Top 114 Information systems Jobs in Spokane Wa

IT Support Analyst
NEFCO Construction Supply LLC —Spokane, WA
- $33 - $38 an hour
- On call
- Computer Science
- Mid-level
- Office
Quick Apply
Senior Business Analyst, Clinical Applications (NUVO)
Nuvodia, LLC —Spokane, WA
- $65,675.21 - $105,572.67 a year
- Weekends as needed
- Background check
- Anatomy knowledge
- Microsoft Excel
- Paid holidays
- Dental insurance
Quick Apply
7d
HR - Human Resources Generalist II
Union Gospel Mission of the Inland Northwest —Spokane, WA
- $26.50 - $33.75 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
LPN - Evenings
Sullivan Park Care Center —Spokane Valley, WA
- $38.00 - $43.50 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Health savings account
- Paid holidays
Quick Apply
Business Data Analyst I/II
Washington Trust Bank —Spokane, WA
- $31.88 - $54.78 an hour
- Computer Science
- Mid-level
- Office
Quick Apply
2d
Computer Information Systems Networking - Tenure-Track - Spokane Community College
Community Colleges of Spokane —Spokane, WA
- $77,027 - $108,630 a year
- Full-time
- Background check
- Classroom
- Computer Science
- Disability insurance
- Dental insurance
Human Resources Specialist
Cheney Public Schools —Cheney, WA
- $71,300 - $84,134 a year
- 8 hour shift
- School experience
- Google Workspace
- Microsoft Excel
- AD&D insurance
- Health insurance
8d
Information Systems Instructor - Adjunct - Spokane Falls Community College
Community Colleges of Spokane —Spokane, WA
- $42.05 - $89.48 an hour
- Part-time
- Background check
- Writing skills
- Mid-level
- Disability insurance
- Dental insurance
IT Manager
Hotstart Inc —Spokane Valley, WA
- $120,000 - $140,000 a year
- Email
- 7 years
- Office
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
Senior Help Desk Specialist (IIBA)
Inland Imaging Business Associates, LLC —Spokane, WA
- $29.59 - $44.38 an hour
- Full-time
- Anatomy knowledge
- Pass drug screening
- HIPAA
Quick Apply
8d
Human Resources Coordinator
Axis Residential —Spokane, WA
- $26 - $28 an hour
- Microsoft Excel
- Writing skills
- English
- AD&D insurance
- Paid holidays
Quick Apply
Specialist, QA Oversight
Jubilant HollisterStier Spokane —Spokane, WA
- $74,155.00 - $100,323.44 a year
- Online Application
- Microsoft Excel
- Bachelor of Science
- Bachelor's degree
- Health savings account
- AD&D insurance
OSP Project Manager II
Northwest Open Access Network —Spokane Valley, WA
- $79,600 - $114,600 a year
- Overtime
- Remote
- Clean driving record
- Driver's License
- Driving
- Paid holidays
- Disability insurance
Quick Apply
5d
Operations Delivery Advisor
AgWest Farm Credit —Spokane, WA
- $80,000 - $173,500 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Office
- Wellness program
- AD&D insurance
Quick Apply
3d
WMAS Economic Analyst
Washington Trust Bank —Spokane, WA
- $89,158 - $153,187 a year
- Public speaking
- Mid-level
- Office
Quick Apply
Associate Director of Enrollment Services
Carrington College —Spokane Valley, WA
- $75,000 - $85,000 a year
- Background check
- Microsoft Excel
- 3 years
Quick Apply
Analytics & Data Solutions Manager/Team Leader
GESA CREDIT UNION —Spokane Valley, WA
- $118,697.69 - $239,193.84 a year
- Full-time
- Background check
- Azure
- Computer Science
- Commuter assistance
- Paid holidays
Imaging Medical Secretary - Valley Hospital
Valley Hospital —Spokane Valley, WA
- $22.23 - $33.32 an hour
- Full-time
- Acute care
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Sales Representative - Eastern Washington/Northern Idaho - Endoscopy
Stryker —Spokane, WA
- Full-time
- Oracle
- OSHA
- Bachelor of Science
- Health savings account
- AD&D insurance
2d
Director of Advancement Operations
Excelsior Wellness —Spokane, WA
- $75,000 - $98,000 a year
- Full-time
- Microsoft Outlook
- Databases
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d

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information systems jobs near spokane wa

IT Support Analyst

NEFCO Construction Supply LLC -
Spokane, WA

Quick Apply

Job Details

$33 - $38 an hour

Qualifications

Customer communication
IT user and group management
GPO
Incident management software
Windows
Customer support ticket management
Telephone systems
Ticketing system technical support
Mobile devices

Full Job Description

Description:

NEFCO is seeking a motivated and experienced IT Customer Experience Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical escalation point, handling advanced technical issues and supporting core infrastructure. The position is primarily responsible for delivering skilled onsite technical assistance to the assigned location and nearby branches, while also providing comprehensive remote and onsite support to all other company locations and colleagues.

Key Responsibilities

1. Advanced Technical Support & Escalation

Provide Tier 2 help desk support, serving as an escalation point for the Tier 1 team.
Perform advanced diagnostics, testing, and repair of complex hardware and software issues on devices including desktops, laptops, printers, phones, and mobile devices.
Take ownership of escalated support requests from the Tier 1 team and see them through to resolution.
Utilize remote control software to efficiently assist off-site staff and colleagues at branch offices.
Support key business software including the Microsoft Office suite, Epicor Eclipse, and Adobe Products.
Mentor and assist Tier 1 technicians with challenging issues to foster team skill development.

2. Advanced Service Request & Incident Management

Act as the first point of contact for all incoming IT support requests.
Triage, prioritize, and manage multiple colleague inquiries simultaneously in a fast-paced environment.
Document all support issues, user communications, and resolutions comprehensively within the IT ticketing system.
Escalate complex issues to other IT teams as appropriate, ensuring a smooth hand-off.

3. Hardware & Software Lifecycle Management

Deploy new hardware systems and software applications for new hires and as part of employee upgrade cycles.
Configure and deploy company-approved mobile devices to colleagues.
Assist with the tracking and management of IT hardware and software inventory.
Contribute to the efficient and proper disposal of retired or expired hardware in accordance with company policy.

4. Service Delivery & Documentation

Deliver an outstanding and professional customer service experience to all Tiers of the organization, from entry-Tier to executive leadership.
Maintain clear, timely, and professional communication with end-users regarding the status of their requests.
Create and maintain documentation for technical processes, findings, and resolutions.

5. General Duties

Participate in a rotating on-call schedule to provide after-hours support.
Adhere to all IT policies and procedures.
Perform other related duties as assigned.

Requirements:

Preferred Qualifications

Experience: A minimum of 4 years working in a Desktop Support or similar IT support role.
Education: Bachelor’s degree in computer science, Information Systems, or a related field; or an equivalent mix of an associate's degree and/or additional relevant IT experience.
Technical Skills:
- Proficiency with Windows Operating Systems.
- Experience with VoIP systems and current mobile devices (iPhone & Android).
- Experience with ticketing systems is required.
- Experience with Dell business-class hardware, HP/Zebra printers, Mitel phone systems, and Epicor Solar Eclipse is considered a plus.
- Experience with Active Directory and Group Policy Management.
- Working knowledge of Office 365 Enterprise suite (Exchange, Teams, SharePoint, MFA).
- Experience with Freshservice or other ITSMs.
Professional Skills:
- Excellent verbal and written communication skills, strong problem-solving abilities, and meticulous documentation habits.
- Proven ability to work effectively both independently and as part of a team.
Preferred Certifications: IT Certifications such as A+, Network+, Security+, CCNA, or CCENT.

Additional Requirements

Ability to occasionally travel to other company sites within driving distance (mileage will be reimbursed).
Must be able to handle multiple inquiries and requests in a fast-paced environment.
The ability to occasionally lift and move equipment and boxes weighing up to 40+ pounds.

Quick Apply

Refine Your Search

information systems jobs in spokane wa

IT Support Analyst

Senior Business Analyst, Clinical Applications (NUVO)

HR - Human Resources Generalist II

LPN - Evenings

Business Data Analyst I/II

Computer Information Systems Networking - Tenure-Track - Spokane Community College

Human Resources Specialist

Information Systems Instructor - Adjunct - Spokane Falls Community College

IT Manager

Senior Help Desk Specialist (IIBA)

Human Resources Coordinator

Specialist, QA Oversight

OSP Project Manager II

Operations Delivery Advisor

WMAS Economic Analyst

Associate Director of Enrollment Services

Analytics & Data Solutions Manager/Team Leader

Imaging Medical Secretary - Valley Hospital

Sales Representative - Eastern Washington/Northern Idaho - Endoscopy

Director of Advancement Operations

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