Top 268 Patient services manager Jobs in Spokane, Wa

Clinic Operations Manager
Spokane Digestive Disease Center, P.S. —Spokane, WA
- From $89,419 a year
- Full-time
- Background check
- Nursing
- Writing skills
- Health savings account
- Health insurance
Quick Apply
7d
Patient Transporter
Providence —Spokane, WA
- $18.17 - $25.90 an hour
- Full-time
- English
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
Regional Manager - Medical Staff Services
MultiCare Health System —Spokane, WA
- $101,545.60 - $146,140.80 a year
- Full-time
- Surgery
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
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Associate Health Services Coordinator
Providence —Spokane, WA
- $23.84 - $36.48 an hour
- Day shift
- Hospital
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
7d
Health Services Coordinator
Providence —Spokane, WA
- $26.83 - $41.04 an hour
- Full-time
- Hospital
- Physical & Rehabilitation Medicine
- Mid-level
- Paid parental leave
- Paid holidays
7d
DINING SERVICES MANAGER (PROVIDENCE SACRED HEART HOSPITAL) SPOKANE WA
Morrison Healthcare —Spokane, WA
- $80,169 - $82,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Commuter assistance
- Paid parental leave
Quick Apply
Social Worker-Suicide Prevention Case Manager
US Veterans Health Administration —Spokane, WA
- $67,570 - $106,285 a year
- Part-time
- Background check
- Master of Social Work
- Writing skills
- Paid parental leave
- Paid holidays
Patient Access Supervisor
Shriners Hospitals for Children —Spokane, WA
- $55,286.40 - $82,908.80 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
Quick Apply
CT Technologist III
Inland Imaging Clinical Associates, LLC —Spokane, WA
- $37.88 - $56.82 an hour
- Full-time
- Background check
- CPR Certification
- Anatomy knowledge
Quick Apply
CT Technologist III
Inland Imaging Clinical Associates, LLC —Spokane, WA
- $37.88 - $56.82 an hour
- Full-time
- Background check
- CPR Certification
- Anatomy knowledge
Quick Apply
CT Technologist III
Inland Imaging Clinical Associates, LLC —Spokane, WA
- $37.88 - $56.82 an hour
- Full-time
- Background check
- CPR Certification
- Anatomy knowledge
Quick Apply
Charge Nurse - Inpatient Unit - DAY SHIFT - BI-WEEKLY ROTATING SCHEDULE
Frontier Behavioral Health —Spokane, WA
- $46.00 - $56.05 an hour
- 8 hour shift
- Nursing
- Microsoft Outlook
- RN License
- Paid holidays
- Health insurance
Quick Apply
9d
Unit Manager (Licensed Practical Nurse/LPN)
Life Care Center of Post Falls —Post Falls, ID
- $38.00 - $44.10 an hour
- Part-time
- CPR Certification
- Nursing
- Customer service
Quick Apply
Psychiatric Mental Health Nurse Practioner – Washington State Injured Workers
Spokane Work injury Clinic —Spokane, WA
- From $100 an hour
- Part-time
- Nursing
- Psychiatry
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Licensed Veterinary Technician 4k signing bonus
Spokane Humane Society —Spokane, WA
- $26 - $28 an hour
- Part-time
- Writing skills
- Clinic experience
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
CT Technologist I
Inland Imaging Clinical Associates, LLC —Spokane, WA
- $33.48 - $50.22 an hour
- Part-time
- Background check
- CPR Certification
- Anatomy knowledge
Quick Apply
Dental Hygienist
North Hill Dentistry —Spokane, WA
- $51 - $70 an hour
- Full-time
- CPR Certification
- Dental office
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
Unit Manager (Registered Nurse/RN)
Life Care Center of Post Falls —Post Falls, ID
- $44.50 - $51.64 an hour
- Part-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Unit Manager (Registered Nurse/RN)
Life Care Center of Post Falls —Post Falls, ID
- $38.00 - $44.10 an hour
- Part-time
- CPR Certification
- Nursing
- RN License
Quick Apply
State Clinical Director
Clarvida —Spokane Valley, WA
- $85 - $107 a day
- Full-time
- Hybrid work
- LMFT
- Customer service
- Writing skills
- Continuing education credits
- Mileage reimbursement
Quick Apply
3d

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Clinic Operations Manager

Spokane Digestive Disease Center, P.S. -
Spokane, WA

Quick Apply

Job Details

Full-time
From $89,419 a year
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Cost management
Space allocation
Operational analysis
Electronic health records (EHR) management
Clinical program policy development
Team supervision
Quality of care (regulatory compliance area)
Spreadsheets
Writing skills
Healthcare Administration
Performance management strategy
Regulatory compliance
Employee relationship building
Talent development
Team development
Clinical staff training
Quality control management
Policy & process development
Medical records
Bachelor's degree
Decision making
Team training
Continuous clinical improvement initiatives
Interdisciplinary policy and procedure development experience
Healthcare financial management
Business Administration
Financial performance measurement
Healthcare policy implementation
Operational excellence initiatives
Productivity software

Full Job Description

The Clinic Operations Manager is responsible for planning, directing, and overseeing the daily operations of Spokane Digestive's outpatient clinics to ensure exceptional patient care, operational efficiency, regulatory compliance, and employee engagement. This position provides leadership to clinic staff, drives continuous process improvement, monitors operational performance, and partners with physicians and executive leadership to achieve organizational goals.

Minimum qualifications:

Required

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field; equivalent experience may be considered.
5+ years of progressively responsible healthcare operations experience.
3+ years of supervisory or management experience.

Preferred

CMPE
FACMPE
Lean/Six Sigma
Project management experience
Gastroenterology or ambulatory specialty practice experience

Knowledge, Skills, and Abilities Required:

Ability to communicate effectively, both orally and in writing.
Ability to use independent judgment.
Knowledge of continuous quality improvement management principles and practices.
Skill in examining and re-engineering operations and procedures, formulating policy recommendations, developing, and implementing new strategies and procedures.
Knowledge of customer service standards and procedures.
Knowledge of space allocation practices.
Knowledge of related compliance requirements and standards.
Knowledge of cost control procedures and practices.
Awareness of applicable standards, policies, and procedures within the health care industry.
Employee development and performance management skills.
Ability to foster a cooperative work environment.
Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to supervise and train employees to include organizing, prioritizing, and scheduling work assignments.
Knowledge of computer software applications relevant to office management (Microsoft Office, Microsoft Excel (advanced reporting), HRIS Systems, Data Analytics, and EHR experience required.)

Duties and Responsibilities:

Coordinates and monitors support functions such as referrals, medical records, clinic and procedure scheduling, fee collection, and productivity reporting to avoid duplication and fragmentation of effort.
Oversees all aspects of daily clinic operations, including staffing, scheduling, patient flow, resource allocation, and facility readiness to ensure safe, efficient, and high-quality patient care.
Develops, monitors and manages departmental operating expenses while identifying opportunities for cost containment and operational efficiencies.
Leads continuous quality improvement initiatives by analyzing operational performance, patient feedback, and workflow processes to enhance efficiency, patient satisfaction, and quality of care.
Collaborates with executive leadership and physicians to develop and implement strategic initiatives that support organizational goals, operational excellence, and practice growth.
Provides leadership for clinic staff through recruitment, onboarding, coaching, performance management, employee development, succession planning, and corrective action to foster a high-performing and engaged workforce. Directs and coordinates activities for clinic staff development and education.
Implements policies and procedures to provide guidance and uniformity to clinic operations.
Develops protocols to ensure proper and economical use of office and clinical equipment, supplies, and facilities.
Follows and ensures compliance with all guidelines, policies, and standards for the provision of services as defined by the practice.
Ensures compliance with all applicable federal, state, and local regulations, accreditation standards, and organizational policies, including HIPAA, OSHA, and workplace safety requirements.
Oversees, coordinates, maintains, and/or processes timecards, time off requests, travel reimbursements, and purchasing for clinic staff.
Supports the company’s provider credentialing staff and efforts.
Oversees and provides administrative support such as preparing scheduled and special reports, and correspondence.
Analyzes operational and financial metrics, identifies trends, develops corrective action plans, and presents recommendations to executive leadership.
Collaborates with fellow leadership team members to determine department specific needs regarding interdepartmental processes and/or systems such as building safety and security, maintenance, and/or patient care coordination.
Performs miscellaneous job-related duties as assigned.

Safety:

Spokane Digestive enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.

Physical Demands:

Required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time, while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling, or crouching occur less than one-third of the time. Communicating by talking / hearing occurs over two-thirds of the day. The amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 – 40 pounds. Rarely is there a need to lift more than 41 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

Work is normally performed in a typical interior/office work environment in a clinic. Work may be demanding and chaotic at times. Exposed to patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind.

Pay: From $89,419.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient services manager jobs in spokane, wa

Clinic Operations Manager

Patient Transporter

Regional Manager - Medical Staff Services

Associate Health Services Coordinator

Health Services Coordinator

DINING SERVICES MANAGER (PROVIDENCE SACRED HEART HOSPITAL) SPOKANE WA

Social Worker-Suicide Prevention Case Manager

Patient Access Supervisor

CT Technologist III

CT Technologist III

CT Technologist III

Charge Nurse - Inpatient Unit - DAY SHIFT - BI-WEEKLY ROTATING SCHEDULE

Unit Manager (Licensed Practical Nurse/LPN)

Psychiatric Mental Health Nurse Practioner – Washington State Injured Workers

Licensed Veterinary Technician 4k signing bonus

CT Technologist I

Dental Hygienist

Unit Manager (Registered Nurse/RN)

Unit Manager (Registered Nurse/RN)

State Clinical Director

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