Top 154 Workforce management systems Jobs in Springdale, Ar

Workforce Operations Analyst (RTA)
Walmart —Bentonville, AR
- $26 - $51 an hour
- Computer science
- Computer Science
- High school
- Paid jury duty
- Disability insurance
Analyst Workforce Management Systems
Tyson Foods —Springdale, AR
- Full-time
- Background check
- Mid-level
- 3 years
- Dental insurance
- 401(k)
Electrician/PLC Technician - 1st Shift - Beverage Manufacturing
LASSONDE PAPPAS AND CO INC —Springdale, AR
- Full-time
- 5 years
- Mid-level
- Forklift
- Disability insurance
- Health insurance
Quick Apply
Director of Treasury Management Operations and Support
Chambers Bank —Arkansas
- Overtime
- Background check
- Computer literacy
- Writing skills
Quick Apply
Senior Superintendent
Nabholz Construction Services —Rogers, AR
- $125,000 - $160,000 a year
- Full-time
- Background check
- Civil engineering
- Construction site
- Wellness program
- Health savings account
Quick Apply
Manufacturing Manager
The Judge Group —Siloam Springs, AR
- $130,000 - $150,000 a year
- Full-time
- Engineering
- Finance
- Analysis skills
- Disability insurance
- Relocation assistance
Quick Apply
Onsite Recruiting Manager
Staffmark —Springdale, AR
- Microsoft Excel
- Mid-level
- Organizational skills
- Paid time off
- Opportunities for advancement
10d
Generalist/Manufacturing, Human Resources
LASSONDE PAPPAS AND CO INC —Springdale, AR
- Full-time
- Background check
- Mid-level
- Ability to climb stairs
- Disability insurance
- Health insurance
Quick Apply
Talent Acquisition/Business Operations Coordinator
Mosaic —Rogers, AR
- $41,800 - $52,000 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
HR Generalist I- 0121008
Washington County Arkansas —Fayetteville, AR
- $45,572.80 - $50,211.20 a year
- Full-time
- Pass drug screening
- Office
- Criminal background check
- Dental insurance
- Employee assistance program
13d
Director of Talent Development
Flintco, LLC. —Springdale, AR
- Pass drug screening
- Office
- Residential
Quick Apply
Human Resource Business Partner
Acosta —Rogers, AR
- $79,860 - $90,000 a year
- Full-time
- Master's degree
- High school diploma or GED
- Bachelor's degree
Quick Apply
Manager, Learning And Development
Walmart —Bentonville, AR
- $80,000 - $155,000 a year
- High school
- Office
- Master's degree
- Paid jury duty
- Disability insurance
8d
PARALEGAL SPECIALIST
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys —Fayetteville, AR
- $74,678 - $97,087 a year
- Part-time
- Background check
- Customer service
- Writing skills
- Paid holidays
- Life insurance
6d
Warehouse Supervisor - Night Shift
LASSONDE PAPPAS AND CO INC —Springdale, AR
- Full-time
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Executive Assistant
UHP (Unlock Human Potential) —Bentonville, AR
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior Director, Talent Partner - Fleet Development
Walmart —Bentonville, AR
- $130,000 - $260,000 a year
- High school
- 5 years
- Office
- Paid jury duty
- Disability insurance
2d
Director of Call Center
Summit Utilities Inc —Fayetteville, AR
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Presentation skills
- Health insurance
- Vision insurance
Quick Apply
2d
Senior Manager, Program Management
Walmart —Bentonville, AR
- $80,000 - $155,000 a year
- High school
- Office
- Analysis skills
- Paid jury duty
- Disability insurance
Senior SCRUM Master (RTE)
Wesco —Springdale, AR
- $93,937 - $126,815 a year
- Urgently hiring
- Microsoft Office
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance

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Workforce Operations Analyst (RTA)

Walmart -
Bentonville, AR

Apply Now

Job Details

$26 - $51 an hour

Benefits

Paid jury duty
Disability insurance
Health insurance
Dental insurance
401(k)
Military leave
Paid time off
Adoption assistance
Family leave
Parental leave
Vision insurance
Volunteer time off
Life insurance
Paid sick time

Qualifications

Performance dashboard reports
Data visualization software proficiency
Reporting and dashboarding tools
Business intelligence tools
Forecasting
Data analytics technologies

Full Job Description

Position Summary...

What you'll do...

Workforce Operations Analyst

Position Summary The Workforce Operations Analyst is responsible for supporting workforce management activities across Marketplace Operations, including scheduling, intraday management, queue health monitoring, staffing optimization, reporting, and workforce governance. This role serves as a key partner to Operations, Workforce Management, and Business Leaders by providing actionable workforce insights and ensuring staffing resources are aligned with business demand. The ideal candidate is analytical, operationally focused, comfortable working in a fast-paced environment, and capable of supporting both strategic workforce initiatives and day-to-day workforce execution.

Key Responsibilities: Workforce Operations

Monitor daily queue performance, backlog levels, service levels, and workforce utilization.
Identify workforce risks and recommend staffing adjustments to support business objectives.
Support workforce management activities across multiple business functions and operational teams.
Partner with Operations leaders to address emerging staffing and workload challenges.

Scheduling & Staffing

Create, maintain, and optimize employee schedules using workforce management tools.
Manage schedule changes, shift bids, PTO requests, overtime (OT), and voluntary time off (VTO).
Analyze staffing requirements and recommend schedule adjustments based on business demand.
Ensure schedule compliance with company policies and workforce guidelines.

Intraday Management

Monitor real-time performance and workforce adherence.
Recommend staffing movements to address service level, backlog, and workload fluctuations.
Coordinate workforce actions to support operational goals and queue health.
Escalate operational risks and staffing concerns as needed.

Reporting & Analytics

Develop and maintain workforce reports, dashboards, and performance metrics.
Analyze trends related to demand, backlog, staffing, productivity, and service performance.
Support daily, weekly, and monthly workforce reviews.
Provide data-driven recommendations to improve workforce effectiveness.

Workforce Governance

Support workforce management governance processes and operating rhythms.
Ensure workforce data accuracy across systems and reporting platforms.
Partner with Workforce Analytics and Technology teams to improve workforce visibility and automation.

Qualifications

Bachelor’s degree or equivalent experience.
2+ years of Workforce Management, Operations, Contact Center, Business Operations, or Workforce Planning experience.
Experience with workforce management tools such as NICE IEX, Alvaria (Aspect), Verint, or similar platforms.
Strong analytical and problem-solving skills.
Advanced Microsoft Excel skills.
Experience working with dashboards and reporting tools such as Tableau, Power BI, or similar platforms.
Ability to manage multiple priorities in a fast-paced operational environment.
Strong written and verbal communication skills.

Preferred Experience

Workforce scheduling and staffing optimization.
Intraday management or real-time operations.
Contact center, seller support, risk operations, compliance operations, or marketplace environments.
Workforce reporting and performance analysis.
Business process improvement and operational excellence initiatives.

Success Measures

Improved workforce visibility and reporting accuracy.
Effective management of staffing and scheduling activities.
Timely identification and mitigation of workforce risks.
Improved queue health, service performance, and workforce productivity.
Strong partnership with Operations and Workforce Management stakeholders.

About the Team The Marketplace Workforce Management (WFM) team is responsible for enabling operational success across Risk Operations (RSO), Seller Support Operations (SSO), and Business Process Outsourcing (BPO) partners. Our mission is to ensure the right resources are in the right place at the right time while providing leaders with actionable insights to make informed business decisions. We are transforming Workforce Management from a traditional scheduling function into a Workforce Operations organization focused on workforce visibility, capacity planning, queue health management, productivity optimization, and operational governance. The team partners closely with Operations, Analytics, Product, Technology, and Vendor Management organizations to deliver staffing solutions, workforce insights, and scalable operational processes that support thousands of associates and hundreds of business queues. As a Workforce Operations Analyst, you will play a critical role in monitoring business demand, optimizing workforce performance, identifying operational risks, and driving data-informed decisions that directly impact customer and seller experiences. This role offers exposure to workforce strategy, scheduling, intraday management, analytics, and workforce technology, making it an excellent opportunity for individuals looking to build a career in Workforce Management and Business Operations.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $26.00 - $51.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Associate’s degree in Analytics, Statistics, Computer Science, Mathematics, or related field OR 1 year’s experience in data analysis, statistics,
computer science, or related area.
1 year's experience analyzing and forecasting data and creating reports.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Contact Center, Customer Service, Microsoft Office

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Work Location: In person

Apply Now

Refine Your Search

workforce management systems jobs in springdale, ar

Workforce Operations Analyst (RTA)

Analyst Workforce Management Systems

Electrician/PLC Technician - 1st Shift - Beverage Manufacturing

Director of Treasury Management Operations and Support

Senior Superintendent

Manufacturing Manager

Onsite Recruiting Manager

Generalist/Manufacturing, Human Resources

Talent Acquisition/Business Operations Coordinator

HR Generalist I- 0121008

Director of Talent Development

Human Resource Business Partner

Manager, Learning And Development

PARALEGAL SPECIALIST

Warehouse Supervisor - Night Shift

Executive Assistant

Senior Director, Talent Partner - Fleet Development

Director of Call Center

Senior Manager, Program Management

Senior SCRUM Master (RTE)

I want to receive the latest job alert for workforce management systems in springdale, ar

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