Top 6 Technical support specialist ii Jobs in Spring Hill, Fl

Technical Support Specialist II
Saint Leo University —Saint Leo, FL
- Full-time
- Classroom
- Mid-level
- Office
- Paid holidays
- Disability insurance
11h
Medical Laboratory Scientist II
OSED WFD New Port Richey —New Port Richey, FL
- $26.08 - $48.50 an hour
- Overtime
- Background check
- Computer literacy
- English
- Paid parental leave
- Disability insurance
11d
Medical Lab Scientist I PRN
OSED WFD New Port Richey —New Port Richey, FL
- $23.71 - $44.09 an hour
- Overtime
- Background check
- Computer literacy
- English
- Paid parental leave
- Disability insurance
11d
Medical Device Senior Regulatory Affairs Specialist
IsoAid, LLC —Port Richey, FL
- $69,244.73 - $99,305.49 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
OPS ENVIRONMENTAL SPECIALIST I - 64909228
The State of Florida —Lecanto, FL
- $20 - $25 an hour
- Temporary
- Background check
- Microsoft Excel
- Microsoft Access
- Employee assistance program
9h

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Technical Support Specialist II

Saint Leo University -
Saint Leo, FL

Apply Now

Job Details

Full-time
11 hours ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
403(b)
Life insurance
Pet insurance

Qualifications

Network troubleshooting
In-person customer service
Windows
Microsoft Office
High school diploma or GED
Internal employee customer service
Cloud service support
Desktop (troubleshooting support)
macOS administration
IT department experience

Full Job Description

Job Description Summary

The Technical Support Specialist I provides first-level IT and audiovisual support for Saint Leo University students, faculty, and staff. This role is responsible for resolving service requests, troubleshooting hardware and software issues, supporting Microsoft 365 and endpoint-managed devices, and assisting with classroom and conference room technology. The position delivers exceptional customer service, manages support tickets according to service level agreements (SLAs). Documents solutions and escalates complex issues when necessary.

Job Description

DUTIES AND TASKS:

Provide technical support via phone, email, remote sessions, and onsite visits.

Troubleshoot and resolve hardware, software, network, and account-related issues.

Manage and document incidents, service requests, and escalations through the IT service management system.

Support Microsoft 365, Microsoft Entra ID, Exchange Online, and user account administration.

Deploy, configure, and support Windows, macOS, mobile devices, printers, and peripherals.

Assist with endpoint management using Microsoft Intune or similar platforms.

Support classroom and conference room AV systems, videoconferencing technologies, and hybrid learning environments.

Maintain technical documentation, knowledge base articles, and asset inventory records.

Participate in root cause analysis and recommend service improvements.

Assist with routine system maintenance, testing, and technology implementations.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

High school diploma or equivalent required; Associate degree in a technical field preferred.

1–3 years of experience in desktop support, help desk, or IT operations.

Experience supporting Windows, Microsoft 365, Entra ID, Endpoint management platforms, and common networking technologies.

Knowledge of audiovisual systems and videoconferencing platforms is preferred.

Strong customer service, communication, troubleshooting, and problem-solving skills.

Ability to manage multiple priorities in a fast-paced environment and adapt to new technologies.

ENVIRONMENT:

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

This job description intends to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.

Why Work at Saint Leo?

What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

FREE Tuition - Employee, Spouse, and Dependents*
Tuition Exchange Opportunity - Dependent of Employees*
Generous Paid Leave - Sick, Vacation, and Holidays
Comprehensive Group Health Plan (Medical, Dental, and Vision)
Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
100% Employer-Funded Health Reimbursement Account
100% Employer-Paid Short Term Disability Insurance
100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
Employer-provided life insurance
Discounted On-Campus Dining Meal Plans
Nationwide Pet Insurance
Flexible Spending Accounts
403b Retirement Plan
Wellness Center

Eligibility based on meeting required service period

Apply Now

Refine Your Search

technical support specialist ii jobs in spring hill, fl

Technical Support Specialist II

Medical Laboratory Scientist II

Medical Lab Scientist I PRN

Medical Device Senior Regulatory Affairs Specialist

OPS ENVIRONMENTAL SPECIALIST I - 64909228

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I want to receive the latest job alert for technical support specialist ii in spring hill, fl

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