Top 37 Receptionist Jobs in Springfield, Il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- High school diploma or GED
Patient Service Rep
HERITAGE OPERATIONS GROUP LLC —Springfield, IL
- $17 - $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Travel
- Wellness program
- Paid holidays
Quick Apply
12d
Front Desk Reception
Orthopaedic Center Of Illinois —Springfield, IL
- $15 - $20 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Medical Receptionist
Midwest Allergy Sinus Asthma, SC —Springfield, IL
- From $18 an hour
- Full-time
- Private practice
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
4d
Senior Office Assistant - Concordia Village - FT Days
EverTrue —Springfield, IL
- $18.05 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Paid jury duty
- Health insurance
Quick Apply
6d
Front Desk Coordinator/Reception Job
Vision Source —Springfield, IL
- Full-time
- Clinic
- Entry level
Receptionist
Illinois State Board of Education —Springfield, IL
- $3,302.08 - $64,941.00 a year
- Monday to Friday
- Microsoft Excel
- Office
- Administrative experience
Front Desk Agent
Comfort Suites Springfield —Springfield, IL
- $15 - $16 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Customer Service Representative
University of Illinois —Springfield, IL
- $40,462 - $44,265 a year
- Online Application
- Office
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Part-Time Mail Clerk
Heyl Royster —Springfield, IL
- $15.50 - $23.00 an hour
- Part-time
- High school diploma or GED
- Analysis skills
- Driver's License
- Paid holidays
Quick Apply
Optical Receptionist Job
Vision Source —Springfield, IL
- Full-time
- Entry level
Receptionist - State Farm Agent Team Member
Brady Schroeder - State Farm Agent —Springfield, IL
- $38,000 - $48,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Hotel Front Desk Attendant
Country Inn & Suites Springfield —Springfield, IL
- $15 an hour
- Part-time
- Background check
- Computer literacy
- Basic math
- 401(k)
- Flexible schedule
Receptionist - State Farm Agent Team Member
Trae Covington - State Farm Agent —Springfield, IL
- $40,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
- Paid time off
- 401(k) matching
Quick Apply
Church Office Administrator/Receptionist
Abundant Faith Christian Center —Springfield, IL
- $17 - $19 an hour
- Part-time
- Google Workspace
- Computer literacy
- Office
- Flexible schedule
Quick Apply
Front Desk Agent
Hilton Garden Inn Springfield —Springfield, IL
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Office Assistant, Adult Education & Literacy
Lincoln Land Community College —Springfield, IL
- $18 an hour
- Part-time
- Office
- High school diploma or GED
- Criminal background check
- Paid time off
Dental Front Desk Receptionist
Dr. Ethan Duewer, D.D.S. Cummins Dental Group —Springfield, IL
- Full-time
- Dental office
- Mid-level
- In-person
- 401(k)
- Paid time off
Quick Apply
6d
School Receptionist
The Menta Education Group —Taylorville, IL
- $28,000 - $45,000 a year
- Full-time
- School
- Entry level
- 403(b) matching
- Health insurance
Quick Apply
5d
Front Desk/Night Audit
Fairfield Inn & Suites —Springfield, IL
- $17 - $19 an hour
- Part-time
- Google Workspace
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
10d

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receptionist jobs near springfield, il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Springfield Clinic -
Springfield, IL

Apply Now

Job Details

Full-time
$16.86 - $23.60 an hour

Qualifications

High school diploma or GED
Typing

Full Job Description

Description

If you have strong customer service skills—both over and the phone and in-person—this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

Answer all incoming calls, identify the need of the caller and take messages as required.
Check patients in, verify and update their information and register new patients as needed.
Collect co-pay and/or payment at time of service as required.
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy.
Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization.
Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact.
Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required.
Compile office charts for appointments one day in advance.
Document patient requests to the office nurse through the Electronic Health Record (EHR).
Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group.
Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group.
Maintain a strong understanding of billing and insurance principles and practices.
Direct emergency calls to the office nurse or TeleNurse following established emergency procedures.
Adhere to patient service standards.
Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues.
Take responsibility for ongoing education and ensure adherence to established workflow processes.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.

Education/Experience

High School graduate or GED required.

Knowledge, Skills and Abilities

MUST possess excellent customer service skills.
Proficient and accurate typing skills required.
Strength in deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.

Working Environment

Office type environment requiring extended periods of sitting.

PHI/Privacy Level

HIPAA1

Apply Now

Refine Your Search

receptionist jobs in springfield, il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Patient Service Rep

Front Desk Reception

Medical Receptionist

Senior Office Assistant - Concordia Village - FT Days

Front Desk Coordinator/Reception Job

Receptionist

Front Desk Agent

Customer Service Representative

Part-Time Mail Clerk

Optical Receptionist Job

Receptionist - State Farm Agent Team Member

Hotel Front Desk Attendant

Receptionist - State Farm Agent Team Member

Church Office Administrator/Receptionist

Front Desk Agent

Office Assistant, Adult Education & Literacy

Dental Front Desk Receptionist

School Receptionist

Front Desk/Night Audit

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