Top 693 Customer account representative Jobs in Springboro Oh

Customer Account Coordinator
International Paper —Middletown, OH
- $51,520 - $64,400 a year
- Full-time
- Microsoft Excel
- Basic math
- Research
1d
Foreman
Ohio Valley Excavating —Lebanon, OH
- $30 - $35 an hour
- Full-time
- Clean driving record
- Construction site
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Business Dev Rep with Label Industry Experience
Crane Consumables —Middletown, OH
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Quality Manager
PTC —Middletown, OH
- Full-time
- Microsoft Excel
- Management
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Territory Sales Consultant-Dayton, OH
IGS Energy —Dayton, OH
- $5,000 - $100,000 a year
- Full-time
- Clean driving record
- Driver's License
- Driving
- Wellness program
- Mileage reimbursement
Quick Apply
23h
Sales Representative - Uncapped Commission
TQL —Miamisburg, OH
- $40,000 - $75,000 a year
- Full-time
- Customer service
- No experience needed
- Office
- Relocation assistance
- Health insurance
Quick Apply
Territory Sales Consultant-Dayton, OH
IGS Energy —Dayton, OH
- $5,000 - $100,000 a year
- Full-time
- Clean driving record
- Driver's License
- Driving
- Wellness program
- Mileage reimbursement
Quick Apply
23h
Bi-Lingual Customer Success Liaison
Industrial Sorting Services —Cincinnati, OH
- Full-time
- Bilingual
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
Wireless Sales Representative
Wireless Zone —Mason, OH
- $30,000 - $60,000 a year
- Full-time
- Mid-level
- Business development
- POS
- Health insurance
- Dental insurance
Quick Apply
10d
Director of Quality
Confidential —Cincinnati, OH
- $130,000 - $170,000 a year
- Full-time
- 7 years
- Engineering
- Data analysis skills
- Paid holidays
- Health insurance
Quick Apply
Business Development Representative – Multi-Family | Feazel |
Feazel Roofing,LLC —Loveland, OH
- Full-time
- Mid-level
- Driver's License
- Presentation skills
Quick Apply
3d
Installation Support Technician
Pella of Dayton —Kettering, OH
- $20 - $23 an hour
- Full-time
- Clean driving record
- Construction site
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Field Marketing Manager
Great Day Improvements: A Family of Brands —Cincinnati, OH
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- 5 years
- Disability insurance
- Health insurance
Sales and Operations Management Trainee
Penske Truck Leasing —Sharonville, OH
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
3h
Outside Sales Representative - Cincinnati, OH
Piedmont Plastics —Cincinnati, OH
- Computer literacy
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Contracts Manager
Rapid Offset Technologies, LLC —Wright-Patterson AFB, OH
- $175,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- 11+ years
- Analysis skills
- Health savings account
- 401(k)
Quick Apply
1d
Cabinet Sales Representative - Builder and Contractor Accounts
Cincinnati Cabinets —West Chester, OH
- $57,163.98 - $68,842.64 a year
- Full-time
- Mid-level
- Office
- Driver's License
- Paid training
Quick Apply
7d
Account Executive
Vice ADAS —Hamilton, OH
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Computer skills
- 2 years
- Paid training
- Disability insurance
Utilities Field Services Technician
Contract Callers Inc. (CCI) —Dayton, OH
- From $18 an hour
- Full-time
- Residential
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Equipment Repair Technician I
EMSAR —Wilmington, OH
- $18 - $20 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Health savings account
- Health insurance
Quick Apply

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Customer Account Coordinator

International Paper -
Middletown, OH

Apply Now

Job Details

Full-time
$51,520 - $64,400 a year
1 day ago

Qualifications

Customer communication
Customer returns handling

Full Job Description

Position Title:

Customer Account Coordinator

Pay Rate :

$51,520 - $64,400

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift :

Salaried Full-Time

Physical Location:

Middletown, OH

The Job You Will Perform:

Acts as the primary point of contact with International Paper’s customers and is entrusted to ensure that our customers receive world-class customer experience.
Entrusted as a key member of the site’s team to meet or exceed customer expectations and business objectives.
Mastery of Customer Account Specialist accountabilities including:
- Convert customer purchase orders to manufacturing production orders.
- Ensure raw materials and tooling are ordered to support production.
- Communicate, professionally and respectfully, with internal and external customers regarding issues such as order status, estimates/quotations, order changes and order confirmations.
- Monitor and manage customer inventory levels.
- Investigate and resolve order discrepancies, customer quality complaints, overdue accounts receivable, and aged inventory.
Establish strong relationships and communicate daily with representatives from operations, shipping, and maintenance to stay abreast of plant activities that could impact customer order fulfillment.
Demonstrate a thorough understanding of plant specific manufacturing capabilities.
Coordinate with representatives from the design, sales, pricing, and operations department to manage the implementation of new customer items.
Demonstrates a solid understanding of the business objectives, goals and values of International Paper.
Make daily decisions that maximize customer satisfaction and plant capacity balancing.
Solve problems with technical and business acumen, poise, and a sense of urgency.
Build strong relationships with customer contacts to establish and maintain International Paper’s competitive advantage of providing customers with world-class customer experience.
Establish, manage, and enforce correct order unitization.
Demonstrate a solid understanding of International Paper’s pricing models including variable contributions levels.
Demonstrate the ability to coordinate warehoused items using basic manufacturing skills such as replenishment ordering and FIFO (first in – first out).
Routinely assess and report possible obsolescence concerns of aged inventory.
Participate in the plant’s NPI (non-price improvement) initiatives especially in the areas of aged inventory, trailer utilization, and operational efficiencies.
Provide data reporting of orders, sales, and inventory to plant management, sales teams, and customers, as requested.
Create and manage customer-specific reporting requirements such as daily status updates, order prioritization, MSF delivery, OTD (on-time delivery), and warehoused inventory status.
Coordinate the efforts of internal and external vendors to ensure the correct tooling, artwork, and CADs (computer-aided design) are approved by the customer and provided to the manufacturing team.
Consistently demonstrate exceptional administrative, organizational and communication skills.
Observe and report on plant management and sales team’s noteworthy customer concerns or trends.
Participate in production meetings to ensure that orders are tracked from receipt of roll-stock to final delivery to ensure all production steps and shipping plans satisfy commitment made to customer.
Research and resolve customer order discrepancies to include customer credits or debits, quality concerns, make-up orders, and returned/reworked items.
Ensure customer price lists are accurate and updated when required.
Research and address discrepancies on weekly Accounts Receivable Reporting to ensure correct pricing and timely payments maintained.
Work independently with minimal oversight.
Provide forecasts for plant management and sales teams based on customer input and/or historical trends.
Provide quality assurance checks on technical specifications used for quoting new business.
Communicates customer expectations and requests to scheduling, manufacturing, and shipping departments.

The Skills You Will Bring:

3 years of customer service experience highly preferred, with a high school diploma/GED or an undergraduate degree.
Ability to perform basic math functions such as working with fractions and percentages, manipulating and recording figures to provide accurate quantities, estimates and quotations.
High level of proficiency in Microsoft Office products, specifically Excel and Word
Outstanding communication skills, written and verbal.
Customer Focus
Decision-Making
Attention to detail
Integrity and Trust
Perseverance
Composure
Team Orientated
Relationship building
Multi-tasking
Ability to work under pressure
Flexible
Quick thinker / Learner
Exceptional problem solver
Good listener

Apply Now

Refine Your Search

customer account representative jobs in springboro oh

Customer Account Coordinator

Foreman

Business Dev Rep with Label Industry Experience

Quality Manager

Territory Sales Consultant-Dayton, OH

Sales Representative - Uncapped Commission

Territory Sales Consultant-Dayton, OH

Bi-Lingual Customer Success Liaison

Wireless Sales Representative

Director of Quality

Business Development Representative – Multi-Family | Feazel |

Installation Support Technician

Field Marketing Manager

Sales and Operations Management Trainee

Outside Sales Representative - Cincinnati, OH

Contracts Manager

Cabinet Sales Representative - Builder and Contractor Accounts

Account Executive

Utilities Field Services Technician

Equipment Repair Technician I

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