Top 7 Manager associate commercial lines Jobs in Springfield, Il

Account Manager Associate - Commercial Lines
Insurance Office of America, Inc. —Springfield, IL
- $55,000 - $65,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Word processing
- Paid holidays
- Health insurance
Quick Apply
14d
Senior Account Associate - Commercial Lines (Eastern / Central Time Zones)
IOA National, Inc. —Springfield, IL
- $50,000 - $56,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Research
- Paid holidays
- Health insurance
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Personal Lines Account Manager
Insurance Office of America, Inc. —Springfield, IL
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- High school diploma or GED
- Paid holidays
- Health insurance
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United Employment Associates, LLC —United States
- $65,000 - $300,000 a year
- Full-time
- Mid-level
- US work authorization
- Commercial
- Relocation assistance
- Health insurance
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Account Manager Associate - Commercial Lines

Insurance Office of America, Inc. -
Springfield, IL

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
14 days ago

Benefits

Paid holidays
Health insurance
401(k) matching

Qualifications

Customer communication
Experience at insurance agencies

Full Job Description

Job Description:

Title: Account Manager Associate - Commercial Lines

Work Mode: Fully remote for candidates able to work EST/CST schedule | Location/Supporting: Atlanta, GA office | Book Focus: General Book

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations

About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.

Key Responsibilities:

Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Task Processing: Process tasks accurately and within required timeframes.
Contract Review: Assist in reviewing contracts to ensure proper coverages are included.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.

Ideal Candidate Qualifications:

7+ years of customer service experience in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active licensing; professional designation preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)

What We Offer:

Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment

What to Expect (Application Process):

30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $55,000 to $65,000 per year, depending on experience, relevant skills, and geographic location

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick Apply

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manager associate commercial lines jobs in springfield, il

Account Manager Associate - Commercial Lines

Senior Account Associate - Commercial Lines (Eastern / Central Time Zones)

Personal Lines Account Manager

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