Top 7 Public assistance specialists Jobs in Springfield, Il

Occupancy Specialist
The Springfield Housing Authority —Springfield, IL
- $31,317.00 - $46,975.50 a year
- Full-time
- Mid-level
- Office
- Driver's License
Quick Apply
DOC Sourcing Specialist (Emergencies and Small Purchases)
State of Illinois —Springfield, IL
- $6,135 - $9,187 a month
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Paid parental leave
- Paid holidays
2d
Workforce & Financial Empowerment Caseworker
Springfield Urban League —Springfield, IL
- $50,000 - $52,000 a year
- Weekends as needed
- Office
- Driver's License
- Bachelor's degree
Quick Apply
Job Coach
Sparc —Springfield, IL
- $17.00 - $21.30 an hour
- Part-time
- 18 years or older
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Quick Apply
2d
Network Housing Developer - Springfield
Treatment Alternatives for Stronger Communities —Springfield, IL
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Reliable transportation
- 2 years
- Paid holidays
- Disability insurance
Quick Apply

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public assistance specialists jobs near springfield, il

Occupancy Specialist

The Springfield Housing Authority -
Springfield, IL

Quick Apply

Job Details

Full-time
$31,317.00 - $46,975.50 a year

Qualifications

Income verification
Visitor query response
Phone inquiries
Housing case management
Correspondence management
Email customer support
Intake
Professional ethics
Housing and Urban Development (HUD) regulations
Client inquiry handling
Client file management
Mid-level
Schedule management
Driver's License
Math
Client management
Housing services experience
Typing
Social service program compliance monitoring
Associate's degree
2 years
Physical document handling
Housing application processing
Tenants
File organization
Documentation reviews
Office record organization

Full Job Description

Position Summary: The incumbent is responsible for the intake and follow-up of Public Housing applications; caseload management and monitoring of Public Housing participants which includes, but is not limited to, conducting interim and annual re-certification of participants, making rent adjustments based on information received and verified, interacting with clients and landlords, planning, following-up on inquires, and processing case load management documentation and reports, calculating rent, filing, typing, and computer input.

ESSENTIAL FUNCTIONS:

1. Receives, processes and follows-up on public housing applications. Educates and informs applicants of program requirements and responsibilities.

2. Responds to visitor and public housing client inquiries, phone calls, correspondence, and e-mail in a timely and responsive manner. Responds in a timely manner to all allegations received such as drug-related criminal activity.

3. Meets with any clients that walk in on assigned walk in days and receives any interim changes they have to their section.

4. Updates computer records and public housing files accurately and timely with all rent changes, transfers, move-ins, move-outs, and other relevant public housing activity. Ensures all records are full and complete according to HUD regulations, policies, and procedures. Files all information into hard copy files maintained for clients and purges all older files in file cabinets, boxing them for storage.

5. Conducts and completes all interim and annual re-certification reviews; verifies family composition and income; obtains third party verifications; calculates rents and notifies tenant of rent changes; and maintains and balances public housing control register within applicable timeframes.

6. Completes the interim packets received on a monthly basis making sure that all information and certifying documentations are provided.

7. Prepares and sends annual review letters to tenants; track tenant annual review dates; and update files as necessary.

8. Schedules and notifies recertification/inspection appointments on Public Housing properties.

9. Schedules move-ins/outs and transfers; and completes all necessary paperwork to complete tenant files that move-in/out or transfer.

10. Processes all request for change of housing submitted by clients, performs calculations and adjustments of rent affordability and reasonableness on a monthly basis.

11. Sends out mandatory monthly mailings for appointments, notices on income developments, and additional mailings as necessary.

12. Submit weekly, monthly, quarterly, annually or other reports as required.

13. Attends staff meetings.

14. Ensures compliance with all applicable policies and procedures of the Springfield Housing Authority

15. Maintains regular and reliable attendance.

16. Contribute to team efforts by performing other duties and responsibilities as required or assigned.

EDUCATION AND EXPERIENCE:

Associate's Degree in social services; and two (2) years of experience in social or community services, case management, or related field; or any equivalent combination of training and work experience that provides the necessary knowledge, skills and abilities.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of U. S. Department of Housing and Urban Development Federal Regulations as they relate to Public Housing programs, policies, and procedures.

Ability to maintain a valid Illinois driver’s license and be an insurable SHA driver.

APPLICATIONS SHOULD BE FORWARDED TO:

Springfield Housing Authority

Department of Human Resources

200 N. 11th Street

Springfield, IL 62703

Via e-mail: [email protected] or fax: 217-753-4421

Pay and benefits information, and employment applications are available on the SHA Website:www.springfieldhousingauthority.org and by clicking on the link:

https://Secure.YourPayrollHR.com/ta/TPCA435.careers?ApplyToJob=704904961

Internal candidates should use their TruPay login, Our Company, Search For Jobs, View Selected Jobs, Apply For This Job

Posting Dates: 07/10/20267 - 07/20/2026

This position will remain open until filled

The Springfield Housing Authority is an Equal Opportunity Employer

Quick Apply

Refine Your Search

public assistance specialists jobs in springfield, il

Occupancy Specialist

DOC Sourcing Specialist (Emergencies and Small Purchases)

Workforce & Financial Empowerment Caseworker

Job Coach

Network Housing Developer - Springfield

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