Top 2 Entertainment and recreation managers, except gambling Jobs in Springfield, Ma

General Manager – Sports & Recreation Facility
Pickleball X —Holyoke, MA
- From $55,000 a year
- Weekends as needed
- Mid-level
- 3 years
- 21 years or older
- Paid time off
- Employee discount
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General Manager – Sports & Recreation Facility
Pickleball X —Holyoke, MA
Recruit, train, coach, and develop team members. You will play a key role in creating a welcoming, high-energy environment that keeps members engaged and…
From $55,000 a year
Quick Apply
Coordinator for Intramural Sports
University of Massachusetts Amherst —Amherst, MA
Under general direction of Assistant Director of Intramural Sports, the Coordinator for Intramural Sports position plans and supervises intramural sport…

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General Manager – Sports & Recreation Facility

Pickleball X -
Holyoke, MA

Quick Apply

Job Details

Full-time
From $55,000 a year

Benefits

Paid time off
Employee discount
Opportunities for advancement

Qualifications

Financial operations
Community partnership development
Customer communication
Customer relationship building
Customer retention
Team leadership
Coaching
Staff scheduling
In-person customer service
Team scheduling
Managing hospitality teams
Mid-level
Improving operational efficiency
Brand representation
3 years
Fitness sales
Team development
Hiring
Sales growth strategy
Hospitality industry experience
Special events experience
Customer engagement
Recruiting
Organizational skills
Leading team collaboration initiatives
Direct sales
Fitness customer service
Financial performance measurement
Events management
Community relationship building

Full Job Description

Join One of the Fastest-Growing Sports Brands in the Country

We are seeking a driven, energetic, and hands-on General Manager to lead the daily operations of our premier indoor pickleball facility in Waukegan, IL. This is an exciting opportunity for a strong leader who thrives in hospitality, fitness, recreation, or operations management and is passionate about building an outstanding member and guest experience.

As General Manager, you will oversee all aspects of club operations including team leadership, membership growth, customer experience, events, programming, and facility performance. You will play a key role in creating a welcoming, high-energy environment that keeps members engaged and excited to return.

This role is ideal for someone who enjoys leading teams, building community relationships, driving business results, and being part of a rapidly growing organization.

What You’ll Do

Lead and oversee all day-to-day club operations
Recruit, train, coach, and develop team members
Create an exceptional member and guest experience
Drive membership sales, retention, and community engagement
Manage scheduling, staffing, and operational efficiency
Ensure cleanliness, safety, and overall facility standards
Plan and support leagues, tournaments, clinics, and special events
Monitor financial performance and help achieve club goals
Build relationships within the local community and represent the brand professionally
Maintain a positive, team-oriented culture throughout the facility

What We’re Looking For

3+ years of leadership or management experience
Background in hospitality, fitness, recreation, retail, entertainment, or operations management preferred
Strong leadership, communication, and organizational skills
Ability to thrive in a fast-paced, customer-focused environment
Experience managing teams and motivating employees
Sales and membership growth mindset
Passion for creating positive customer experiences
Weekend and evening availability as needed
Pickleball knowledge or experience is a plus, but not required

Why Join Us?

Opportunity to lead a growing and exciting sports facility
Fast-paced, energetic, and community-driven environment
Ability to make a direct impact on club growth and culture
Career advancement opportunities within a growing organization
Competitive salary plus bonus potential
Fun and engaging atmosphere centered around the fastest-growing sport in America

Pay: From $55,000.00 per year

Benefits:

Employee discount
Paid time off

Application Question(s):

The position requires the candidates to be at least 21 years of age. Are you at least 21 ?
How many years of experience do you have managing racquet sports operations, preferably Pickleball? Please explain your background, facility type, experience managing multiple locations, team management experience, and operational responsibilities.

Ability to Commute:

Holyoke, MA 01040 (Required)

Work Location: In person

Quick Apply

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entertainment and recreation managers, except gambling jobs in springfield, ma

General Manager – Sports & Recreation Facility

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