Sutton's has been a cornerstone in the home improvement industry in Springfield, Illinois, for 77 years. Our commitment to excellence and innovation has made us a trusted name in the community. As we continue to grow, we're searching for a "Sales Rockstar" to join our team. This isn't just another sales job; it's an opportunity to become a trusted advisor to our customers, guiding them through the selection and installation process of roofing, siding, replacement windows, and doors with confidence and expertise.
Who We're Looking For:
We're in search of a motivated and driven individual who:
- Sets high performance standards and is driven by success.
- Is a continuous learner, always seeking to enhance their skills and knowledge.
- Demonstrates accountability to both the team and themselves, with a meticulous eye for detail.
- Recognizes their capabilities and potential, consistently performing at the top level.
Baseline Requirements:
- A clean background check to ensure the safety and trustworthiness for our customers.
- A valid driver's license for customer visits and site assessments.
- A high school diploma or equivalent; further education or certifications in related fields are a plus.
- A professional appearance, reflecting the quality and integrity of the Sutton's brand.
- Outstanding presentation skills, capable of engaging and persuading a diverse customer base.
- A minimum of three years of experience in home improvement sales, demonstrating a proven track record of success.
Job Responsibilities:
- Customer Consultation: Act as a trusted advisor to customers, providing in-depth knowledge on roofing, siding, windows, doors and more. Help customers make informed decisions based on their needs and preferences.
- Sales Strategy: Develop and implement effective sales strategies to achieve and exceed sales targets.
- Product Knowledge: Maintain up-to-date knowledge of industry trends, products, and installation processes to offer the best solutions to customers.
- Collaboration: Work closely with the installation and service teams to ensure a seamless customer experience from sale to project completion.
- Follow-Up: Conduct follow-up with customers to ensure satisfaction with their purchases and to foster long-term relationships.
- Market Awareness: Keep abreast of market trends and competitor activities to identify new sales opportunities.
What Sutton's Offers:
- A competitive compensation package.
- Opportunities for professional growth and development within the industry.
- A supportive team environment that values collaboration and innovation.
- A role within a reputable company known for its quality service and customer satisfaction.
- This is a commissioned role. Annual commissions range from $100,000 to $350,000 currently.
Join Our Team:
If you're a sales professional with a passion for the home improvement industry and a talent for influencing and guiding customers, we'd love to hear from you. Apply today to become part of the Sutton's family, where your efforts and achievements will be recognized and rewarded. Help us continue to provide exceptional service and solutions to the Springfield community.
To ensure success as a Home Improvement Sales Representative at our company, candidates must meet the following more specific requirements:
1. Healthy Attitude Towards Personal Finance: Candidates should demonstrate a responsible and proactive approach to managing personal finances, reflecting the ability to handle sales transactions and financial discussions with integrity.
2. Quick Adaptability to New Technology Systems: The ability to quickly learn and adapt to new technology systems is crucial. This includes CRM (Customer Relationship Management) systems, digital estimating software, and any other technology platforms relevant to sales and customer management.
3. Commitment to Sales Systems and Procedures: A strict adherence to our established sales systems and procedures is non-negotiable. Candidates must be willing to follow these guidelines consistently to ensure a uniform and high-quality customer experience.
4. Experience in Prospecting and Lead Generation: Proven experience in identifying potential clients, generating leads, and effectively converting those leads into sales opportunities is essential.
5. Familiarity with Job Profitability and Variance Reports: Understanding and interpreting job profitability and variance reports is key. This knowledge will assist in making informed sales decisions and in maintaining the financial health of projects.
6. Technical Proficiency: Proficiency with MS Office (Word, Excel, PowerPoint), Google Platform (Docs, Sheets, Slides), Digital Estimating Software, and a general comfort with technology are required. This skill set is critical for creating proposals, estimates, and presentations, as well as for communicating effectively with clients and the team.
7. Strong Communication Skills: Exceptional verbal and written communication skills are necessary for engaging with customers, understanding their needs, and presenting solutions in a clear and persuasive manner.
8. Sales Experience in Home Improvement Industry: While not explicitly stated, experience in the home improvement industry, particularly in sales roles focusing on roofing, siding, windows, and doors, is highly desirable. This background provides a solid foundation for understanding customer needs and offering the most appropriate solutions.
9. Valid Driver's License and Reliable Transportation: Given the need to visit clients and assess project sites, a valid driver's license and reliable transportation are essential.
10. Professional Appearance and Demeanor: As a representative of our company, maintaining a professional appearance and demeanor at all times is critical in fostering trust and credibility with clients.
Candidates who meet these requirements and are looking for an opportunity to thrive in a dynamic sales environment are encouraged to apply. This position offers the chance to be part of a respected home improvement firm committed to delivering quality and satisfaction to our clients.
