Top 176 Customer service supervisor Jobs in Springfield, Il

Asset Protection Supervisor - Springfield, IL
Meijer —Springfield, IL
- $22.50 - $34.40 an hour
- Full-time
- Microsoft Excel
- Management
- Mid-level
- Store discount
- Paid parental leave
County Market Customer Service Manager
County Market —Springfield, IL
- $850 - $1,200 a week
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Online Order Filling Team Supervisor
Walmart —Springfield, IL
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
6d
Customer Service Manager - State Farm Agent Team Member
Derek Hensley - State Farm Agent —Springfield, IL
- $46,000 - $65,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Paid time off
- 401(k) matching
Quick Apply
Service Manager
Agilent Technologies Inc —Springfield, IL
- $147,675 - $246,125 a year
- Full-time
- Sales
- Supervising experience
- Travel
- Work from home
4d
Operations Supervisor
JCPenney —Springfield, IL
- $22.00 - $27.50 an hour
- Merchandising
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Account Manager, Healthcare Janitorial Services
ABM Industries —Springfield, IL
- $110,000 a year
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
2d
Clinical Lead Supervisor (BCBA) - Mt. Greenwood (Chicago, IL) - $10,000 Sign-On Bonus
The Place for Children with Autism —Illinois
- $90,000 - $102,000 a year
- Hybrid work
- Mid-level
- 3 years
- Clinic
- Continuing education credits
- Mileage reimbursement
Quick Apply
Customer Service Representative (CSR)/Teller - Yucan Drive
Alliance Community Bank —Springfield, IL
- $15 - $18 an hour
- Full-time
- Microsoft Outlook
- Office
- Criminal background check
- Profit sharing
- Health savings account
Quick Apply
Program Supervisor
Lutheran Child and Family Services of Illinois —Springfield, IL
- $69,472 - $74,476 a year
- Weekends as needed
- Mid-level
- Office
- Master's degree
Quick Apply
Public Works Supervisor
Village of Jerome —Jerome, IL
- $30 an hour
- Full-time
- Background check
- Mid-level
- CDL
- Paid holidays
- Health insurance
Quick Apply
9d
Manager Anesthesia Support Services
UChicago Medicine —Illinois
- Email
- Nursing
- Bachelor's degree
- Operating room
Customer Service Representative
Springfield Plastics Inc —Auburn, IL
- $18 - $25 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Springfield, IL
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
5d
Front Desk Supervisor
Comfort Suites Springfield —Springfield, IL
- $18 - $20 an hour
- Part-time
- Word processing
- Mid-level
- Windows
Quick Apply
Store Team Lead
Academy Sports —Springfield, IL
- $20 - $26 an hour
- Part-time
- Sales
- Inventory management
- Merchandising
Customer Service Rep
Steve Clark Agency/American Family Insurance —Springfield, IL
- $18 - $30 an hour
- Full-time
- Office
- High school diploma or GED
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Medical Office Reception or Call Center (4960/4961)
SIU Medicine —Springfield, IL
- $15.00 - $18.15 an hour
- Day shift
- Surgery
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
CALL CENTER LICENSURE SPECIALIST
Illinois State Board of Education —Springfield, IL
- $48,268 - $75,865 a year
- Call employer
- Spanish
- Computer literacy
- Research
Call Center Advocate
Dick Van Dyke Appliance World —Springfield, IL
- $18 - $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
5d

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Asset Protection Supervisor - Springfield, IL

Meijer -
Springfield, IL

Apply Now

Job Details

Full-time
$22.50 - $34.40 an hour

Benefits

Store discount
Paid parental leave
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Childcare

Qualifications

High school diploma or GED

Full Job Description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Grab the Good Stuff:

Weekly pay
Team member discount
401(k) with company contributions
Paid parental leave
Paid education assistance
Development programs for advancement and career growth
Medical/dental/vision
And more!

Please review the job profile below and apply today!

Do you have a passion to protect the health and safety of customers and employees? Then consider joining Meijer as an Asset Protection Team Leader at our Springfield, IL Store location!

In this role, you will collaborate with the Market Asset Protection Manager and Store Leadership to support a culture of shrink prevention through operational excellence, theft controls and people development, along with a culture of safety with 200% accountability. Oversee and ensure the effectiveness of Asset Protection shrink prevention initiatives, company directives and safety efforts to maintain an open environment of integrity and excellence.

Current/Past experience in Asset Protection or Loss Prevention a plus.

We provide a variety of benefits that contribute to a positive work-life balance:

Weekly Pay
Medical/Dental/Vision/401K (Leaders Only: effective on hire date)
3 Weeks of Paid Time Offer (Leaders Only: effective on hire date)
Tuition Free and Reimbursement Education Assistance (available on hire date)
Career Growth
Paid Parental Leave
Team Member Discount
....and Much More

What You'll be Doing:

Manages leadership of the Asset Protection team including hiring, performance reviews, providing timely feedback, scheduling within budget standards and overall performance as it aligns to company programs and initiatives.
Manages and participates in investigations of internal/external losses and criminal acts and ensures store wide execution of deterrence methods, including merchandise protection, by teaching, training and providing consistent follow up to store leadership.
Serves as a permanent member of the store’s Safety Committee team and promotes the 200% safety accountability expectation.
Conducts safety auditing to identify any unsafe conditions and behavior, then determine and implement strategies to remedy any concerns.
Ensures physical security of assigned unit, e.g. AP technology, fire protection system and associated alarms are operational, key control is properly maintained, doors are locked when designated by policy and staff is appropriately trained.
Develops and implements strategies related to store’s shrink plans and ensures that Asset Protection goals are accomplished.
Maintains professional company standards within the Asset Protection office as it serves for a point of contact with outside/third party authorities.
Reviews financial reports and area specific processes to determine root cause analysis of issues identified and partners with store leadership to assist with resolutions.
Conducts pre and post inventory assessments and analysis.
Attend, participate and present at store meetings, new team member orientation and department specific meetings with Asset Protection related topics.
This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring With You (Qualifications):

High School Diploma required.
Bachelor’s degree or equivalent work experience preferred.
1 - 2 years of retail experience.
1 - 2 years of investigative experience preferred.
1 - 2 years of supervisory experience preferred.
Ability to think strategically and make discretionary recommendations and decisions.
Ability to proficiently delegate tasks to ensure completion at multiple units.
Ability to prioritize time to achieve the greatest positive impact to the organization.
Utilizes effective leadership skills to remotely lead asset protection teams even while not on the premises.
Proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint).
Ability to analyze financial reporting tools including Shrink, P/L statements, Risk Assessments and Exception reports.
Strong investigative skills/techniques.
Skilled in interviewing and interrogations tactics (Wicklander preferred).
Understanding of the criminal and civil justice system (e.g. local, state, federal, and regulatory, etc.).
Understanding of Organized Retail Crime.
Understanding of retail operations (e.g. cash office, receiving, pharmacy operations) and product protection strategies.

We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

The pay range for this position is listed below.

$22.50 - $34.40

This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Your specific pay rate within this range will be based on your experience, qualifications, and skills compared to the internal team you’ll be joining.

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development

Apply Now

Refine Your Search

customer service supervisor jobs in springfield, il

Asset Protection Supervisor - Springfield, IL

County Market Customer Service Manager

Online Order Filling Team Supervisor

Customer Service Manager - State Farm Agent Team Member

Service Manager

Operations Supervisor

Account Manager, Healthcare Janitorial Services

Clinical Lead Supervisor (BCBA) - Mt. Greenwood (Chicago, IL) - $10,000 Sign-On Bonus

Customer Service Representative (CSR)/Teller - Yucan Drive

Program Supervisor

Public Works Supervisor

Manager Anesthesia Support Services

Customer Service Representative

Spanish Bilingual Remote Customer Service Representative

Front Desk Supervisor

Store Team Lead

Customer Service Rep

Medical Office Reception or Call Center (4960/4961)

CALL CENTER LICENSURE SPECIALIST

Call Center Advocate

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