Top 376 Shift leader Jobs in Sperry, Ok

Hotel Front Office Shift Supervisor
Muscogee Nation Gaming Enterprises —Tulsa, OK
- Full-time
- Background check
- Computer literacy
- Bachelor of Science
11d
Crew/Shift Leader
Jersey Mike's Subs —Tulsa, OK
- $9 - $12 an hour
- Part-time
- 18 years or older
- Quick service & fast food restaurant
- US work authorization
- Paid training
- Employee discount
Quick Apply
2d
SHIFT SUPERVISOR (NIGHT)
Braum's —Tulsa, OK
- $15.50 - $16.00 an hour
- Night shift
- Sales
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Shift Leader
Carl's Jr. —Skiatook, OK
- $11 - $13 an hour
- Part-time
- No education required
- Quick service & fast food restaurant
- In-person
- Paid time off
- Flexible schedule
Quick Apply
Shift Leader
Insomnia Cookies —Tulsa, OK
- Part-time
- 18 years or older
- Bakery
- Mentoring
- Employee discount
- Pet insurance
Quick Apply
Shift Lead
Walgreens —Owasso, OK
- $17 - $20 an hour
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
Shift Leader
AP RESTAURANT GROUP LLC —Owasso, OK
- $15.00 - $17.50 an hour
- Extended hours
- Fast casual restaurant
- Leadership
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Hourly Shift Manager
Empire Slice Shop TULSA Route 66 —Tulsa, OK
- $21 - $26 an hour
- 8 hour shift
- Hospitality
- Microsoft Excel
- Management
- Paid training
- Employee discount
Quick Apply
Shift Manager
McDonald’s —Skiatook, OK
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
Shift Leader
Panda Restaurant Group —Tulsa, OK
- $18 - $21 an hour
- Email
- Ability to lift 50 pounds
- Conflict management
- In-person
- Paid training
- Disability insurance
Quick Apply
Shift Leader
Captain D's —Owasso, OK
- Weekends as needed
- Background check
- 18 years or older
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
6d
Retail Shift Leader
EZPAWN —Tulsa, OK
- $13 - $15 an hour
- Urgently hiring
- Bilingual
- Pass drug screening
- High school diploma or GED
- Store discount
- Paid training
Quick Apply
12d
Restaurant Shift Leader
Marco's Pizza —Owasso, OK
- Sales
- Quick service & fast food restaurant
- Entry level
- Paid training
- Health insurance
Quick Apply
Shift Leader/Crew
Jersey Mike's Subs —Broken Arrow, OK
- $10 - $13 an hour
- 8 hour shift
- Serving
- 18 years or older
- Management
- Paid training
- Employee discount
Quick Apply
Shift Leader
Wingstop —Tulsa, OK
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Shift Lead - 4144
Five Guys —Owasso, OK
- From $16 an hour
- Part-time
- ServSafe
- Basic math
- Restaurant management
4d
SHIFT SUPERVISOR (DAY)
Braum's —Owasso, OK
- $14.50 - $15.00 an hour
- Rotating shift
- Sales
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Shift Manager - 4144
Five Guys —Owasso, OK
- $18 an hour
- Full-time
- Fast casual restaurant
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
Shift Leader
Chicken Salad Chick —Tulsa, OK
- $15 - $16 an hour
- Weekends as needed
- Background check
- 18 years or older
- Ability to walk for extended periods
- Health insurance
- Paid time off
Quick Apply
Shift Leader
Blaze Pizza Tulsa Peoria Ave —Tulsa, OK
- Part-time
- Fast casual restaurant
- Entry level
- Under 1 year
- Opportunities for advancement
Quick Apply

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shift leader jobs near sperry, ok

Hotel Front Office Shift Supervisor

Muscogee Nation Gaming Enterprises -
Tulsa, OK

Apply Now

Job Details

Full-time
11 days ago

Qualifications

Hotel policy compliance

Full Job Description

Department: TUL Front Office

Property: River Spirit Casino Resort

Location: Tulsa, OK, US, 74137

Full-Time/Part-Time: Full Time

Summary:
Responsible for supervision of Hotel Front Desk employees assuring highest quality guest service. Utilize excellent multitasking skills in handling the guest service needs with the goal of generating profitability and repeat customers. Review and update reports, guest occupancy, customer satisfaction surveys, room costs, and market trends. Respond to guests’ special requests; resolve guest complaints in a prompt and courteous manner. Maintain and monitor the confidentiality of records, transactions, and guest information. All functions will be performed within the guidelines of the MNGE’s policies & procedures.

Responsibilities:

1. Ensure that standard Hotel operating procedures are up-to-date and accurately executed between Hotel and Casino. Oversee the processing of all guest inquiries received; arrange, coordinate and confirm all hotel reservations through the Property Management System (INFOR).

2. Operate the Front Office properly and efficiently, ensuring staff are adequately trained and performing at high levels, including cash handling, payments, and hotel/casino amenities information is being handled appropriately.

3. Provide assistance and supervise Front Desk Agents and ensure appearance and protocol are met according to hotel standards; ensure proper staffing at all times; assist in check-in/check-out or related guest service activities.

4. Handle guest complaints and comments relating to the department tactfully and in timely manner.

5. Ensure data and communications of information are updated and timely to all relevant departments. Maintain accurate records and updates of room occupancy/availability, all paperwork associated with reservations, folios, and guest stay evaluations.

6. Perform aspects of HR and training functions, including counseling, coaching, training, disciplinary actions; schedule, train and monitor the selling techniques of Front Desk and VIP teams to maximize revenues.

7. Make routine hiring and performance assessment recommendations; role model and provide exceptional guest service that differentiates us from the competition; ensure a warm and genuine arrival/departure experience.

8. Provide daily/weekly reports, as needed, including extracting data from PMS system, tracking guest & hotel activity; responsible for night audit processes and accurate reports.

9. Cooperate and coordinate teamwork with other departments and divisions; actively assist in marketing all casino & hotel events, promotions and activities to both internal and external stakeholders in order to obtain full occupancy of hotel facility.

10. Utilize interpersonal skills, computer proficiency, customer service, and leadership skills to convey a positive guest experience with high degree of accountability for accuracy & thoroughness of departmental records and reports, and for maintaining an exceptional level of guest service; display high degree of professionalism & integrity.

11. Manage Guest Service Relations, Training, and Guest Response processes; work under pressure and remain detail oriented and positive in order to achieve front office quality service goals.

12. Perform other duties as assigned. #ind1

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required.

EDUCATION

AA or BS Degree in Hospitality, or Hotel Management preferred; and/or combination of education & experience.

EXPERIENCE

Minimum 3 years’ Front Office Management or Hospitality experience in 1st class hotel/casino and/or 4 Diamond experience preferred; 2 years’ Supervisory experience preferred. Advanced understanding hotel software, supervisory requirements, and strong office operations skills required.

LICENSES/CERTIFICATIONS

MCN OPG Gaming License is required.

Key positions required knowledge and application of Title 31 reporting requirements.

Must have ability to pass comprehensive background check, drug test, and obtain gaming license as required.

Apply Now

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shift leader jobs in sperry, ok

Hotel Front Office Shift Supervisor

Crew/Shift Leader

SHIFT SUPERVISOR (NIGHT)

Shift Leader

Shift Leader

Shift Lead

Shift Leader

Hourly Shift Manager

Shift Manager

Shift Leader

Shift Leader

Retail Shift Leader

Restaurant Shift Leader

Shift Leader/Crew

Shift Leader

Shift Lead - 4144

SHIFT SUPERVISOR (DAY)

Shift Manager - 4144

Shift Leader

Shift Leader

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