Top 2 help desk analyst Jobs in spokane wa

Business Analyst
Corporate Tools —Post Falls, ID
- $70,000 a year
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Senior Data Engineer
Corporate Tools —Post Falls, ID
- Up to $150,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays

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Corporate Support Representative
Corporate Tools —Post Falls, ID
Handle 40+ daily calls, reaching 3–4 calls/hour within 90 days. Up to 6% company matching 401(k) with no vesting period. Annual review with raise option.
$18.50 an hour

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Business Analyst

Corporate Tools -
Post Falls, ID

Apply Now

Job Details

$70,000 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
401(k) 6% Match
Vision insurance
401(k) matching

Qualifications

Requirements specification
Requirements design
Requirements analysis
Requirements management
Digital project management boards
Defect tracking tools

Full Job Description

Overview:

Corporate Tools in Post Falls, Idaho is hiring a Business Analyst who is passionate about digging into the details, analyzing inefficiencies and brainstorming solutions. You will work closely with our Accounting, Finance, Data, and Operations teams. This person will be diving deep into our industry and business to learn all the ins and outs of our service offerings. In this role you will be expected to ask questions, lots and lots of questions. We want you to dig until there is nothing left. This position is coded as “Hybrid” which means occasional remote work is available, however, this role will be expected to work in our Post Falls, Idaho office 2-3/days/week.

Wage:

$70,000/year

Benefits:

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
- After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
- The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
- Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers
Creative environment where you can make a difference
No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
- oh yeah

Responsibilities:

Help define, document, and manage requirements.
Report, interpret, and translate business data to provide insights that drive effective business decisions and employee performance.
Provide data collection and analysis support to cross-functional teams in the execution of projects and initiatives.
Work with internal stakeholders to gain a strong understanding of existing service offerings and business processes.
Ask questions to peel back the layers and figure out how the business unit should behave.
Create and manage business analysis lifecycle documents such as functional requirements specifications and integration requirement specifications.
Work independently or as a member of a project team responsible for providing technical guidance related to the business implications of the application of various business initiatives.
Teach, train, and guide Jr members to analyze and distribute data.
Keep your head on a swivel... things change here and they change fast!

Requirements:

This position is coded as "Hybrid" which means occasional remote work is available, however, this role will be expected to work in our Post Falls, Idaho office 2-3/days/week.
3+ years of previous business analyst experience
Bachelor’s (BA or BS) in business, accounting, or related field preferred
In-depth experience in creating and documenting detailed requirements for business processes.
Ability to analyze and define business requirements and translate them into functional specifications for stakeholders.
Strong analytical and problem-solving skills.
Trained to work both independently and in a team setting.
Excellent organizational, interpersonal and customer centric approaches.
Good communicator with active listening skills.
Demonstrated fluency in tools like Excel, PowerPoint, Lucid Chart, JIRA and Confluence.
Preferred qualification: Experience querying Postgres JSONB columns is a plus.
Preferred qualification: Experience in business intelligence using Postgres, mysql, mariadb, or aurora db.
Demonstrated excellence in analysis, documentation, facilitation and presentation skills.

Business Analyst

Post Falls, ID

Why you might like this job:

You are eager to ask questions and find out the “why”. You want to be a part of a team offering awesome solutions to clients and internal stakeholders. You want to fix things, and if they aren’t broken, you want to make them better. You love bringing well-thought out solutions to the table to make people’s lives easier. You want your work to have a long-term, meaningful purpose. You are the kind of person that wonders why someone would tear the whole engine apart only to find out that the spark plug was the issue.

Apply Now

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help desk analyst jobs in spokane wa

Business Analyst

Senior Data Engineer

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Business Analyst

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