Top 42 Customer care manager Jobs in Springdale, Ar

Retail Client Service Manager
Advantage Solutions —Rogers, AR
- $58,400 - $73,000 a year
- Full-time
- Merchandising
- Mid-level
- Office
10d
Client Services Rep
Trane Technologies —Springdale, AR
- $68,938.33 - $90,000.00 a year
- Extended hours
- Clean driving record
- Microsoft Excel
- Writing skills
- Paid holidays
- Health insurance
Customer Operations Manager
Frida —Bentonville, AR
- Remote
- 5 years
- ERP systems
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
11d
Customer Experience Account Manager
J.B. Hunt —Lowell, AR
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
11d
CUSTOMER RELATIONS MANAGER
Crain Automotive —Fayetteville, AR
- Dealership
- Mid-level
- Conflict management
Quick Apply
3d
Omni Customer Activation Associate Manager, Walmart
Reckitt —Bentonville, AR
- $105,000 - $157,000 a year
- Mid-level
- 3 years
- Analysis skills
- Paid parental leave
- Disability insurance
Customer Service Manager - State Farm Agent Team Member
Phillip Pool - State Farm Agent —Fayetteville, AR
- $75,000 - $100,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Profit sharing
- Health insurance
Quick Apply
MGR, LAND CUSTOMER OPERATIONS - Logistics Rogers
USA TRUCK LOGISTICS LLC —Rogers, AR
- Mid-level
- Bachelor's degree
- Team management
Customer Insights Manager, Walmart and Sam’s Club
The Wine Group —Bentonville, AR
- $116,900 - $155,000 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
Manager, Customer Operations (Walmart)
Kinder's —Bentonville, AR
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- 401(k)
Quick Apply
2d
Customer Supply Chain Sr. Manager
The Clorox Company —Bentonville, AR
- $106,700 - $252,200 a year
- Full-time
- Hybrid work
- Analysis skills
- Senior level
- Business
- Health insurance
- Adoption assistance
Manager, Customer Operations (Sam's Club)
Kinder's —Bentonville, AR
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- 401(k)
Quick Apply
2d
Client Success Manager
Acres —Fayetteville, AR
- Full-time
- Office
- Continuous improvement
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Associate Client Manager - Retail
NielsenIQ —Bentonville, AR
- $69,800 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Sr. Customer Development Manager
Mars —Bentonville, AR
- Full-time
- 5 years
- Merchandising
- Office
Senior Manager Customer Planning
Bimbo Bakeries USA —Bentonville, AR
- $100,200 - $140,300 a year
- Finance
- Analysis skills
- Bachelor's degree
- Paid time off
- 401(k) matching
2d
Customer Development Manager - Winco - Prepared Foods/Deli
Tyson Foods —Springdale, AR
- $114,000 - $192,000 a year
- Overtime
- Background check
- 5 years
- Computer literacy
12d
Senior Client Operations Manager
Acosta —Rogers, AR
- $61,500 - $75,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick Apply
Automotive Customer Relations Manager
McLarty Daniel Chrysler Dodge Jeep RAM Bentonville —Bentonville, AR
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CLIENT SERVICE ASSOCIATE
Signature Bank of Arkansas —Fayetteville, AR
- Extended hours
- Research
- Office
- Databases

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customer care manager jobs near springdale, ar

Retail Client Service Manager

Advantage Solutions -
Rogers, AR

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Job Details

Full-time
$58,400 - $73,000 a year
10 days ago

Qualifications

Staff supervision
Strategic goal setting
Sales analytics & reporting tools
Team leadership
Coaching
Performance Reporting
Mentoring
Computer skills
Project leadership
Retail management
Management experience within retail industry
Data analysis software

Full Job Description

Summary

Retail Client Services Manager

Retail Client Services Manager will work to maintain and improve client specific retail conditions and serve as a key point of communication between retail teams, headquarters teams, and client partners. This role supports the retail organization through training and execution guidance to achieve client objectives. Scope and focus may vary based on assignment, including number of clients supported, level of client engagement, and complexity of data driven decision making.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

Ensure retail execution compliance across distribution, pricing, planogram integrity, display performance, promotional activation, and point of sale placement
Identify and resolve in store compliance issues and escalate barriers with clear and actionable recommendations
Analyze performance data and reporting to identify trends, risks, and opportunities and translate insights into executional recommendations
Communicate execution progress, insights, opportunities, and promotional activities to headquarters, clients, and field leadership
Manage client engagement by overseeing account performance, budgets, and investment strategies while aligning retail and sales priorities to drive growth

Qualifications

Education Requirements: Associate degree
Experience Requirements: 2–4 years experience in relevant field or a Bachelor degree in Business, Analytics, or Math. (Retail management, client services, or consumer packaged goods experience preferred)
Travel requirement: No travel requirements

Supervisor Responsibility

Direct Reports: This position does not have supervisory responsibilities for direct reports
Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

Ability to lead, coach, and support field teams
Ability to develop and execute strategic plans to drive business growth
Strong prioritization and organizational skills
Strong project management and problem solving skills
Ability to interpret data and translate insights into actionable recommendations
Advanced proficiency in data analysis and reporting tools
Strong communication and interpersonal skills
Ability to manage multiple priorities in a fast paced environment

Job Will Remain Open Until Filled

Responsibilities

Responsibilities

Ensure retail execution compliance across distribution, pricing, planogram integrity, display performance, promotional activation, and point of sale placement
Identify and resolve in store compliance issues and escalate barriers with clear and actionable recommendations
Analyze performance data and reporting to identify trends, risks, and opportunities and translate insights into executional recommendations
Communicate execution progress, insights, opportunities, and promotional activities to headquarters, clients, and field leadership
Manage client engagement by overseeing account performance, budgets, and investment strategies while aligning retail and sales priorities to drive growth

Qualifications

Education Requirements: Associate degree
Experience Requirements: 2–4 years experience in relevant field (Retail management, client services, or consumer packaged goods experience preferred)
Travel requirement: No travel requirements

Supervisor Responsibility

Direct Reports: This position does not have supervisory responsibilities for direct reports
Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

Ability to lead, coach, and support field teams
Ability to develop and execute strategic plans to drive business growth
Strong prioritization and organizational skills
Strong project management and problem solving skills
Ability to interpret data and translate insights into actionable recommendations
Advanced proficiency in data analysis and reporting tools
Strong communication and interpersonal skills
Ability to manage multiple priorities in a fast paced environment

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

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Refine Your Search

customer care manager jobs in springdale, ar

Retail Client Service Manager

Client Services Rep

Customer Operations Manager

Customer Experience Account Manager

CUSTOMER RELATIONS MANAGER

Omni Customer Activation Associate Manager, Walmart

Customer Service Manager - State Farm Agent Team Member

MGR, LAND CUSTOMER OPERATIONS - Logistics Rogers

Customer Insights Manager, Walmart and Sam’s Club

Manager, Customer Operations (Walmart)

Customer Supply Chain Sr. Manager

Manager, Customer Operations (Sam's Club)

Client Success Manager

Associate Client Manager - Retail

Sr. Customer Development Manager

Senior Manager Customer Planning

Customer Development Manager - Winco - Prepared Foods/Deli

Senior Client Operations Manager

Automotive Customer Relations Manager

CLIENT SERVICE ASSOCIATE

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