Successful job performance requires a positive attitude and a genuine commitment to competence, job knowledge, pride, professional appearance, courtesy, and excellence in customer service. Issues are to be addressed with an attitude of cooperation, and problems must be resolved professionally.
This is a salary non-exempt position. Salary will be based on a 45-hour work week.
Essential Job Functions and Responsibilities
Recruitment and Onboarding New Staff
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Advertise open positions; screen applicants; assist with interviews, selection, background checks, and reference checks ensuring the Spokane Club hires the best-qualified candidates.
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Onboard new hires through online system, coordinate first-day activities, explain policies and procedures, and work with hiring supervisors to provide initial orientation.
Compensation and Benefits Administration
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Analyze compensation market data. Develop and recommend competitive compensation plans.
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Oversee and administer compensation incentive program for managers and directors.
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Serve as trustee of the Club’s 401(k) plan.
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Serve as the primary point of contact with third-party benefits providers.
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Analyze existing Club benefit policies and prevailing practices among similar organizations to establish competitive benefits programs within budgetary guidelines. Work with the Club's third-party benefits broker to evaluate and recommend coverages and options.
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Create written information and presentations to inform employees of benefit options. Lead annual benefits open enrollment program.
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Serve as designated resource for employee benefits information. Answer employee questions and research and resolve problems when necessary.
Policy Development and Regulatory Compliance
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Coordinate with department managers to create and update accurate job descriptions.
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Develop policies and procedures and ensure their consistent and fair application.
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Remain current on federal and state laws and make sure that Club policies and procedures remain compliant.
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Oversee the management of employee records and the analysis, maintenance, and communication of records required by law or local governing bodies and other departments in the organization.
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Update and maintain all employee policies, manuals, and guidelines.
Training and Performance Management
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Review and coordinate Club employee training programs. Work with department leaders to create job-specific training.
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Coordinate employee recognition programs.
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Lead annual performance review program.
Employee Relations
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Foster a sense of community among employees through special events and communications to ensure employees stay informed.
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Act as a confidential resource for both management and employees in conflict resolution and problem-solving.
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Respond to all workers’ compensation and unemployment claims. Represent Club at all related hearings and appeals.
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Conduct investigations, as needed, regarding allegations of harassment, discrimination, and other sensitive matters.
Other Responsibilities
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Manage the Club’s human resources information system. Maintain and update personnel data, develop management forms, and create reports as needed.
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Respond to all requests for employment verification.
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Serve as an advisor to Club leadership regarding organizational structure.
Benefits
Full-time employees may enroll in medical, dental, vision, and basic life insurance coverage. Family coverage is also available at an additional cost. Employees may enroll in our company’s 401(k) plan after one year.
Full-time employees will also accrue vacation based on hours worked, up to a maximum of 10 days per year and six paid holidays throughout the calendar year and one floating holiday. After 5 years of service, the maximum accrual will be 15 days per year.
