities required of a Systems Engineer.

EEO

Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job Category

Engineering

PRS Facility Location

Leased Office - Southlake, TX - 477

Apply Now

Refine Your Search

support engineer jobs in southlake tx

Scrum Master / Project Manager – Embedded Systems & Web Platforms

BAS Cooling Design Engineer

Sales Engineer

Mechanical Designer

Liaison Stress Engineer

Test Engineer

Applications Engineer

Structural Engineer

Civil Engineer - Public Works

Functional Safety Engineer III

Structural Engineer

ERS- NETA Electrical Services Sales Specialist - Dallas

Network Engineer

Staff Engineer

Staff Commissioning Engineer, Electrical

Water Resources Engineer III

Software Systems Modeler

Senior Commissioning Engineer, Mechanical

Data Architect - Power & Utilities - Manager- Consulting - Location OPEN

Staff Commissioning Engineer, Mechanical

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