Client Experience Manager III
One Workplace —Spokane, WA
- $90,000 - $110,000 a year
- 5 years
- Senior level
- Commercial
- Profit sharing
- Paid parental leave
Assistant Store Manager - Sales & Service, Full Time, Spokane - Pottery Barn
Williams-Sonoma, Inc. —Spokane, WA
- $20 - $23 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Fair chance
- Wellness program
- Paid holidays
5d
Business Development Manager - Industrial & Heavy Duty Markets
Hotstart Inc —Spokane Valley, WA
- $79,015.34 - $95,158.26 a year
- Email
- Microsoft Word
- Mid-level
- Presentation skills
- Profit sharing
- Health insurance
Quick Apply
7d
Ground Maintenance Sales/Acct Manager
Four Seasons Services Inc —Spokane, WA
- From $45,000 a year
- Overtime
- Clean driving record
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
17h
Water/Wastewater Project Manager (PE)
Ardurra Group, Inc. —Spokane, WA
- $100,000 - $160,000 a year
- Civil engineering
- 5 years
- Engineering
Quick Apply
Professional Land Survey Project Manager
Ardurra Group, Inc. —Spokane, WA
- $85,000 - $125,000 a year
- Civil engineering
- Management
- 5 years
Quick Apply
Master-Level Lead Commercial Installer
Aspen Personnel Service, Inc. —Spokane, WA
- $35 - $44 an hour
- Overtime
- CPR Certification
- OSHA
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
Water Mitigation Project Manager
Quick Dry Restoration —Post Falls, ID
- Full-time
- Construction site
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
17h
Supported Living Site Manager
The Arc of Spokane —Spokane, WA
- $27 an hour
- Weekends as needed
- Management
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Clinical Supervisor - Trueblood Housing - Emergency/Transitional Team
Frontier Behavioral Health —Spokane, WA
- $36.57 - $48.06 an hour
- Full-time
- LMFT
- Hospital
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Portfolio Manager-NPI
Jubilant HollisterStier Spokane —Spokane, WA
- $116,250 - $170,500 a year
- Online Application
- 7 years
- SharePoint
- Manufacturing
- Health savings account
- AD&D insurance
Supportive Housing Case Manager
Compass Career Solutions —Spokane, WA
- $23.00 - $25.65 an hour
- Weekends as needed
- Bilingual
- Writing skills
- Mid-level
- Paid training
- Health savings account
Quick Apply
8d
Catering Sales Manager
Resolute Road Hospitality —Spokane, WA
- $26 - $29 an hour
- Mid-level
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
12d
Sales Manager Trainee
Farmers Insurance Agency —Post Falls, ID
- $36,000 - $56,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Leadership
- Opportunities for advancement
Quick Apply
Clinicial Supervisor - Forensic PATH & Forensic HARPS
Frontier Behavioral Health —Spokane, WA
- $36.57 - $48.06 an hour
- Full-time
- LMFT
- Hospital
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
5d
Spokane - Clinical Behavioral Program Manager - Up to $6,000 in retention bonuses!!
Redwood Family Care Network —Marshall, WA
- Full-time
- Background check
- LMFT
- Childcare
- Health savings account
- AD&D insurance
Quick Apply
6d
Caregiver Manager
Family Resource Home Care —Airway Heights, WA
- $22.00 - $25.96 an hour
- Full-time
- Experience working with individuals with disabilities
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
2d
Regional Sales Manager - Western U.S. Territory
ASC MACHINE TOOLS INC —Spokane Valley, WA
- $60,000 - $100,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Health savings account
- Health insurance
14d
Territory Sales Manager (Log Homes)
SASHCO INC —Spokane, WA
- $82,000 - $124,000 a year
- Clean driving record
- Microsoft Excel
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
6d

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client experience manager jobs near spokane wa

Client Experience Manager III

One Workplace -
Spokane, WA

Apply Now

Job Details

$90,000 - $110,000 a year

Benefits

Profit sharing
Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Business development management
Managing customer accounts
Customer communication
Pricing
Customer relationship building
5 years
Client rapport building
Interior design
Account development
Construction industry experience
Sales development
Negotiating purchasing contracts
Client acquisition
Client growth strategy
Commercial building projects
Senior level
Cross-functional collaboration
Account management
Process management
Stakeholder relationship building

Full Job Description

Overview :

We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other – and our clients – like family. Over the past 100 years, we haven’t forgotten who we are, and we’ve never stopped changing. From big city skyscrapers to the west coast's premier universities and medical facilities, we design insightful work spaces with the latest technology to provide our clients an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions has helped us expand our footprint, and now it is time to expand our team.

One Workplace is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation range: $90,000 - $110,000 Annually, Eligible for CEM Bonus plan

Location: Spokane, WA

The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience and qualifications.

Benefits:

15 days of PTO
13 Paid holidays
Medical/Dental/Vision Insurance
401k + Employer Match
Paid Parental Leave
Wellness App with reimbursement of up to $500 per year
Profit Sharing

Position Summary:

POSITION OVERVIEW

The Customer Experience Manager III with One Workplace will be a strategic partner in building and maintaining important customer relationships with designers, clients, brokers, and project managers through exceptional execution of furniture projects. The Customer Experience Manager III is an advocate of designers/clients who illustrates excellence in problem solving, and a is collaborative team member. CEMs manage and assist in growing client base by identifying and positioning on-going sales opportunities in conjunction with potential new business. The Customer Experience Manager III promotes products and services to ensure client satisfaction from the first interaction, into the execution of sales, through project completion. The individual understands and supports enterprise goals both with the internal team and the external market. The Customer Experience Manager III will execute exceptional account management through business opportunities provided by Sales Management.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Oversees large accounts with multiple independent projects and workstreams or large and strategic projects ($2MM+ or high visibility/high touch engagements)
Supports creation of and implementation of furniture guidelines at an account level
May work with junior CEMs to manage a large book of business
Actively generates business through account and partner stakeholders; serves as primary owner of relationships with key stakeholders
Negotiates pricing and discounting with both the client and vendors at an account level
Manages standardized deviations from core process as relevant for an account
Proactively manages account financials, including deposit levels and aging, across projects and work streams

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of industry ordering/ERP and specification systems required (any manufacturer).
Confident identification of solutions for complex problems during design, ordering and in the field
Understands technical furniture requirements and ability to manage conversations with subcontractor and clients (electrical, seismic bracing, floor bolts, floor core locations, etc.)
Dedication and commitment to promote diversity, multiculturalism, and inclusion in all work activities.
Collaborate in diverse teams to foster productive outcomes.

Personal Competencies

Smart: Delivers work that is executed with precision and transparency. Follows through on promised deliverables with autonomy. Keeps the team on task with reasonable expectations and clear, concise communication.

United: Maintains a positive, authentic attitude. Makes time for project team and peers. Recognizes great work within the team and celebrates victories. Shows energy and excitement about the work at hand.

Progressive: Comfortable giving/receiving feedback. Stretches thinking to approach problems in new ways. Challenges the status quo and offers more effective ways to work.

Hospitable: Makes others feel welcome. Anticipates the needs of the team/client and tailors experiences accordingly. Listens first and follows-up thoughtfully.

Empathy, Involvement & Support: Listen and respond with empathy. Ability to understand issues and different perspectives of others. Ability to ask for help and encourage others.

EDUCATION/EXPERIENCE

Five to seven years experience in interior design/architecture or commercial construction industry.

Apply Now

Refine Your Search

client experience manager jobs in spokane wa

Client Experience Manager III

Assistant Store Manager - Sales & Service, Full Time, Spokane - Pottery Barn

Business Development Manager - Industrial & Heavy Duty Markets

Ground Maintenance Sales/Acct Manager

Water/Wastewater Project Manager (PE)

Professional Land Survey Project Manager

Master-Level Lead Commercial Installer

Water Mitigation Project Manager

Supported Living Site Manager

Clinical Supervisor - Trueblood Housing - Emergency/Transitional Team

Portfolio Manager-NPI

Supportive Housing Case Manager

Catering Sales Manager

Sales Manager Trainee

Clinicial Supervisor - Forensic PATH & Forensic HARPS

Spokane - Clinical Behavioral Program Manager - Up to $6,000 in retention bonuses!!

Caregiver Manager

Project Manager

Regional Sales Manager - Western U.S. Territory

Territory Sales Manager (Log Homes)

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