Top 3098 Customer assistant Jobs in Spring, Tx

Assistant Director of Commissions
TWFG Insurance: TWICO —The Woodlands, TX
- $100,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Sales Administrative Assistant
Freestone Forest Products —Houston, TX
- $50,000 - $65,000 a year
- Full-time
- Marketing
- ERP systems
- Office
- Health insurance
- Dental insurance
Quick Apply
Assistant Property Manager- Bilingual
Nova Asset Management —Houston, TX
- $17 - $20 an hour
- Full-time
- Bilingual
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
Executive Assistant
Confidential —Houston, TX
- $50,000 - $60,000 a year
- Full-time
- Spanish
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Receptionist/Secretary
Law Office of Roy A Boujaoude, P.C. —Jersey Village, TX
- $16.00 - $16.01 an hour
- Full-time
- Spanish
- Computer literacy
- Office
Quick Apply
Office Administrative Assistant
Performance Electric LP —Houston, TX
- From $24 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
13d
Executive Assistant
HP —Spring, TX
- $40 - $61 an hour
- Full-time
- Google Workspace
- Sales
- Office
- Paid parental leave
- Paid holidays
Service Associate - Night
EōS Fitness —Spring, TX
- $11 - $12 an hour
- Overtime
- Inventory management
- Computer literacy
- Microsoft Office
- Paid holidays
- Dental insurance
Quick Apply
Office Assistant & Customer Service Representative
Mosquito Authority Southeast Houston —Spring, TX
- $15.00 - $22.50 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Service - Customer Service Assistant - Part time
HEB —The Woodlands, TX
- From $13.50 an hour
- 8 hour shift
- Sanitation
- Entry level
9d
Advanced Compute Executive Assistant
HP —Spring, TX
- $32 - $49 an hour
- Full-time
- Sales
- Research
- Office
- Paid parental leave
- Paid holidays
14d
Customer Service Associate
Ace Mart Restaurant Supply Co —Spring, TX
- From $13 an hour
- Full-time
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
13d
Executive Assistant
Hewlett Packard Enterprise —Spring, TX
- $44.52 - $102.64 an hour
- Full-time
- Office
- Project management
- Continuous improvement
Office Assistant
Houston Speciality Chemicals LLC —Houston, TX
- $20 - $30 an hour
- Temporary
- Hybrid work
- Bilingual
- Google Workspace
- Microsoft Excel
- Relocation assistance
- Paid time off
Quick Apply
Member Assist Cart Attendant
Sam's Club —Houston, TX
- $16 - $24 an hour
- High school
- Outdoor work
- Entry level
- Paid jury duty
- Disability insurance
Administrative Assistant
RPM Physical Therapy —The Woodlands, TX
- $40,000 - $45,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Administrative experience
- Clinic
- Health insurance
- 401(k)
Quick Apply
Assistant Store Manager - No Nights!
SmartStop Self Storage —Spring, TX
- From $16.50 an hour
- Full-time
- Background check
- Mid-level
- In-person
- Disability insurance
- Health insurance
9d
Total Store Sanitation Rep
HEB —The Woodlands, TX
- From $17 an hour
- 8 hour shift
- Maintenance
- Ability to climb stairs
- High school diploma or GED
Cashier
Murphy USA —Houston, TX
- $12.00 - $12.50 an hour
- Part-time
- 18 years or older
- No experience needed
- Entry level
- Health insurance
- Dental insurance
Office Assistant / Warehouse Support
Flight Dental Systems —Houston, TX
- $12 - $20 an hour
- Full-time
- Office
- Warehouse
- Fair chance
Quick Apply
8d

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Assistant Director of Commissions

TWFG Insurance: TWICO
The Woodlands, TX

Quick Apply

Job Details

Full-time
$100,000 - $115,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Business financial process improvement
Computer operation
Staff supervision
Teamwork
Microsoft Excel
Insurance agencies
Interpersonal skills
Operational management
Machine intelligence
Leading team collaboration initiatives
Payroll
Process improvement planning
AI-driven automation

Full Job Description

The Assistant Director of Commissions supports the Director of Commissions in overseeing TWFG’s onshore and off‑shore commission operations to ensure accurate, timely completion for payrollcycles. This mid‑management role bridges responsibilities between Commission Manager and Director—driving daily production health, exception resolution, KPIs/reporting, controls, and staff development. Supervisory responsibility for the Commission Processors.

Co‑manage daily processing priorities across on‑shore/off‑shore workgroups; monitor queues, throughput, and error rates. Review complex commission entries, reconciliations, sweep and direct‑bill logs; clear exceptions and elevate systemic issues. 30%
Provide supervisory oversight for the Commission Processors, coaching and growing capability, complete performance reviews and development planning. Recruit, Interview and Train Commission Processors, building a comprehensive on-board training plan. Build training for current Processors, keep Standard Operating Procedures up-to-date and conduct QA spot checks. 20%
Partners with carriers, agents, and internal stakeholders to resolve escalations rapidly and professionally. Drive process improvement, leveraging technology automation. Partnering closely with IT to identify business requirements, success measures, user acceptance testing and final approval to go live with enhancements. Leverage AI for continuous process improvement and to automate processes 20%
Support pre‑close and close activities for commission cycles; serve as closing backup when delegated by the Director. 20%
Prepare and deliver operational reports and close packs to Accounting; approve check print queues as delegated. 10%

Key Internal & External Partners

Agents
Carriers
Internal TWFG stakeholders (Accounting, Payroll & IT)

Key Performance Indicators (KPIs)

Cycle close timeliness
Daily entry/reconciliation throughput vs. target
Error/rework rate ≤ 5% target
Reconciliation turnaround time ≤48-72 on average target days (varies by carrier)

Education & Experience

Associate degree or higher (Bachelor Degree Preferred) in Accounting/Business
3+ years in insurance commission operations (agency or MGA), including direct‑bill and agency‑bill experience.
3+ years leading a team of commission processors or similar roles
Strong Artificial Intelligence (AI) experience with process improvement

Preferred Qualifications

Technology process improvement experience, identify business requirements, success measures, user acceptance testing and final approval to go live with enhancements
Insurance Agent or Agency experience a plus

Supervisory Responsibilities

Commission Processors

Behavioral Competencies

Pride and Ownership: Take Pride and Ownership in work you deliver
Customer Service: Deliver personalized, friendly and engaging service
Dependability: Follows through on responsibilities and maintains consistent work quality.
Teamwork: Work collaboratively with co-workers to ensure timely and accurate commission processing

Technical Competencies

Team Leadership experience: focused on accountability, continuous improvement & growth.
Relationship Management: Builds strong, trust‑based relationships with agency principals and producers. Uses regular engagement and consultative coaching to influence growth and performance.
Communications: Strong verbal and written communication skills using high emotional intelligence when working with agents, carriers, and internal team members.
Advanced Excel and Analytical Proficiency: comfort with high‑volume, fast‑paced environments.
Technical Proficiency: Uses systems, spreadsheets, and tools efficiently and effectively.
Accuracy & Attention to Detail: Maintains high standards when entering and reconciling data.
High Volumes & Fast Pace: Comfortable handling high volumes of data in a fast-paced environment.
Time Management: Prioritizes tasks to meet department deadlines and processing cycles.
Adaptability: Shift priorities, manage multiple responsibilities, and adapt to changes quickly.
Problem Solving: Identifies discrepancies quickly and take corrective action or escalation appropriately.

Work Environment & Physical Requirements

Office setting onsite
Ability to remain in a stationary position for prolonged periods
Ability to operate a computer and standard office equipment
Ability to lift to 10–20 lbs. (paper boxes, office supplies)
Visual acuity required for reviewing financial data
Standard office noise levels
Travel requirements

Work Schedule

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM
Work Designation is an essential function of your position

Equal Employment Opportunities

TWFG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected characteristic.

Disclaimer

This job description is not intended to cover all activities, duties, responsibilities and standards of the position and may change at any time with or without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

TWFG (NASDAQ: TWFG) is a high-growth, independent distribution platform for personal and commercial insurance in the United States and represents hundreds of insurance carriers that underwrite personal lines and commercial lines risks. For more information, please visit twfg.com.

Pay: $100,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

Please answer all questions. Only candidates who answer all questions will be considered. This position is based on-site in The Woodlands, Texas office Monday–Friday. Are you looking for a 5 day on site position?

Yes / No

How many years of experience do you have working in insurance commission operations (agency or MGA environment)?
How many years of experience do you have working with both agency bill and direct bill commissions?
Which of the following people management responsibilities have you personally owned? (Denote all that apply)
Performance reviews
Coaching and corrective feedback
Training and onboarding
Workforce prioritization / queue management
None of the above

How comfortable are you reviewing and approving complex commission entries, reconciliations, sweep logs, and exception items?
Not comfortable
Some exposure
Comfortable with oversight
Subject matter expert

Have you been responsible for monitoring KPIs such as throughput, error rates, or close timeliness and taking corrective action when targets were missed?

Yes / No

How have you leverage AI to improve processes? Please provide examples.

This role is a hands on operational leadership position, not purely strategic. Are you willing to be directly involved in daily production, exception resolution, and close support when needed?

Yes / No

Standard work hours are 8:00 AM – 5:00 PM, with potential flexibility after 90 days based on leadership approval. Are you comfortable with this schedule?

Yes / No

Are you currently authorized to work in the United States for any employer?

Yes / No

This position does not offer employment based visa sponsorship now or in the future. Will you require visa sponsorship (e.g., H 1B, TN, E 3) at any time to work in the United States?

Yes / No

Do you prefer structured, predictable work or fast moving, deadline driven work?

Structured & Predictable / Fast Moving & Deadline Driven

Have you supported or led weekly, monthly, or quarterly commission close cycles with strict payroll or accounting deadlines?

Yes / No

Have you directly partnered with Accounting, Payroll, IT, carriers, or agents to resolve escalations or close cycle issues?

Yes / No

What are you compensation expectations for this position?

Work Location: In person

Quick Apply

Refine Your Search

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I want to receive the latest job alert for customer assistant in spring, tx

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