Top 51 Patient access occupations Jobs in Springfield, Il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- High school diploma or GED
Medical Office Reception or Call Center (4960/4961)
SIU Medicine —Springfield, IL
- $15.00 - $18.15 an hour
- Day shift
- Surgery
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Urgent Care
Pharma Support Services Specialist
Option Care Health —Springfield, IL
- $26.67 - $44.44 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Patient Access Specialist I
Memorial Health —Springfield, IL
- $16.00 - $23.64 an hour
- Part-time
- Hospital
- HIPAA
- High school diploma or GED
- Prescription drug insurance
21h
Patient Access Specialist - Urgent Care
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- Urgent Care
Patient Access Specialist - ASC
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Customer Service Representative
Springfield Clinic —Springfield, IL
- $18.22 - $26.42 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Travel
14d
OUTPATIENT MEDICAL IMAGING SCHEDULER I - OP SUPPORT
Memorial Health —Springfield, IL
- $16.50 - $24.82 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
Customer Service Scheduler
TeleMed2U —Springfield, IL
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
8d
Senior Specialist, Patient Access - Specialty Operations
Option Care Health —Springfield, IL
- $21.07 - $35.12 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Pharma Support Services Specialist
Option Care Enterprises, Inc. —Springfield, IL
- $26.67 - $44.44 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
7d
Patient Access Specialist - Urgent Care Plus (PRN)
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Urgent Care
Patient Services Specialist
Gailey Eye Clinic —Springfield, IL
- $17.00 - $19.74 an hour
- Full-time
- Word processing
- High school diploma or GED
- Analysis skills
Senior Specialist, Patient Access - Specialty Operations
Option Care Enterprises, Inc. —Springfield, IL
- $21.07 - $35.12 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Front Desk Receptionist
Familia Dental & Vivid Smiles —Springfield, IL
- 8 hour shift
- Dental office
- OSHA
- Computer literacy
- AD&D insurance
- Paid holidays
3d
New Patient Concierge (NPC)
AlignLife Chiropractic & Health Care Center —Springfield, IL
- $20 - $23 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Customer Service Rep
Lincare Inc. —Springfield, IL
- $15 - $20 an hour
- Remote
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Donor Scheduler
ImpactLife —Springfield, IL
- $15.25 an hour
- PRN
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
Medical Office Specialist (U) (4962)
SIU Medicine —Springfield, IL
- Day shift
- Computer Science
- Organizational skills
- Medical terminology
- Paid holidays
- Disability insurance
3d

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Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Springfield Clinic -
Springfield, IL

Apply Now

Job Details

Full-time
$16.86 - $23.60 an hour

Qualifications

High school diploma or GED
Typing

Full Job Description

Description

If you have strong customer service skills—both over and the phone and in-person—this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

Answer all incoming calls, identify the need of the caller and take messages as required.
Check patients in, verify and update their information and register new patients as needed.
Collect co-pay and/or payment at time of service as required.
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy.
Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization.
Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact.
Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required.
Compile office charts for appointments one day in advance.
Document patient requests to the office nurse through the Electronic Health Record (EHR).
Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group.
Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group.
Maintain a strong understanding of billing and insurance principles and practices.
Direct emergency calls to the office nurse or TeleNurse following established emergency procedures.
Adhere to patient service standards.
Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues.
Take responsibility for ongoing education and ensure adherence to established workflow processes.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.

Education/Experience

High School graduate or GED required.

Knowledge, Skills and Abilities

MUST possess excellent customer service skills.
Proficient and accurate typing skills required.
Strength in deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.

Working Environment

Office type environment requiring extended periods of sitting.

PHI/Privacy Level

HIPAA1

Apply Now

Refine Your Search

patient access occupations jobs in springfield, il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Medical Office Reception or Call Center (4960/4961)

Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)

Pharma Support Services Specialist

Patient Access Specialist I

Patient Access Specialist - Urgent Care

Patient Access Specialist - ASC

Customer Service Representative

OUTPATIENT MEDICAL IMAGING SCHEDULER I - OP SUPPORT

Customer Service Scheduler

Senior Specialist, Patient Access - Specialty Operations

Pharma Support Services Specialist

Patient Access Specialist - Urgent Care Plus (PRN)

Patient Services Specialist

Senior Specialist, Patient Access - Specialty Operations

Front Desk Receptionist

New Patient Concierge (NPC)

Customer Service Rep

Donor Scheduler

Medical Office Specialist (U) (4962)

I want to receive the latest job alert for patient access occupations in springfield, il

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