Top 4 Hotel front desk manager Jobs in Springfield, Il

Front Desk Supervisor
Comfort Suites Springfield —Springfield, IL
- $18 - $20 an hour
- Part-time
- Word processing
- Mid-level
- Windows
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Hotel Front Desk Attendant
Country Inn & Suites Springfield —Springfield, IL
- $15 an hour
- Part-time
- Background check
- Computer literacy
- Basic math
- 401(k)
- Flexible schedule
Front Desk Agent
Hilton Garden Inn Springfield —Springfield, IL
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
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General Manager
Hilton Garden Inn Springfield —Springfield, IL
- $70,000 - $85,000 a year
- Full-time
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
6d

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Hotel Front Desk Attendant
Country Inn & Suites Springfield —Springfield, IL
Greet guests and provide friendly, professional service at the front desk. Answer phones and assist guests following brand standards. Vacation pay + 401(k).
$15 an hour

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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Hotel Front Desk
Sonesta —Columbus, OH
Valid driver’s license required. Register guests, issue room keys, and provide information on hotel services and room location. Paid Vacation and Sick Days.

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hotel front desk manager jobs near springfield, il

Front Desk Supervisor

Comfort Suites Springfield
Springfield, IL

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Job Details

Part-time
$18 - $20 an hour

Qualifications

Customer communication
Staff supervision
Word processing
Spreadsheets
Managing hospitality teams
Windows
High school diploma or GED
Front desk
Productivity software
Hotel and accommodations guest complaints handling
General management

Full Job Description

Job Summary:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $18-$20/hr

Key Responsibilities:

Led and trained front desk staff, and managed shift schedules.
Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
Handle confidential guest information with integrity.
Resolve guest complaints and requests in a friendly, professional manner.
Ensure the lobby and common areas are clean and welcoming.
Manage cash drawer contents and transactions during shifts.
Coordinate with Housekeeping/Maintenance to ensure room readiness.
Process payments (cash, debit, credit) and check-outs, resolving any charges.
Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
Supervise staff performance and complete performance reviews.
Assist guests with directions and information about the property and local areas.
Perform administrative duties such as filing and updating records.
Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
Complete other duties as assigned.

Requirements:

Minimum 2 years of hospitality experience.
Minimum 2 years of front desk experience.
At least 1 year of supervisory experience, preferably in hospitality.
Proficiency in Windows OS and company-approved spreadsheets and word processing.
Strong verbal and written communication skills.
Ability to handle guest complaints and resolve issues promptly.
Ability to manage time effectively in high-pressure situations.
High school diploma or equivalent.

Physical Demands:

Regularly required to walk, stand, and use hands to reach.
Frequently required to stoop, kneel, crouch, or crawl.
Must be able to lift and move up to 50 pounds occasionally.

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hotel front desk manager jobs in springfield, il

Front Desk Supervisor

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Front Desk Agent

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