Make a meaningful impact in the lives of cancer patients every day.
Our Surgical Oncology team is seeking a compassionate and highly organized Medical Assistant to support physicians and patients throughout their cancer care journey. In this fast-paced specialty environment, you will play a critical role in coordinating care, assisting with clinical procedures, and ensuring an exceptional patient experience. If you are dedicated to excellence, thrive in a collaborative setting, and are passionate about patient-centered care, we would love to hear from you.
Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.
As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.
Job Summary: Assist in the delivery of patient care and EMR utilization.
Job Duties / Responsibilities:
- Attend required meetings and participate in a constructive manner.
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Maintain patient confidentiality according to HIPAA rules and regulations.
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Assist the physician, physician nurse, APRN, and Lead MA during clinic as needed.
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Work with other physicians on non-clinic days as needed.
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Complies w/MIPS entry requirements.
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Print fee tickets for day of clinic.
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Set up exam rooms prior to clinic.
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Prepare patients for examination and/or procedures.
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Room patients and enter updates during clinic as needed.
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Stock exam and procedure rooms, and carts with necessary supplies, linens, and instruments
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Complete weekly inventory and submit order to designated employee.
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Complete data entry on non-clinic days as needed.
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Assist with checking patients in and out as needed.
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Prepares, sterilizes, and restocks instruments.
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Assist with faxing information as needed.
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Transfer bio-hazard waste to the 3rd floor on assigned day.
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Complete training on autoclave & clean on assigned day.
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Unpack and organize supplies on non-clinic days.
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Perform assigned logs in a consistent and timely manner.
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Must be proficient in basic computer skills and utilization of MS Office Suite
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Participate in professional development activities and maintain professional affiliation.
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Maintain patient confidentiality according to HIPAA rules and regulations.
If functioning as a Lead MA the following will also apply:
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Review all patient records and input information into preload notes for new patients prior to clinic.
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Must be able to act as a “scribe” as needed - only if hired as a scribe.
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Assist with Visit Note completion, including prepping notes for clinic.
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Enter provider orders into the EMR.
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Complete referrals to other providers.
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Assist with chart prep prior to each clinic, which includes obtaining lab results, scan reports, and other diagnostic testing.
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Assist w/incoming calls & Canopy tickets.
Required Skills/Abilities:
GENERAL EXPECTATIONS:
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Must be proficient in basic computer skills and utilization of MS Office Suite
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Participate in professional development activities and maintain professional affiliation.
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Establish and maintain effective working relationships with physicians, patients, medical staff, and the public.
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Ability to react calmly and effectively in emergency situations.
LANGUAGE SKILLS:
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals and technical journals.
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Ability to write reports and correspondence.
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Ability to effectively present information and respond to questions from patients, caregivers, physicians, and staff.
MATHEMATICAL SKILLS:
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Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
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REASONING ABILITY:
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Ability to problem solve and clarify necessary steps of logic and reasoning in a professional manner. Intellectual acuity is a necessary qualification.
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Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certifications/Licenses/Education/or Experience in a related field:
- Graduate from an accredited Medical Assistant Program
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Prefer credentialed Medical Assistant - Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
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BLS certification.
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Proficient in use of EMR (electronic medical record).
Physical Requirements:
- The physical demands described here are representative of those that must be met by a Rooming MA at Highlands Oncology. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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The role of a Rooming MA requires using the telephone, computer and other related instruments or devices while communicating with patients, caregivers, physicians, and staff.
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While performing the duties of a Rooming MA at Highlands Oncology, specific vision and hearing abilities required by this job include both vision and hearing acuity.
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Employee will sit for several hours each day but will also need mobility and ability to stand and walk for periods of time.
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Employee may need to lift up to 25 pounds on occasion. May require working under stressful conditions due to deadlines and time constraints.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
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Due to the nature of our business and the use of radiation and hazardous chemicals, it is imperative that all employees foster a culture and environment of safety.
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Safety Sensitive: In accordance with the Arkansas code this position is designated as a safety sensitive position wherein the employee performing the job duties under the influence may constitute a threat to health or safety.
Highlands Oncology offers a full suite of benefits that includes those listed below and MANY MORE...
- Certified a Great Place to Work!
