Top 79 Banking center Jobs in Springfield, Ma

MEMBER CONTACT CENTER REP
Freedom Credit Union —Springfield, MA
- $19.54 - $28.60 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
Call Center Agent
Westfield Bank —Westfield, MA
- $25.92 - $38.88 an hour
- Full-time
- Research
- High school diploma or GED
- Analysis skills
3d
Banking Center Specialist
Country Bank for Savings —Ludlow, MA
- $22 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- 401(k)
- Tuition reimbursement
Quick Apply
12d
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Hartford, CT
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Relationship Banker - Holyoke / Springfield Area
Bank of America —Springfield, MA
- $25.00 - $26.77 an hour
- Extended hours
- Office
- Finance
- High school diploma or GED
10d
Assistant Branch Manager
Beacon Bank —Agawam, MA
- $21.55 - $36.63 an hour
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Customer Support Specialist
Monson Savings Bank —Wilbraham, MA
- $18 - $22 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Universal Banker
M&T Bank —Agawam, MA
- $18.68 - $31.14 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
Business Banking Relationship Manager - Springfield, MA
M&T Bank —Springfield, MA
- $85,800 - $143,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
Comparion Apprenticeship
Liberty Mutual —Springfield, MA
- $24 an hour
- Business development
- Internship
- Communication skills
10d
Universal Banker
Beacon Bank —Ludlow, MA
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Contact Center - Member Service Specialist
UMassFive College Federal Credit Union —Hadley, MA
- $22.84 - $34.26 an hour
- Full-time
- Hybrid work
- Computer literacy
- Research
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Contact Center Representative
UMassFive College Federal Credit Union —Hadley, MA
- $20.50 - $30.76 an hour
- Full-time
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Children
- Profit sharing
- Disability insurance
Quick Apply
FVP - Cash Management Group
PeoplesBank —Holyoke, MA
- $175,000 - $200,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
Banker - High St. - Holyoke, MA
PeoplesBank —Holyoke, MA
- $22.00 - $22.75 an hour
- Extended hours
- Computer literacy
- Basic math
- Office
- On-the-job training
Financial Advisor - Hartford County, CT
Thrivent —Hartford, CT
- Up to $150,000 a year
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Integrated Participant Solutions Analyst
Ascension —Holyoke, MA
- Full-time
- Google Workspace
- Hospital
- Mid-level
- Disability insurance
- Health insurance
2d
Mortgage Loan Officer
PeoplesBank —Springfield, MA
- $95,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
AMP Financial Advisor Trainee - Springfield, MA
Raymond James Financial, Inc. —Springfield, MA
- $31,200 - $75,000 a year
- Full-time
- Writing skills
- 3 years
- Finance
- Paid holidays
- Health insurance
4d
Outpatient Registration Representative | Bloomfield | PRN
Radiology Partners —Bloomfield, CT
- $18 - $24 an hour
- Part-time
- Mid-level
- Outpatient experience
- Clinic
- Paid holidays
- Health insurance
Quick Apply

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banking center jobs near springfield, ma

MEMBER CONTACT CENTER REP

Freedom Credit Union -
Springfield, MA

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Job Details

Full-time
$19.54 - $28.60 an hour

Qualifications

High school diploma or GED
Computer skills

Full Job Description

Description:

Primary Summary:

Receives incoming calls and determines the products, services or resources that the caller requires (or could benefit from). Provides direct support services to members; or, connects them with the appropriate staff representative.

Essential Functions/Position Responsibilities:

Answer incoming calls, determines the needs of the caller and verify the caller’s identity, minimizing the caller’s time and effort in resolving their concern.
Identify products/services that might be beneficial to customers and provides information about their value and benefit.
Perform teller functions for members (i.e. transfer funds between accounts and/or loan, stop payments, close and reorder debit cards, provide balances and last five transactions, reissue and reset pin numbers, process loan or credit card payments, etc.) to assure member’s needs are addressed in a polite and friendly manner.
Cross-sell Virtual Branch and bill pay services and assist members in setting up Virtual Branch enrollment and understanding the e-statement process and mobile banking systems.
Regularly interfaces with other departments to research and resolve complex member issues and disputes in a timely and effective manner.
Performs member maintenance functions as time allows.
Assists with the monitoring and daily maintenance of the IBanking system, Mobile banking system and Remote Deposit Capture Services.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements:

Position Requirements:

Experience

Two years of similar or related experience, including time spent in preparatory positions.

Computer experience necessary with knowledge of credit union systems (insight, etc.).

Education/Certifications/Licenses

A high school degree or GED is required.

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside

and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

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Refine Your Search

banking center jobs in springfield, ma

MEMBER CONTACT CENTER REP

Call Center Agent

Banking Center Specialist

Virtual Personal Banker

Relationship Banker - Holyoke / Springfield Area

Assistant Branch Manager

Customer Support Specialist

Universal Banker

Business Banking Relationship Manager - Springfield, MA

Comparion Apprenticeship

Universal Banker

Contact Center - Member Service Specialist

Contact Center Representative

FVP - Cash Management Group

Banker - High St. - Holyoke, MA

Financial Advisor - Hartford County, CT

Integrated Participant Solutions Analyst

Mortgage Loan Officer

AMP Financial Advisor Trainee - Springfield, MA

Outpatient Registration Representative | Bloomfield | PRN

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