Job Summary
The Mortgage Loan Originator Apprentice will begin by being responsible for accurate and efficient compiling and processing of mortgages, lines of credit and contract safekeeping agreements for all branches. As the apprentice develops their skills, he/she is responsible for soliciting, negotiating, originating and coordinating the closing of mortgage loans in compliance with the Bank’s lending policies and procedures. Develops and maintains business relationships; promotes business for the Bank by maintaining good customer relations and represents the Bank as a member of community organizations. As apprentice advances in knowledge and skills, the position may develop into a Mortgage Loan Originator.
Entry Requirements
1. Associates degree in Business preferred (or equivalent in banking experience), high school diploma or equivalent required.
2. Working knowledge of federal regulations.
3. Excellent interpersonal and problem-solving skills.
4. Ability to accept continuous compliance regulation training.
Physical Requirements
1. Ability to type and operate computer and multi-line telephone.
2. Walking, filing, interacting with customers and other employees.
3. Working in a fast paced environment.
Job Title: Mortgage Loan Originator Apprentice
Department: Loan Department
Supervisor: VP Loan Operations-VP Consumer Mortgage Lending
FLSA Status: Non-exempt
Job Summary
The Mortgage Loan Originator Apprentice will begin by being responsible for accurate and efficient compiling and processing of mortgages, lines of credit and contract safekeeping agreements for all branches. As the apprentice develops their skills, he/she is responsible for soliciting, negotiating, originating and coordinating the closing of mortgage loans in compliance with the Bank’s lending policies and procedures. Develops and maintains business relationships; promotes business for the Bank by maintaining good customer relations and represents the Bank as a member of community organizations. As apprentice advances in knowledge and skills, the position may develop into a Mortgage Loan Originator.
Initial Key Job Duties
1. Serve as notary.
2. Input and send all early disclosures for all real estate applications.
3. Responsible for ordering appraisal, title insurance, pay-offs and Homeowner’s Insurance.
4. Request written and verbal verifications. i.e.: employment, deposit, and rent.
5. Clear secondary market and portfolio loan conditions.
6. Responsible for ensuring all loan documentation is accurate, complete and compliant from the loan officer.
7. Provide administrative support for loan officers.
8. Provide quotes and process payoffs.
9. Proofread real estate loans in core system for accuracy.
10. Comply with Bank Secrecy Act.
11. Serves as back up to the Commercial Loan Assistant as needed.
Developmental Job Duties
1. Evaluate loan requests, analyze financial data, and determine qualification of collateral and customer credit history.
2. Complete mortgage applications for submission to loan processing, underwriting departments, or investor.
3. Counsel customers and handle any customer problems that may arise.
4. Maintain contact with loan customer, communicating process of loan and obtain any required documentation.
5. Cross-sell bank products.
6. Monitor personal sales goal progress.
7. Continue to comply with the Bank Secrecy Act.
Initial Key Job Elements
1. Process all mortgage lines of credit.
2. Maintain complete and updated mortgage files.
3. Provide professional and efficient customer and lending support.
4. Input loan information on computer.
Developmental Job Elements
1. Knowledgeable of secondary loans, including purchase/refinance, (conventional, FHA, VA, USDA) and construction loans.
2. Cross-sell other bank products while bringing on new customers.
3. Required to develop mortgage lending opportunities by being involved in the community, allowing the opportunity to promote all mortgage products and home ownership.
4. Participate in organizations within the community to promote a favorable image of the Bank.
Initial Performance Expectations
1. Accurately assist loan officers to process mortgage loans.
2. Provide courteous customer service and support.
3. Provide efficient and effective support to the mortgage department.
4. Punctual and regular attendance.
Developmental Performance Expectations
1. Control of loan quality, by accurate documentation, compliance with regulations, laws, and bank policy & procedure.
2. Develop a customer base and maintain consumer mortgage loan portfolio volume to correspond with bank's overall lending objectives.
3. Customer service defined by rapid and appropriate response to customer loan requests.
4. Obtain sufficient continuing education to maintain a high level of job proficiency.
5. Meeting cross-selling objectives.
6. Maintaining professional job skill levels and product knowledge.
7. Working positively and effectively with other employees.
8. Active community involvement.
9. Continued punctual and regular attendance.
Entry Requirements
1. Associates degree in Business preferred (or equivalent in banking experience), high school diploma or equivalent required.
2. Working knowledge of federal regulations.
3. Excellent interpersonal and problem-solving skills.
4. Ability to accept continuous compliance regulation training.
Physical Requirements
1. Ability to type and operate computer and multi-line telephone.
2. Walking, filing, interacting with customers and other employees.
3. Working in a fast paced environment.
Disclaimers
1. All requirements in this job are subject to possible modifications to reasonably accommodate individuals with disabilities.
2. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position or that these duties are permanent. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by the employee’s supervisor. Job descriptions may be revised from time to time to reflect changes in job duties or job requirements.
3. Requirements are representative of minimum levels of knowledge, skill, and/or abilities. To perform this job successfully, the incumbent will possess the abilities and aptitude to perform each duty proficiently.
4. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
5. Some requirements may exclude individuals who would pose a direct threat or significant risk to the health and safety of themselves or other employees.
