Top 236 Customer experience manager Jobs in Spencer, Ia

Child Support Case Manager
State of Iowa —Spencer, IA
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
23h
Assistant Office Manager
Commstock Investments —Royal, IA
- From $3,000 a month
- Full-time
- Mid-level
- Office
- Supervising experience
- Flexible schedule
Quick Apply
6d
Diesel Shop Service Manager (Spencer, IA)
Vander Haag's Inc. —Spencer, IA
- $90,000 - $105,000 a year
- No weekends
- Mid-level
- Recruiting
- Organizational skills
- Health savings account
- Disability insurance
Lead Control Systems Engineer
Automatic Systems Group LLC —Iowa
- System design
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Shipping & Receiving Manager
Parks Marina Inc. —Okoboji, IA
- $18 - $23 an hour
- Overtime
- Heavy lifting
- Merchandising
- Basic math
Quick Apply
8d
Assistant Manager
A&W Restaurant —Emmetsburg, IA
- From $17 an hour
- Full-time
- Management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Account Manager
Alltech —Iowa
- Weekends as needed
- Remote
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Account Manager
LKQ Corporation —Ayrshire, IA
- Full-time
- Mid-level
- Business development
- Communication skills
- Gym membership
Regional Manager
White Glove Janitorial & Building Services —Spencer, IA
- $45,000 - $50,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Account Sales Manager
Keurig Dr Pepper —Spencer, IA
- $40,500 - $62,800 a year
- Urgently hiring
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Mileage reimbursement
- Paid parental leave
Automotive Sales Manager
Okoboji Motor Company —Spirit Lake, IA
- $150,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid training
- Paid holidays
Quick Apply
Regional Account Manager - Iowa
TerraClear —Spirit Lake, IA
- $75,000 - $90,000 a year
- Full-time
- 5 years
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
General Manager
Taco Bell —Spencer, IA
- $60,000 - $80,000 a year
- Mid-level
- Quick service & fast food restaurant
- Leadership
- Disability insurance
- Health insurance
Quick Apply
Retail Assistant Manager - Full-Time
maurices —Spencer, IA
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Health savings account
- Paid holidays
Warehouse Supervisor
PDU Cables —Estherville, IA
- $28 - $34 an hour
- Overtime
- Microsoft Outlook
- Writing skills
- ERP systems
Quick Apply
General Merchandise Department Manager
Hy-Vee Inc —Estherville, IA
- Full-time
- Merchandising
- Pass drug screening
- Mid-level
1d
General Manager
Dunhams Sports —Spencer, IA
- Full-time
- 5 years
- Merchandising
- Analysis skills
- Store discount
- Disability insurance
Store Manager $50,000 + - Full Time
Scooters Coffee —Spencer, IA
- $18 - $25 an hour
- Full-time
- Sales
- Mid-level
- Quick service & fast food restaurant
- Health insurance
Quick Apply
Project Manager
ASI Contracting —Emmetsburg, IA
- Weekends as needed
- Construction site
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Club Manager
Anytime Fitness —Spencer, IA
- $35,000 - $50,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply

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customer experience manager jobs near spencer, ia

Child Support Case Manager

State of Iowa -
Spencer, IA

Apply Now

Job Details

Full-time
23 hours ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Driver's License

Full Job Description

Job Description

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Child Support Services is seeking a Child Support Case Manager (Job Classification: Child Support Recovery Officer) to join our team!

At Child Support Services, we help the families of Iowa successfully navigate and understand the importance of providing both financial and emotional support for their children by building relationships with the parents to ensure they are successful. If you have a passion for helping others, this job is for you!

As a Case Manager with Child Support Services, you'll be responsible for complex case management, interacting with various community partners, and providing crucial support to families. You will encounter customers who may be reluctant to cooperate with Child Support so the ability to provide conflict resolution, while maintaining your composure is imperative. Overall, we're seeking someone who is positive, respectful, a quick learner and is passionate about supporting families throughout their child support journey.

Hours, Work Location and Requirements:

This position is in the Spencer Child Support Office. This is a full-time opportunity, Monday – Friday with hours being from 8:00 AM - 4:30 PM. Upon successful completion of the training period and with management approval, this position offers a hybrid work opportunity, working from home and office as scheduled. This position requires a driver’s license and the ability to travel on occasion.

Job Duties:

Performs complex case management for parents in need of paternity, medical and support establishment, modification of an existing order and maintenance of support orders.
Communicates with a variety of community partners including human service agencies, employers, clerks of court, county sheriff, attorneys, and other entities to achieve the goals of the Child Support Program through phone calls, emails, and other written correspondence.
Independently analyzes a variety of complex case situations and legal scenarios to determine the appropriate action to establish, maintain or modify support for families in and out of the State of Iowa.
Use Microsoft Office programs (Excel, Word, Outlook) proficiently. Having the aptitude to learn other computerized systems, including ICAR, is critically important for success in this position.
Comprehend and adhere to confidentiality provisions in the Code of Iowa.

The ideal candidate will have strong experience with:

Critical thinking skills and executing complex tasks independently
Strong organizational skills and attention to detail
Customer service, including de-escalation of conflictual or adversarial situations
Excellent oral and written communication and report composition
Ability to handle confidential information with discretion
Extreme accuracy in mathematical calculations and timelines
Extreme accuracy in mathematical calculations and timelines.

Geographical Information:
This position is located at the Spencer CSRU office which is in historic downtown Spencer. Spencer is a vibrant community that offers a variety of recreational, social, and professional opportunities. The growing list of amenities includes: Shopping, museums, and live theater; Convenient access to the hospital, medical offices, banks, library, and other services; Spencer is the hometown of Dewey, The Small-Town Library Cat That Touched the World; Home of the "World's Greatest County Fair"; and Conveniently located near the Iowa Great Lakes where you can enjoy biking and hiking trails, lake fishing, boating, camping, golf courses, amusement park and many eating establishments.

How to Apply:
For help creating a profile or entering your information, please go to the online Employment Application Guide. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Applicants are strongly encouraged to include their resume and cover letter.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks
Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer
HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

All work performed on behalf of Iowa Health and Human Services must occur in the State of Iowa.

E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.

Additional Qualification Requirements:
This position requires the completion and successful passing of a level 5 FBI background check, including fingerprinting.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

Graduation from an accredited college or university with an associate’s degree in any field, and experience equal to one year of full-time public contact work.

A total of three years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

Current, continuous experience in the state executive branch that includes eighteen months of full-time public contact work.

Current, continuous experience in the state executive branch that includes one year of full-time work with Child Support Services.

For additional information, please click on this link to view the job description (Download PDF reader).

Additional Qualification Requirements

This position requires the completion and successful passing of a level 5 FBI background check, including fingerprinting.

Apply Now

Refine Your Search

customer experience manager jobs in spencer, ia

Child Support Case Manager

Assistant Office Manager

Diesel Shop Service Manager (Spencer, IA)

Lead Control Systems Engineer

Shipping & Receiving Manager

Assistant Manager

Account Manager

Account Manager

Regional Manager

Account Sales Manager

Automotive Sales Manager

Regional Account Manager - Iowa

General Manager

Retail Assistant Manager - Full-Time

Warehouse Supervisor

General Merchandise Department Manager

General Manager

Store Manager $50,000 + - Full Time

Project Manager

Club Manager

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