Top 36 Call center representative Jobs in Spokane, Wa

Call Center Representative
Prism Vision Group —Spokane, WA
- $18.00 - $33.08 an hour
- Computer literacy
- HIPAA
- English
Call Center Representative
AAA Washington —Spokane, WA
- $18.78 - $21.58 an hour
- Temporary
- Hybrid work
- Writing skills
- High school diploma or GED
- 1 year
- Paid training
- Work from home
6d
Call Center Representative
Sound Telecom —Spokane, WA
- $18 - $21 an hour
- Part-time
- Computer literacy
- No experience needed
- English
Quick Apply
Rep, Customer Service - TEMP
Jubilant HollisterStier Spokane —Spokane, WA
- $52,241.98 - $70,651.66 a year
- Temporary
- High school diploma or GED
- Bachelor's degree
- Continuous improvement
- Health savings account
- AD&D insurance
Call Center Agent
Sound Telecom —Spokane, WA
- $18 - $21 an hour
- Weekends as needed
- Writing skills
- No experience needed
- Typing
- Health insurance
- Dental insurance
Quick Apply
Client Engagement Center Service Representative
Banner Bank —Spokane, WA
- $21 - $23 an hour
- Full-time
- Research
- High school diploma or GED
- Ability to lift 25 pounds
- Paid holidays
- Health insurance
Centralized Patient Access Representative I
MultiCare Health Systems —Spokane, WA
- $18.24 - $26.24 an hour
- Full-time
- Computer literacy
- Internal Medicine
- Windows
- Health insurance
- Dental insurance
Quick Apply
Sales Representative, Inbound Remote
Liberty Mutual —Spokane, WA
- $45,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Organizational skills
- Paid training
- Health insurance
Customer Care Agent
Columbia Banking System —Liberty Lake, WA
- $20 - $22 an hour
- Urgently hiring
- Writing skills
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Health insurance
Consumer Sales Representative-Retail
TDS Telecom —Spokane, WA
- $17.66 - $26.48 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
8d
Universal Representative 1
P1FCU —Post Falls, ID
- $20.13 - $30.19 an hour
- Extended hours
- Computer literacy
- Basic math
- Research
6d
Technical Support Representative
OpenEye —Spokane, WA
- $19.00 - $22.50 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Technical Support Representative
Alarm.com —Spokane, WA
- $19.00 - $22.50 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply

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Call Center Representative
AAA Washington —Spokane, WA
This role is responsible for providing customer service and technical assistance to resolve customer needs as part of our inbound call center team.
$18.78 - $21.58 an hour
6d
Call Center Representative
Prism Vision Group —Spokane, WA
Answer incoming calls and respond to customer inquiries in a professional and courteous manner. The Call Center Representative's responsibility is to handle…
$18.00 - $33.08 an hour

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Call Center Representative

Prism Vision Group -
Spokane, WA

Apply Now

Job Details

$18.00 - $33.08 an hour

Qualifications

HIPAA
English
High school diploma or GED
Health information regulatory compliance
Working with individuals from diverse cultural backgrounds
Productivity software
Clinical confidentiality policies

Full Job Description

Overview:

This onsite role is located at Spokane Eye Clinic, Spokane, WA, which is part of Prism Vision Group.

Compensation Range: $18-$33.08/hr (Dependent on Experience)

The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.

Responsibilities:

ROLE AND RESPONSIBILITIES

Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
Make outbound calls to follow up with customers, conduct surveys, or provide information as needed.
Provide accurate information regarding products, services, policies, and procedures.
Handle and resolve customer complaints or escalate issues to the appropriate department.
Maintain a positive and empathetic approach when dealing with customers.
Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
Verification of insurance information, verification of benefits and insurance referral information.
Adhere to HIPAA standards related to patient privacy and confidentiality.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Identify customer needs and provide appropriate solutions.
Work collaboratively with other departments to address customer concerns effectively.
Meet or exceed key performance metrics, including call handling time, customer satisfaction, and resolution rates.
Comply with company policies and standards.

Qualifications:

POSITION QUALIFICATIONS

Education: High School Graduate or General Education Degree (GED)

Experience: Prior call center or customer service or related experience

KNOWLEDGE/SKILLS/ABILITIES

Excellent verbal and written communications skills in English. Bi-Lingual a plus.
Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
Ability to handle multiple tasks while maintaining a high level of accuracy.
Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
Proficient with Microsoft Office Suite

WORK ENVIRONMENT

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

Apply Now

Refine Your Search

call center representative jobs in spokane, wa

Call Center Representative

Call Center Representative

Call Center Representative

Rep, Customer Service - TEMP

Call Center Agent

Client Engagement Center Service Representative

Centralized Patient Access Representative I

Sales Representative, Inbound Remote

Customer Care Agent

Consumer Sales Representative-Retail

Universal Representative 1

Technical Support Representative

Technical Support Representative

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