Top 1 Hotel operations manager Jobs in Springfield, Il

Hotel Operations Manager
Candlewood Suites Springfield —Springfield, IL
- $45,000 - $52,000 a year
- Overnight shift
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
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9h

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Hotel Operations Manager
Candlewood Suites Springfield —Springfield, IL
Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory…
$45,000 - $52,000 a year
Quick Apply
9h

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Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
6d
Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply

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Hotel Operations Manager

Candlewood Suites Springfield -
Springfield, IL

Quick Apply

Job Details

Full-time
$45,000 - $52,000 a year
9 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Employee discount

Qualifications

Managing hospitality teams
Supervising experience
Bachelor's degree
Continuous improvement
Hospitality Management
Business Administration
Marketing operations

Full Job Description

What's the job?

As Operations Manager, you’ll keep our hotel running smoothly, make sure everything is working well and all our guests are safe and comfortable. You’ll maximize financial returns, driving development of people, creating and maintaining a memorable guest experience, executing brand standards, and building awareness of hotel and brand in the local community. You may act as the General Manager in his/her absence.

Financial

· Help the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel. Provide regular direction and manage hotel operations for all departments

· Monitor and report variances against budget and control labour costs and other expenses

· Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty

· Foster positive owner relationships if applicable and assist in providing ongoing information and status reports

Responsible Business

· Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts

· Comply with federal, state and local laws regarding health, safety and alcohol services

· Maintain a focus and commitment to operating a “green” hotel

· Perform other duties as assigned. May also serve as manager on duty

Guest Experience

· Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner

· Review guest feedback and implement strategies for continuous improvement

· Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups and other key guests

· Lead marketing efforts to up sell guests on hotel services, offerings, and amenities

What we need from you

· Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration

· 3 years’ guest service/hotel experience with at least two years in a supervisory capacity, or an equivalent combination of education and experience.

· Previous extended stay experience or experience in a hotel of similar size and complexity preferred.

· Must speak fluent English.

· Other languages preferred.

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Ability to Commute:

Springfield, IL 62703 (Required)

Ability to Relocate:

Springfield, IL 62703: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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hotel operations manager jobs in springfield, il

Hotel Operations Manager

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