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DEPUTY DIRECTOR OF TRAINING DEVELOPMENT

DEPT. OF HOMELESS SERVICES -
Manhattan, NY

Apply Now

Job Details

Full-time
$98,140 - $127,802 a year
4 days ago

Benefits

Loan forgiveness

Qualifications

Management
Team supervision

Full Job Description

DEPUTY DIRECTOR OF TRAINING DEVELOPMENT

DEPT. OF HOMELESS SERVICES

Posted on

08/12/2026

Full-time

Location

MANHATTAN

Exam may be required

Department

Ofc of Prog Develop & Implem

Salary range: $98,140.00 – $127,802.00

Save

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The New York City Department of Homeless Services (DHS) is the largest Organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

The Office of Program Development and Implementation (OPDI) is a unit within the Office of Program Development, a part of DHS’ Executive Office. OPDI was established to make system improvements and enhancements by developing programs, policies, procedures, and training; supporting implementation; and monitoring and evaluating performance.

The Department of Homeless Services (DHS) is recruiting to hire one (1) Administrative Staff Analyst NM to function as a Deputy Director of Training Development who will:

Identifying and engaging internal and external stakeholders to determine agency training needs.

Liaising with internal and external stakeholders to resolve roadblocks and ensure training courses or programs are developed within prescribed timelines.

Customize and configure courses within ABSORB and The Agency’s Learning Management System, to ensure courses are deployed to the correct audience.

Maintain and troubleshoot issues within ABSORB to meet organizational training needs, including managing content and user roles.

Enhancing ABSORB reporting to ensure Agency compliance with training requirements.

Developing job aids to memorialize the ABOSRB functions that are critical for DHS training operations.

Hours/Schedule: Monday-Friday 9:00am -5:00pm

ADMINISTRATIVE STAFF ANALYST ( - 1002A

Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Preferred Skills

- Excellent project management skills with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment. - Strong critical thinking skills and ability to work successfully in a fast-paced environment with rapidly shifting priorities. - Ability to work independently and thrive through ambiguity and changing priorities. - Exceptional writing and editing skills. - Exceptional verbal communication. - Exceptional organizational skills. - Experience with the Microsoft Office suite. - Knowledge of Zoom, Teams and Wufoo platforms. - Knowledge of data management by using APIs. - General knowledge on modes of delivering trainings to a wide audience

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Save

Job ID

736589

Posted until

10/11/2026

Title code

1002A

Civil service title

ADMINISTRATIVE STAFF ANALYST (

Title classification

Competitive-1

Business title

DEPUTY DIRECTOR OF TRAINING DEVELOPMENT

Experience level: Experienced (non-manager)

Job level

Number of positions

Work location

33 Beaver St, New York Ny

Category: Social Services

DEPUTY DIRECTOR OF TRAINING DEVELOPMENT

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DEPUTY DIRECTOR OF TRAINING DEVELOPMENT

Job Description

Minimum Qualifications

Preferred Skills

55a Program

Public Service Loan Forgiveness

Residency Requirement

Additional Information

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