Funeral Usher & Cemetery Service Attendant
On-Call/As-Needed | No Set Hours | Minimum Wage | expect about 15 hours a week
POSITION SUMMARY:
- This position is primarily a customer service and assisting role. It is intended to provide our client families, as well as the funeral and cemetery staff with assistance before, during, and after scheduled services. Funeral and Cemetery Service Support will work under the guidance of managerial and supervisory staff, as well as under the direction of the Funeral Directors, to provide professional funeral and cemetery services for the family of the deceased as outlined below:
PRIMARY DUTIES AND RESPONSIBILITIES:
- Maintain ethical standards and confidentiality
- Maintain a professional appearance
- Conservative business attire
- Men (Suit Jacket, Muted Shirt, Tie for Services)
- Women (Muted Colors, Professional Equivalent for Services)
- Proper footwear (no open-toed shoes)- suitable for all weather conditions
- Company Issued name badge
- No visible tattoos or facial piercings
- Natural hair color, or coloring
- Provide Funeral Service Support
- Assist as directed by the Funeral Director at each service
- Cemetery Support Responsibilities – Provide support as outlined in the Cemetery Support Training policy
- Maintain a clean & safe work environment
- Light janitorial duties a needed
- Report any hazards or unsafe conditions to supervisor immediately
- Performs other duties as assigned. Job duties are subject to change as directed by management.
KNOWLEDGE, SKILLS AND ABILITIES:
- Commitment to customer service and quality
- Ability to function and excel in a high volume, fast pace environment
- Cooperative, team player, detail-oriented and adaptable to change
- Excellent verbal and interpersonal communication skills
- Efficient and dependable; punctual
- Demonstrate commitment to safety
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Physical requirements include but are not limited to the ability to lift 50 to 75 pounds without assistance and 75 to 200 pounds with assistance, sit or stand for lengthy periods of time, and withstand short periods of exposure to the elements (including rain, snow, sleet, hail, cold and hot days.) For an employee to succeed in this position they will need to be able to interact with bereaved individuals and families in a time of mourning while maintaining optimum levels of compassion and professionalism. This position requires the ability to multitask, work independently, and contribute to problem solving when needed.
Fairmount Memorial Association/Heritage Funeral Home promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing, as well as random drug-testing once employed.
EQUIPMENT/TOOLS: This position requires the frequent use of, and familiarization with, equipment such as Funeral & Service Vehicles (including Hearse and Limousine), Church Trucks, Casket Biers, Flower Stands, Electronic Sound & Video Systems.
MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Minimum of 2 years work experience in customer service. Experience in the funeral/cemetery profession preferred. Valid state driver’s license with insurable driving history.
EMPLOYMENT AT WILL:
Employment with Fairmount Holdings, Inc. is at will, which means that either the employee or the employer is free to terminate the employment relationship at any time with or without reason, advance notice, or warning. No representative of this organization has the authority to change this at-will relationship except in a specific written agreement declaring such intent and signed by the employee and:
- The President/CEO of Fairmount Holdings AND
- The Chairman of the Fairmount Memorial Association Board
Job Type: Part-time
Pay: $16.66 per hour
Expected hours: 1 – 15 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
