Top 141 appointment coordinator Jobs in springfield, ma

Intake Coordinator
BEHAVIORAL HEALTH NETWORK INC —Springfield, MA
- $21.00 - $26.99 an hour
- Spanish
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
AWC Autism Support Staff Member
ServiceNet —Westfield, MA
- $18 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
Evaluation and Assessment Coordinator
Creative Interventions, LLC —Windsor, CT
- $20 - $25 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Dental Office Treatment plan coordinator
Dental Group —West Hartford, CT
- Email
- Dental office
- Inventory management
- 5 years
- Profit sharing
- Health savings account
Quick Apply
Team Lead Prescriber Administrative Assistant
Northeast Health Services —Springfield, MA
- $25 - $27 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Community Health Worker II
Baystate Health —Springfield, MA
- $19.29 - $34.33 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Writing skills
Centralized Scheduling Coordinator
Holyoke Medical Center —Holyoke, MA
- $19.05 - $26.52 an hour
- Full-time
- Hospital
- High school diploma or GED
- 1 year
- Free parking
- Disability insurance
Appointment Coordinator
Sarat Ford Lincoln —Agawam, MA
- $20 an hour
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
9d
Medical Customer Care Coordinator
Reliable Respiratory —South Windsor, CT
- $30 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Program Coordinator, Post Professional Occupational Therapy Doctorate/Assistant or Associate Professor of OT
Bay Path University —East Longmeadow, MA
- $84,000 - $100,000 a year
- Weekends as needed
- Remote
- HIPAA
- Residential
- University
Administrative Assistant
Generator Supercenter of Western Mass —West Springfield, MA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Clerk IV - Admissions
Holyoke Community College —Holyoke, MA
- $3,865.12 a month
- Weekends as needed
- Background check
- Spanish
- Google Workspace
3d
Employment Housing Coordinator
Mental Health Association - Western MA —West Springfield, MA
- $20 - $21 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Residential
- Disability insurance
- Health insurance
Quick Apply
Office Coordinator
Spinoso Real Estate Gro —Hadley, MA
- $55,000 - $67,000 a year
- Weekends as needed
- 5 years
- Word processing
- Computer literacy
Emergency Coordinator, Veterinary
Ethos Veterinary Health —West Springfield, MA
- $20 - $25 an hour
- 12 hour shift
- English
- Mid-level
- Fair chance
- Continuing education credits
- Health savings account
Quick Apply
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Northampton, MA
- $15.45 - $20.15 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Assessment Coordinator
Valley Springs Behavioral Health Hospital —Holyoke, MA
- Part-time
- High school diploma or GED
- Data entry
- Entry level
- Disability insurance
- Health insurance
Quick Apply
TA Coordinator for Springfield Area
Guardian Angel Senior Services —South Hadley, MA
- $27 - $30 an hour
- Part-time
- Clean driving record
- Driver's License
- Driving
Quick Apply
Bilingual Medical Asistant | TMS Technician | O.P. Clinic
Gandara Mental Health Center, Inc. —Springfield, MA
- $20 an hour
- Bilingual
- Residential
- High school diploma or GED
- Mileage reimbursement
- Paid holidays
Quick Apply
Part-Time Real Estate Administrative Assistant/Sales Coordinator
Cate Evans, Realtor —South Windsor, CT
- From $19 an hour
- Part-time
- Hybrid work
- Google Workspace
- Writing skills
- Mid-level
- Flexible schedule
Quick Apply

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Intake Coordinator

BEHAVIORAL HEALTH NETWORK INC -
Springfield, MA

Apply Now

Job Details

$21.00 - $26.99 an hour

Benefits

Health insurance
Tuition reimbursement
Paid time off
403(b)

Qualifications

Spanish
Customer communication
High school diploma or GED
Cultural competency
Working with individuals from diverse cultural backgrounds
Productivity software
Phone call management
Database software proficiency

Full Job Description

Behavioral Health Network (BHN), the largest provider of behavioral health services in Western Massachusetts, is seeking a skilled and compassionate Central Intake Coordinator to join our Medication Clinic Support Team. Recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts and certified as a Great Place to Work, BHN continues to expand access to high-quality, person-centered behavioral health care across the region.

What You’ll Do:

As a Central Intake Coordinator, you will be the first point of contact for individuals seeking behavioral health services. You’ll provide compassionate, professional support to individuals, families, and referral sources while helping connect them to the most appropriate BHN program or resource.

What We Offer:

Mission-Driven Work – Help individuals access critical behavioral health services at a pivotal moment in their lives.
Comprehensive Benefits – Competitive pay, generous PTO, 403(b) retirement plan, tuition reimbursement, and health coverage.
Professional Growth – Ongoing training and development in care coordination and behavioral health systems.
Collaborative Culture – Work alongside dedicated colleagues committed to high-quality care and inclusion.
Innovative Environment – Utilize advanced systems and workflows to enhance access to care.
Onsite work schedule

Key Responsibilities:

Engage individuals with professionalism and empathy to gather intake and medication-related information.
Verify insurance information accurately and ensure documentation is complete and compliant.
Schedule intake and medication appointments promptly and communicate expectations clearly.
Coordinate with referral sources and BHN program staff to ensure timely follow-up and seamless transitions.
Support triage, provide information and referrals, and identify when a case requires escalation.
Maintain accurate electronic records and documentation in BHN’s systems.
Assist callers in accessing the appropriate level of care and community resources.
Promote a positive, efficient, and person-centered intake experience.

What You'll Need:

High School Diploma or GED (required); Associate’s or Bachelor’s Degree in a related field (preferred).
Minimum of 2 years of relevant experience in healthcare, behavioral health, or a call center/intake setting.
Knowledge of mental health and substance use disorder treatment services.
Experience with insurance verification and Electronic Health Record (EHR) systems (preferred).
Strong verbal and written communication skills with a customer-service mindset.
Proficiency in computer systems, databases, and Microsoft Office applications.
Ability to manage high-volume calls, multitask, and problem-solve effectively.
Demonstrated cultural competence and comfort working with diverse populations.
Candidates must be able to speak Spanish language.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another.

How to Apply:

If you’re ready to make an impact by helping individuals access the care they need, we want to hear from you! Click “Apply for Job”.

Apply today at www.bhnworks.org (http://www.bhnworks.org)

Bilingual-$21.50

Experience

Preferred

Minimum of 2 years’ related experience. Call Center or Intake experience preferred. Experience verifying insurances preferred. Must have knowledge of mental illness and substance use disorders and treatment, including severely mentally ill. Excellent computer skills, including email and database systems. Electronic Health Record (EHR) experience helpful. Excellent verbal and written communication skills.

Education

Required

High School or better

Preferred

Associates or better
High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

appointment coordinator jobs in springfield, ma

Intake Coordinator

AWC Autism Support Staff Member

Evaluation and Assessment Coordinator

Dental Office Treatment plan coordinator

Team Lead Prescriber Administrative Assistant

Community Health Worker II

Centralized Scheduling Coordinator

Appointment Coordinator

Medical Customer Care Coordinator

Program Coordinator, Post Professional Occupational Therapy Doctorate/Assistant or Associate Professor of OT

Administrative Assistant

Clerk IV - Admissions

Employment Housing Coordinator

Office Coordinator

Emergency Coordinator, Veterinary

Patient Service/Front Desk Coordinator Part Time

Assessment Coordinator

TA Coordinator for Springfield Area

Bilingual Medical Asistant | TMS Technician | O.P. Clinic

Part-Time Real Estate Administrative Assistant/Sales Coordinator

I want to receive the latest job alert for appointment coordinator in springfield, ma

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