Job description:
Brief description:
The Law Group of Northwest Arkansas PLLC (TLGNWA) is a women-owned small business recognized for breaking down boundaries in traditionally male-dominated legal practice areas. We care deeply about our clients and their businesses, and we respond to their needs in real-time. We pride ourselves on being different from other law firms; we call it practicing law the right way. TLGNWA lawyers are licensed in six states and practice in multiple areas of the law, including agricultural & food law, banking law, business law, criminal law, employment law, domestic and family law, and estate planning.
TLGNWA is seeking a Marketing and Administrative Support Intern (paid) develops TLGNWA’s marketing initiatives and creates related content while also providing general office support to our administrative team and attorneys as needed. Marketing duties may include, but are not limited to review of, proposals regarding, and reporting on overall firm marketing plans, developing a social media content calendar, creating marketing campaigns for specific practice areas, attorneys, or firm events, and creating all related content. Administrative duties may include but are not limited to providing general administrative support such as answering phones, running firm errands, restocking inventory, preparing and receiving mail, filing, scanning, making copies, and assisting with other document production or organization as needed.
TLGNWA offers competitive wages, schedules that work for both our employees and the firm, paid holidays, and a comfortable, collaborative culture that values diversity, rewards teamwork, and grows community.
Primary Role & Function
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the Marketing and Administrative Support Intern.
- Maintain strict confidentiality regarding all clients and client matters;
- Review current firm marketing initiatives and identify opportunities for improvement;
- Develop proposals for new marketing strategies that align with firm goals and practice area objectives;
- Present and justify marketing recommendations to firm leadership;
- Create and maintain a social media content calendar to ensure consistent messaging and brand alignment;
- Track and adjust calendar to optimize engagement and reach;
- Coordinate content scheduling with key firm events, attorney activities, and industry trends;
- Develop and execute targeted marketing campaigns for practice areas, attorneys, and firm-hosted events;
- Monitor and analyze campaign performance, providing data-driven insights for improvements
- Collaborate with attorneys and staff to align campaign messaging with client needs and firm priorities;
- Write, design, and produce content across multiple platforms (social media, website, email, print, etc.);
- Ensure all marketing materials reflect the firm’s brand identity, tone, and professional standards
- Manage the production of multimedia content (graphics, videos, presentations) as needed;
- Coordinate with external vendors and consultants when needed for specialized marketing projects;
- Monitor marketing metrics (engagement, reach, leads, conversions) to assess effectiveness of campaigns;
- Prepare regular reports on marketing performance for firm leadership and recommend adjustments based on data insights to continuously improve outcomes and grow social media presence;
- Assist with firm and client-related events, such as firm lunches, annual holiday parties, or client appreciation events;
- Provide general clerical support such as photocopying, faxing, emailing, and mailing as needed;
- Scan and file digitized client files;
- Provide backup and support for the Front Office Administrator as-needed, including but not limited to client and guest reception, answering phones, conducting initial intakes, meeting preparation;
- Provide support to firm partners and attorneys with document preparation, mail, and clerical support as requested; and
- Run firm errands as needed, including, but not limited to purchasing supplies, mailing items at the post office or overnight delivery service, shredding confidential documents, and delivering pleadings and filings to courthouses or clients (mileage paid for all firm-related errands).
Qualifications and requirements
- Ability to maintain client confidentiality in compliance with firm policies and privacy laws;
- Excellent written and verbal communication skills;
- Accuracy and high attention to detail;
- Ethical conduct;
- Customer service-oriented temperament;
- Problem assessment and problem solving;
- Information gathering and information monitoring;
- Flexible and adaptable:
- Collaborative and able to take direction;
- Serious attention to and ability to meet deadlines;
- Team player able to jump in and shift gears as needed;
- Skilled in interpreting data and metrics to evaluate campaign performance and guide decisions;
- Strong editing and storytelling skills for digital, print, and multimedia platforms;
- Technical capacity and data management with the Microsoft Office suite;
- Proficiency in creating visually appealing materials that reflect brand standards;
- Knowledge of best practices across platforms (LinkedIn, Instagram, Facebook, etc.);
- Comfortable adopting and leveraging new marketing and communication technologies;
- Innovative thinking to develop engaging campaigns and fresh content ideas;
- Bilingual (Spanish and English) preferred; and
- University of Arkansas enrollee or alumni (preferred).
Position Type/Expected Hours of Work: This is a part-time, hourly position with an expectation of 10-15 hours per work week.
Travel: This position requires occasional local travel and a valid driver’s license.
Physical Demand: This is largely a sedentary role; however, some movement within the firm, occasional errands, and filing is required. This would require the ability to lift files and boxes, open filing cabinets, sit for extended periods of time, and bend or stand as necessary.
EEO Statement: The Law Group of Northwest Arkansas PLLC is an Equal Opportunity Employer.
TLGNWA is committed to providing reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of the position. If you require an accommodation during the application process or while employed, please contact the Office Manager.
Work Location: In person
