For HR professionals who desire their work to be more than policies, paperwork, and processes, this role offers the opportunity to use your gifts in service of a greater mission. As part of UGM’s faith-based Human Resources team, you will help create a Christ-centered workplace where employees are valued, supported, and equipped to serve with excellence, compassion, and purpose. If you are drawn to meaningful work that combines HR expertise, spiritual alignment, and a heart for people, we invite you to consider joining a ministry where your contribution strengthens both the team and the mission.
UGM considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of UGM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions and sharing the Gospel.
SUMMARY OF POSITION:
The Human Resources Generalist supports the mission and ministries of the organization by providing comprehensive HR services across the employee lifecycle. This role partners with leadership and employees to foster a Christ-centered, respectful, and legally compliant workplace culture. The HR Generalist serves as a trusted resource, balancing ministry values with sound HR practices to support staff who serve vulnerable populations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Key Result Area #1: Recruitment & Onboarding & Offboarding
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Coordinate full-cycle recruitment efforts for UGM.
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Collaborate with department managers to identify and update detailed and accurate job descriptions and hiring criteria, overseeing preparation of interview questions specific to the role being advertised.
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Assist with job posting of positions via Indeed and UGM Website.
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Screens applications, select qualified candidates, schedule and conduct initial interviews.
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Manage documentation of all interviews, collect and file references and KLLP’s.
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Communicate with hiring team details for candidates moving on to second interviews.
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Assist with the second interview process, attend and conduct interviews with managers, directors, and other stakeholders.
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Collaborate with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
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Support all mission-aligned hiring practices, including screening for spiritual, cultural and values fit with UGM.
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Facilitate onboarding and orientation experiences that communicate mission, expectations, and policies. Secure employee essentials for the first day of employment based on EE position (i.e., request systems network profile, computer/laptop, keys, business cards, name tag, door plate, phone setup, and training in Waypoint, Safety training, Abuse Prevention training, etc.
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Facilitate offboarding of employees leaving UGM by gathering paperwork, setting up exit meetings, and sharing the load of exit meetings with other HR team members.
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Maintain accurate applicant and employee data in UKG and recruiting systems.
Key Result Area #2: Employee Relations:
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Serve as a resource for employees regarding workplace concerns, policies, and benefits working in close coordination with Payroll & Benefits Manager and Director of HR.
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Support Director with disciplinary actions, investigations, and conflict resolution processes.
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Promote a positive, collaborative, and supportive work environment.
Key Result Area #3: Compliance & Policy Administration
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Ensure HR practices comply with federal, state, and local employment laws.
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Maintain employee personnel files and confidential records with discretion.
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Assist in updating, implementing, and communicating HR policies and procedures.
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Support audits, licensing, or accreditation requirements as applicable for employees.
Key Result Area #3: Performance Management & Training
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Support performance review processes, goal setting, and employee development efforts.
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Assist with coordinating training related to compliance, new manager training, and new hire training (including UGM 101 & UGM 102 and KLLP).
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Promote staff engagement, wellness, and retention initiatives.
Key Result Area #4: HR Operations & Support
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Prepare HR reports, metrics, and documentation as requested for quarterly HR Committee Meetings.
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Assist with special projects, program support, and continuous improvement initiatives.
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Perform other duties as assigned to support organizational and ministry needs.
QUALIFICATIONS & COMPETENCIES:
Required:
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Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
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At least two to five (2–5) years of experience in a human resources generalist or similar role.
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Working knowledge of employment laws and HR best practices.
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Ability to maintain confidentiality and exercise sound judgment.
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Commitment to the mission, values, and faith-based identity of UGM.
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Ability to balance ministry values with accountability and compliance.
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Must be a grounded and committed Christian: able and willing to model servant-leadership and interested in being part of a ministry to the poor, homeless, drug addicted and mentally ill.
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Active member of the body of Christ, in accordance with the Union Gospel Mission Statement of Faith and UGM Distinctives. Strong interpersonal skills – exercising compassion and discernment while modeling the teachings of Jesus Christ.
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Able and willing to honor the leadership, chain of command, standards and ministry objectives of Union Gospel Mission.
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Must have a teachable spirit and the ability to manage multiple tasks at the same time. Be able to listen and make sound HR related decisions in alignment with UGM purposes.
Preferred:
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HR certification (PHR, SHRM-CP, or equivalent).
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Experience working in a nonprofit, faith-based, or human services organization.
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Familiarity with trauma-informed work environments or ministry-based settings.
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Experience with HRIS and applicant tracking systems.
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At least one year of human resource management experience is preferred.
REQUIRED SKILLS/ABILITIES:
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Excellent verbal and written communication skills.
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Excellent interpersonal, negotiation, and conflict resolution skills.
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Excellent organizational skills and attention to detail.
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Excellent time management skills with a proven ability to meet deadlines.
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Strong analytical and problem-solving skills.
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Ability to prioritize tasks and delegate them when appropriate.
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Ability to act with integrity, professionalism, and confidentiality.
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Proficient with Microsoft Office Suite and familiar with Human Resource Information Systems (HRIS).
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Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
WORKING CONDITIONS/PHYSICAL FACTORS:
Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%
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Work is primarily indoors and requires sitting, standing, bending, reaching, and going from building to building - continuously.
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Requires a sustained level of emotional balance, patience, and tolerance for people and personal and management issues – continuously.
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The ability to move about all the facilities on a regular basis – occasionally.
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Requires the ability to hear, see, and speak clearly – continuously.
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Prolonged periods of sitting at a desk and working on a computer – continuously.
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Must be able to lift 15 pounds at times - occasionally.
- Must be able to access and navigate each department at the organization’s facilities – occasionally.
MISSION & CULTURAL ALIGNMENT:
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Support and uphold the organization’s Christian mission, values, and faith-based culture
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Model professionalism, compassion, and integrity in all interactions
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Approach employee relations and HR decisions with grace, wisdom, and fairness.
EQUIPMENT/TOOLS USED:
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Computer, MS Word Excel, Power Point, Outlook, Office 365, web browser, UKG Ready HRIS system.
- Wage offered will be dependent upon experience and education.
#UGMUKG
REQUIREMENTS:
Union Gospel Mission is a privately funded 501(c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and Statement of Purpose. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:
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Be able and willing to share the Gospel and participate in all the ministry activities of Union Gospel Mission.
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Subscribe to Union Gospel Mission Statement of Faith and Qualifications for Employment upon hire and continuously while employed.
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Adhere to Union Gospel Mission Employee Handbook.
We offer a comprehensive and mission-aligned benefits package designed to support your well-being, growth, and work-life balance. Our benefits include competitive health coverage, generous paid time off, retirement contributions after one-year of service, and opportunities for professional development - all within a collaborative, purpose-driven environment.
Highlights:
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Medical, dental, and vision insurance (options for employees, their spouse and children)
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Generous PTO (20 days annually with carryover) and 7 additional paid holidays (carryover limits may apply)
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Retirement plan with employer matching contribution starting at year one and building on years 3, 5 and 7 matching employee contribution up to 5% at year 7)
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Professional development support
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Mission driven culture
