Join our privately owned oncology clinic as an Imaging Support Assistant and become an essential part of a compassionate team dedicated to providing exceptional cancer care. In this rewarding role, you'll help ensure a seamless patient experience by supporting imaging services, coordinating workflows, and contributing to the high-quality care our patients deserve. If you are detail-oriented, thrive in a collaborative healthcare environment, and want to make a positive impact in the lives of others, we'd love to hear from you.
Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.
As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.
Job Summary: The Imaging Support Assistant (ISA) is responsible for assisting the patient preparation for all imaging studies across imaging modalities.
This role functions under the direct supervision of an Imaging Technologist or Imaging Nurse and requires strong communication skills, knowledge of imaging procedures, and awareness of departmental scheduling to ensure safe, timely, and efficient patient care.
Job Duties / Responsibilities:
- Supports imaging workflows by ensuring required screening forms are reviewed and signed, procedures are clearly explained to patients, and appropriate pre-procedure preparations- such as blood sugar checks – are completed.
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Screening duties will be required for PET, SPECT, CT and MRI
- Assist in XRAY as needed for patient care
- Assist in preparing patients for imaging procedures for all imaging modalities.
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Explain imaging procedures and preparation requirements to patients clearly and professionally.
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Perform pre-procedure tasks, including starting IV with checkoff and blood sugar checks if required.
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Support technologists and nurses during patient flow and imaging preparation.
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Maintain high awareness of departmental schedules to support timely examinations.
- Ensure patient comfort, safety, and confidentiality at all times.
- Communicate effectively with technologists, nurses, physicians, and other departments.
- Work in all areas of the Imaging Department, Including MRI.
- Prepare scan rooms and tables for patients, assist on and off table
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Help with next day paperwork and board for preparations for next day schedules
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Help clean rooms and stock IV carts
- Assist patients to bathroom or other areas of the clinic as needed
- Role Development & Expectations:
- Progress toward competency for all locations and all modalities
- Participate in department meetings and all training to continue to develop understanding of Imaging
- Complete training to know how to call for rapid response
Required Skills/Abilities:
- Ability to work in all areas of the imaging department, including MRI
- Excellent verbal and written communication skills
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Strong time management skills with the ability to multitask in a fast-paced environment
- Strong interpersonal and critical thinking skills.
- Ability to work independently as well as collaboratively with multidisciplinary teams
- Self-motivated and flexible, with the ability to adapt to changing schedules.
- Willingness and ability to work at any assigned location as needed.
Certifications/Licenses/Education/or Experience in a related field:
- High School Diploma or equivalent.
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Preferred: Minimum of 1 year of experience in a hospital or clinic setting
- Port and IV training
- Training on loading contrast for CT / access and deaccess for IV contrast
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Training under RSO and MRSO for undersetting of Radiation and MRI system
Physical Requirements:
- Standing and Walking: Must be able to stand and walk for extended periods throughout the shift.
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Lifting and moving patients: Ability to lift, move, and assist patients onto and off the CT table, often requiring more than 50 pounds.
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Pushing and Pulling: Must be able to push and maneuver heavy imaging equipment and patient transport devices.
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Fine Motor Skills: Requires good hand-eye coordination to operate controls, ingest contrast agents, and handle small objects.
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Repetitive Motions: Frequent use of hand and fingers for operating machinery and adjusting settings.
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Bending and Reaching: Must bend, stoop, twist, and reach to position patients and operate equipment.
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Standing Radiation Exposure: Although shielded, technologists must work near radiation-producing equipment and follow strict safety protocols.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
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Due to the nature of our business and the use of radiation and hazardous chemicals, it is imperative that all employees foster a culture and environment of safety.
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Safety Sensitive: In accordance with the Arkansas code, this position is designated as a safety sensitive position wherein the employee performing the job duties under the influence may constitute a threat to health or safety.
Highlands Oncology offers a full suite of benefits that includes those pictured below and MANY MORE...
- Certified a Great Place to Work!
