Top 6 Customer support coordinator Jobs in Springdale, Ar

Customer Service Coordinator
Arconic —Springdale, AR
- Full-time
- Microsoft Excel
- Microsoft Outlook
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- Dental insurance
- Paid time off
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Client Account Coordinator
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Customer Service Coordinator

Arconic -
Springdale, AR

Apply Now

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Flexible schedule
Referral program

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Quality data entry

Full Job Description

Arconic is currently in search of Customer Service Coordinator to join our Kawneer team based in Springdale, AR .

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Job Summary:

Kawneer, a global leader in architectural aluminum systems and products, is looking for a Customer Service Coordinator to join our energetic and innovative team! As a Customer Service Coordinator (CSC), you’ll be at the heart of our operations, handling order processing, coordinating with various departments to resolve issues, and contribute to our reputation for excellence. Under the general direction of the CSC Supervisor, your primary responsibility will be to review, and enter, customer purchase orders by using proprietary software. Your role is key in building and maintaining strong relationships with our customers.

In this role, you will:

Order Processing and Order Management
Review customer orders and purchases
Coordinate order status – placing an order in Estimating, Order Entry, and Takeoff statuses
Send orders to manufacturing based on standard practices
Work with our ordering system and release orders to manufacturing
Adjusting prices based on established guidelines
Interact with customers and Sales Representatives
Work with customers on processing, scheduling, order changes, product issues, and customer claims.
Utilize, or develop, knowledge of product and price book
Interact and coordinate with internal resources on projects

Essential Skills:

Competent computer capabilities including data entry skills and adeptness in Microsoft Office (Excel, Access, Outlook).
Customer service skills including prompt response time and documentation
Excellent time management and organization with attention to detail
Ability to work in a team environment in a professional office setting
Exceptional communication skills (verbal and written) including ability to follow written and verbal instructions.
Self-starter that can multi-task, and excel, in a fast-paced environment with deadlines
Construction or architectural industry experience a plus

Also note:

0% travel requirement

You have: (required)

High School diploma or equivalent (G.E.D.) from an accredited institution
Minimum of 2 years work experience in a customer service role
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Exceptional Candidates also have: (preferred)

Associates degree from an accredited institution

Work Setting & Location:

This position will operate in person in a professional office environment in Springdale, AR .

Schedule:

Monday – Friday

Job Type:

Full-time, Non-Exempt

Benefits and Perks:

Comprehensive health, dental, and vision insurance
401(k) with company match
Generous paid time off and flexible work schedules
Referral Program
Employee Assistance Program
Opportunities for continuous learning and career advancement

Apply Now

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customer support coordinator jobs in springdale, ar

Customer Service Coordinator

Remote Experience and Scheduling Team Coordinator

Client Account Coordinator

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