Top 95 Client services associate Jobs in Spring, Tx

Client Experience Specialist/Front Desk
JAMS, Inc. —Houston, TX
- $79,600 - $104,500 a year
- Full-time
- Background check
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Client Experience Associate
PNC Financial Services Group —The Woodlands, TX
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
Client Service Representative
VCA Animal Hospitals —Spring, TX
- Full-time
- Entry level
- Health insurance
- Dental insurance
Client Services & Customer Service Representative
Francis & Associates —Houston, TX
- $1,300 - $4,000 a month
- Part-time
- Hybrid work
- Background check
- Google Workspace
- Administrative experience
- Paid training
- Work from home
Quick Apply
Associate, Client Processing I
The Bank of New York Mellon Corporation —Houston, TX
- Full-time
- Research
- Bachelor's degree
- Experience equivalent to degree accepted
1d
Client Service Associate Manager
Linscomb Wealth —Houston, TX
- From $95,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Client Service Associate
PNC Financial Services Group —Houston, TX
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Entry Level Client Service Associate
Urban Park Services —Houston, TX
- $18 - $28 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
Quick Apply
1d
Client Account Associate
Alliant Group —Houston, TX
- Full-time
- Research
- Office
- Analysis skills
- Health insurance
- Dental insurance
Client Service Coordinator
SAGE INTEGRATION HOLDING S LLC —Houston, TX
- $55,000 - $60,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Part-time Client Service Associate – Teller (20 hours) | Coles Crossing – Cypress, TX
Amegy Bank —Cypress, TX
- Part-time
- Basic math
- Office
- High school diploma or GED
- Profit sharing
- Paid training
1d
Registered Client Service Associate
Ameriprise Financial —Kingwood, TX
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
Part-time Client Service Associate – Teller (20 hours) | Heights-Taylor – Houston, TX
Amegy Bank —Houston, TX
- Part-time
- Basic math
- Office
- High school diploma or GED
- Profit sharing
- Paid training
1d
Client Sales Associate
Prime Time Executives Incorporated —Tomball, TX
- $52,000 - $60,000 a year
- Full-time
- Background check
- Presentation skills
- In-person
- 401(k) matching
- Employee discount
Quick Apply
9d
Associate Client Advocate - Construction
WTW —Houston, TX
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Analysis skills
- Presentation skills
- Paid jury duty
- Health savings account
2d
Client Advisor, Full Time
FERRAGAMO USA INC —Houston, TX
- $22 - $23 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Computer skills
Quick Apply
Client Service Associate
Raymond James Financial, Inc. —The Woodlands, TX
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
Specialist, Client Processing II
The Bank of New York Mellon Corporation —Houston, TX
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Client Services Analyst
Financial Software Solutions, LLC —Houston, TX
- $20 - $30 an hour
- Full-time
- Research
- Mid-level
- Finance
- Health insurance
- Dental insurance
Quick Apply
Registered Client Service Associate
Morgan Stanley —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills

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Client Experience Specialist/Front Desk

JAMS, Inc. -
Houston, TX

Quick Apply

Job Details

Full-time
$79,600 - $104,500 a year

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Vendor relationship building
Computer operation
On-site technical support
Zoom
High school diploma or GED
Managing clients in a customer support role
Bachelor's degree
Video conferencing software
Video conferences (communication methods)
Technical Proficiency
Video conferencing systems operation

Full Job Description

Overview:

We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.

A Brief Overview

Provides a high level of service and administrative support to clients, panelists, and associates. Enhances the client experience by creating a welcoming and inviting office atmosphere and providing concierge service. The CES might assist multiple RCs and is expected to collaborate with local management in regard to the general functions in support of the Resolution Center ("RC"). Serves as a mentor for other team members in the office and region. Handles front desk training and back office administrative support; assists with team and/or event coverage. Develops and manages relationships with vendors.

Responsibilities:

What you will do

Provides professional concierge-level client services (e.g., leads client and neutral check-in, room
assignments, and oversees front desk logistics and responsibilities). Assists associates, panelists, clients,
and vendors including handling special needs and requests like ADA accommodations for JAMS guests.
Assists in the moderation of virtual and hybrid hearings, answers phones, and routes inquiries as
appropriate.
Facilitates the coordination of food and beverage service (e.g., cafés, snacks, and beverages). Handles the
set-up and breakdown of lunch buffets. Maintains a list of lunch and snack vendors whose quality is
aligned with JAMS’ expectations. Researches potential vendors and snack varieties based on client
needs/use. Adheres to the welcome and after-hours protocols and engages with JAMS panelists throughout
the day.
Provides technical support for on-site cases in tandem with the management and the Client Experience
Virtual teams. Supports panelists and clients with technological needs, addresses assistance requests, and
troubleshoots inquiries throughout the day. Coordinates tech set-ups and logistics for in-person and hybrid
hearings. Liaises with the IT department for tech support and logistics.
Acts as point of contact in the absence of the Manager Client Experience. Communicates with management
regarding the general status of RC and region, facility issues, panelist concerns, etc. Liaises with other
departments as it relates to event planning; assists with cost containment practices; streamlines front desk
procedures; and partners with management to address safety plans, evacuation procedures, etc. Contacts the
HR department, in partnership with management to seek clarification on any JAMS workplace related
practices.
Performs administrative tasks (e.g., case management support, filings, etc.), prepares and distributes mail,
conducts data entry, maintains document retention, and assists on other projects and participates in
committees as designated by their manager.
Maintains inventory, orders office supplies, and manages pick-up and delivery services. Monitors facility
equipment (e.g., printers, coffee machines, postage machines, etc.).
Serves as the safety response coordinator and the on-site contact when there is a complex room request.
Ensures all new panelists are welcomed and oriented to the organization.
Up to 15% travel to RC's as assigned by manager to assist with tech set-up and training.
Other duties as assigned within similar scope.

Qualifications:

High School or equivalent (GED). Required
Bachelor's Degree in Business, Business Administration, or related discipline. Plus
4-6 years of working in a comparable professional services environment. Required
4-6 years of working in a legal and client service role. Plus
1-3 years For Internal candidates, proven ability as a Client Experience Coordinator, or similar position to lead or mentor. Required
Knowledge of all processes, procedures, and policies required to perform duties effectively. (Required proficiency)
Computer literate and proficient in all software programs required for the position. (Required proficiency)
Verbal and written communication skills. (Required proficiency)
Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)
Ability to troubleshoot technical issues while working with remote IT support. (Required proficiency)
Ability to operate virtual media software, connect to Zoom sessions, and connect audio calls to video calls. (Required proficiency)
Prior experience with multimedia support (e.g. Zoom, HDMI connection to display, Creston). (Plus proficiency)
Ability to proactively verify and test existing A/V equipment. (Plus proficiency)

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance
Work from home

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

client services associate jobs in spring, tx

Client Experience Specialist/Front Desk

Client Experience Associate

Client Service Representative

Client Services & Customer Service Representative

Associate, Client Processing I

Client Service Associate Manager

Client Service Associate

Entry Level Client Service Associate

Client Account Associate

Client Service Coordinator

Part-time Client Service Associate – Teller (20 hours) | Coles Crossing – Cypress, TX

Registered Client Service Associate

Part-time Client Service Associate – Teller (20 hours) | Heights-Taylor – Houston, TX

Client Sales Associate

Associate Client Advocate - Construction

Client Advisor, Full Time

Client Service Associate

Specialist, Client Processing II

Client Services Analyst

Registered Client Service Associate

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