The Account Manager, Healthcare Janitorial Services is responsible for overseeing all janitorial and facility operations within a healthcare environment. This role manages day-to-day operations, staffing, client relationships, and compliance while ensuring high standards of cleanliness, safety, and efficiency. The position also serves as the primary liaison between ABM and the client, supporting production needs, managing special projects, and driving continuous improvement in service delivery. The Account Manager is responsible for a whole portfolio of business including 3 supervisors and 40-50 employees.
Compensation: $110,000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Operations Management
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Oversee daily cleaning operations across floors, offices, restrooms, breakrooms, etc.
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Ensure all services meet contract specifications and client expectations
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Develop and manage cleaning schedules
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Conduct routine inspections, audits, and quality checks to maintain service standards
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Support production needs and respond to operational issues in real time
Client & Stakeholder Management
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Serve as the primary point of contact for client leadership and facility teams
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Conduct regular meetings to review performance, resolve concerns, and identify improvements
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Maintain strong client satisfaction and retention through responsive service
Staff Supervision & HR Management
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Recruit, onboard, train, and supervise janitorial supervisors and cleaning staff
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Monitor performance, provide coaching, and conduct corrective actions or recognition as needed
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Manage staffing levels to meet operational and production demands
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Handle employee relations, payroll processing (EPAY), timesheets, and HR-related issues
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Conduct quarterly performance reviews
Safety & Compliance
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Ensure adherence to OSHA regulations, site safety protocols, and company policies
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Conduct safety training, toolbox talks, and site inspections
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Monitor proper handling and storage of chemicals, equipment, and consumables
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Maintain documentation for inspections, incidents, and compliance requirements
Inventory, Budget & Financial Oversight
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Manage inventory of cleaning supplies, chemicals, and equipment
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Control labor and operational costs while maintaining service quality
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Track usage and order supplies as needed
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Assist with budgeting, forecasting, and cost reporting
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Support sales growth and account expansion opportunities
Reporting & Administrative Duties
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Prepare reports on KPIs, inspections, staffing, and operational performance
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Maintain accurate records for attendance, training, and service delivery
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Reconcile payroll exceptions and ensure timely submissions
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High school diploma or GED required; associate’s or bachelor’s degree preferred
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2-5 years of experience in healthcare janitorial management, facilities services, or industrial/warehouse cleaning
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Strong leadership, organizational, and problem-solving skills
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Knowledge of cleaning procedures, equipment, and safety regulations
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Proficiency in Microsoft Office and workforce management systems
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Ability to work flexible hours, including nights and weekends
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
