Top 1590 Patient experience manager Jobs in Spring, Tx

System Patient Experience Manager
Crothall Healthcare —The Woodlands, TX
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Physical Therapist (PT)
Adaptive Home Health —Humble, TX
- $75 per point
- Weekends as needed
- Physical & Rehabilitation Medicine
- Mid-level
- Driver's License
Quick Apply
Physical Therapist (PT)
Adaptive Home Health —Cypress, TX
- $75 per point
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Driver's License
Quick Apply
Nurse Manager – NICU
Career Land Center, LLC —Houston, TX
- Full-time
- Nursing
- RN License
- Bachelor of Science
Quick Apply
CT Technologist/Radiologic Technologist - PRN Nights
America’s ER Medical Centers —Cypress, TX
- $46 - $48 an hour
- Part-time
- 5 years
- BLS Certification
- Mid-level
Quick Apply
Manager, Locum Tenens Recruiting & Strategic Accounts
U.S. Physiatry, LLC —The Woodlands, TX
- Full-time
- Marketing
- Physical & Rehabilitation Medicine
- 3 years
Quick Apply
Digital Marketing Specialist — MedEquip Shop
The MedEquip Shop —Houston, TX
- $52,000 - $67,000 a year
- Full-time
- Product management
- In-person
- Wound Care
- 401(k)
- Paid time off
Quick Apply
8d
Pediatric Occupational Therapist - Clinic - Cypress, TX *PRN with consistent caseload*
GREEN APPLE LLC —Cypress, TX
- PRN
- Management
- Mid-level
- Outpatient experience
Quick Apply
Lead Physical Therapy Assistant
Reliant Rehabilitation —Kingwood, TX
- $37 - $42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Relocation assistance
- Health insurance
Quick Apply
Facilities Manager
East Houston Medical Center —Houston, TX
- $85,000 - $100,000 a year
- Full-time
- Hospital
- Engineering
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Dental Hygienist
Wild Rose Dental Care —Spring, TX
- $38.28 - $53.00 an hour
- Full-time
- CPR Certification
- Dental office
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
10d
Operating Room Clinical Manager RN
Career Land Center, LLC —Cypress, TX
- Full-time
- Nursing
- Surgery
- RN License
- Paid holidays
- Relocation assistance
Quick Apply
Pediatric Occupational Therapist or OTA - Greater Hobby - Includes Active Caseload!
THERAPY 2000 —Houston, TX
- Part-time
- Spanish
- Computer literacy
- English
- Mileage reimbursement
- Health insurance
Quick Apply
Physical Therapist (PT) Home Health
TheraCare Home Health —Conroe, TX
- Full-time
- CPR Certification
- Surgery
- BLS Certification
- Continuing education credits
- Mileage reimbursement
Quick Apply
Pediatric Occupational Therapist or OTA - Meyerland/Brays Oaks/Sharpstown *Includes Sign on Bonus & Active Caseload*
THERAPY 2000 —Houston, TX
- Part-time
- Spanish
- Computer literacy
- English
- Mileage reimbursement
- Health insurance
Quick Apply
GI/ Allergy Pharma Reps — Earn Per Demo Introducing a Free Prior Auth Tool (1099)
Squad Health —Houston, TX
- $100 - $200,000 a year
- Contract
- Mid-level
- Neurology
Quick Apply
Engineering Manager
Thermo Systems LLC —Texas
- Full-time
- Bachelor of Science
- 11+ years
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Nuclear Medicine Technologist - Clinical Accounts Manager
CDL NUCLEAR TECHNOLOGIES LLC —Houston, TX
- Overnight shift
- Mid-level
- Residential
- Travel
- AD&D insurance
- Paid holidays
Quick Apply
2d
Pediatric Physical Therapist or PTA South Humble/East Aldine *Includes Active Caseload, Sign On & Retention Bonus*
THERAPY 2000 —Houston, TX
- Full-time
- Spanish
- Computer literacy
- Physical & Rehabilitation Medicine
- Mileage reimbursement
- Health insurance
Quick Apply
Warehouse Coordinator
KabaFusion —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply

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System Patient Experience Manager

Crothall Healthcare -
The Woodlands, TX

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan
Pet insurance

Qualifications

Coaching
Training & development

Full Job Description

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Salary:

Other Forms of Compensation: Eligible for annual bonus

Job Summary

Do you enjoy providing outstanding customer service? Working as the System Patient Experience Manager, you will be recognized for those efforts! Responsibilities include coordinating and directing a variety of activities in collaboration with leadership in order to create engaged, safe and positive moments for all patients.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all PE Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Prepares and implements development and training plans for patient satisfaction success
Composes patient satisfaction reports as needed to management

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Exhibits initiative, responsibility, flexibility and leadership
Possesses a thorough knowledge of contract administration and office procedures
Fiscal and budgetary skills

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1552274

Crothall Healthcare

CINDY SWIDERSKI

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Quick Apply

Refine Your Search

patient experience manager jobs in spring, tx

System Patient Experience Manager

Physical Therapist (PT)

Physical Therapist (PT)

Nurse Manager – NICU

CT Technologist/Radiologic Technologist - PRN Nights

Manager, Locum Tenens Recruiting & Strategic Accounts

Digital Marketing Specialist — MedEquip Shop

Pediatric Occupational Therapist - Clinic - Cypress, TX PRN with consistent caseload

Lead Physical Therapy Assistant

Facilities Manager

Dental Hygienist

Operating Room Clinical Manager RN

Pediatric Occupational Therapist or OTA - Greater Hobby - Includes Active Caseload!

Physical Therapist (PT) Home Health

Pediatric Occupational Therapist or OTA - Meyerland/Brays Oaks/Sharpstown Includes Sign on Bonus & Active Caseload

GI/ Allergy Pharma Reps — Earn Per Demo Introducing a Free Prior Auth Tool (1099)

Engineering Manager

Nuclear Medicine Technologist - Clinical Accounts Manager

Pediatric Physical Therapist or PTA South Humble/East Aldine Includes Active Caseload, Sign On & Retention Bonus

Warehouse Coordinator

I want to receive the latest job alert for patient experience manager in spring, tx

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