Top 679 Clinician Jobs in Springfield, Ma

Practice Manager, Central Intake Call Center
BEHAVIORAL HEALTH NETWORK INC —Springfield, MA
- $97,500 a year
- Hybrid work
- Word processing
- Mid-level
- Master's degree
Administrative Practice Manager
BEHAVIORAL HEALTH NETWORK INC —Springfield, MA
- $75,000 - $120,000 a year
- On call
- Hybrid work
- Word processing
- Adults
- HIPAA
Hybrid Behavioral Health (BH) Clinical Care Manager - Holyoke/Chicopee
CareSource —Chicopee, MA
- $80,000 - $120,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
11d
RN - Psych
Vibra Travels LLC —Holyoke, MA
- $2,494 a week
- Online Application
- Nursing
- Management
- Psychiatry
- Referral program
Quick Apply
Clinician - Masters
Center for Human Development —Springfield, MA
- $62,000 - $68,000 a year
- Full-time
- Mid-level
- Psychology
- Social Work
Quick Apply
Prescription Access Liaison
VytlOne —Holyoke, MA
- $23 - $27 an hour
- Full-time
- Hospital
- Customer service
- Ability to walk for extended periods
- AD&D insurance
- Disability insurance
Quick Apply
8d
School Based Outpatient Clinician (Fee for Service)
Cornerstone Counseling Center —Hartford, CT
- $40 an hour
- Part-time
- School experience
- Adults
- HIPAA
Quick Apply
Mental Health Therapist (Hybrid) – Associate & Fully Licensed Clinicians
Cornerstone Counseling Center —Hartford, CT
- $40 - $90 an hour
- Choose your own hours
- Hybrid work
- Bilingual
- Private practice
- LMFT
- Professional development assistance
- Opportunities for advancement
Quick Apply
Physical Therapist - $10,000 Sign On Bonus!
New England Orthopedic Surgeons —Ludlow, MA
- $75,000 - $110,000 a year
- 8 hour shift
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Free parking
- Continuing education credits
Quick Apply
In-Home Therapy (IHT) Clinician
Lorenzi Health LLC —Springfield, MA
- $63,000 a year
- Part-time
- Mid-level
- Master's degree
- Organizational skills
- Disability insurance
- Health insurance
Specialty Pharmacist - 2nd Shift (1:00PM to 9:30PM EST)
Shields Health Solutions —Springfield, MA
- $120,000 - $130,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
4d
Nurse Practitioner (PRN) - In-Home Health Assessments
Matrix Medical Network —Agawam, MA
- $90 - $115 a month
- PRN
- Hybrid work
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- 401(k)
Quick Apply
Pediatric Integrated Behavioral Health Clinician
Pediatric & Adolescent Medicine —Wilbraham, MA
- From $34.50 an hour
- Full-time
- Hybrid work
- Background check
- Private practice
- LMFT
- Health savings account
- Health insurance
Quick Apply
Licensed Therapist (LMHC, LICSW, PsyD, PhD)
Triad Psychotherapy PC —Massachusetts
- $80 - $150 an hour
- Part-time
- Remote
- Background check
- Spanish
- Adults
- Continuing education credits
- Health insurance
Quick Apply
10d
Licensed Clinical Psychologist - Massachusetts
Prosper Health —Massachusetts
- Up to $120,000 a year
- Part-time
- Remote
- Mid-level
- Doctor of Philosophy
- Psychology
- Paid training
- Continuing education credits
Quick Apply
ESP Clinical Supervisor, Florence
Clinical & Support Options Inc —Florence, MA
- $70,000 - $77,000 a year
- Full-time
- Bilingual
- LMFT
- 5 years
- Health insurance
- Dental insurance
Nurse Practitioner - Full Time - In-Home Health Assessments
Matrix Medical Network —Holyoke, MA
- $114,800 - $141,800 a year
- Full-time
- Hybrid work
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- Paid holidays
Quick Apply
ESP Clinical Supervisor, Northampton
Clinical & Support Options Inc —Northampton, MA
- $70,000 - $77,000 a year
- Full-time
- Bilingual
- LMFT
- 5 years
- Health insurance
- Dental insurance
Independently Licensed Mental Health Therapist (PTSD) - Massachusetts
Rebound —Massachusetts
- Weekends as needed
- Remote
- LMFT
- Mid-level
- Master's degree
- Paid parental leave
- Health insurance
Quick Apply
Nurse Practitioner (PRN) - In-Home Health Assessments
Matrix Medical Network —Northampton, MA
- $90 - $115 a month
- Weekends as needed
- Hybrid work
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- 401(k)
Quick Apply

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clinician jobs near springfield, ma

Practice Manager, Central Intake Call Center

BEHAVIORAL HEALTH NETWORK INC -
Springfield, MA

Apply Now

Job Details

$97,500 a year

Qualifications

Word processing
Master's degree
Supervising experience
Working with individuals with mental health conditions
Data collection
Experience working with individuals with substance use disorders

Full Job Description

Practice Manager, Central Intake Call Center

The Practice Manager is responsible for the day-to-day operational effectiveness, administrative oversight, and client experience across BHN’s CBHC and Behavioral Health Urgent Care: BHUC outpatient services. Working collaboratively with CBHC and BHUC leadership, the Practice Manager oversees operational performance, access, efficiency, and compliance with regulatory and contractual requirements across multiple sites. The Central Intake Practice Manager collaborates effectively with outpatient CBHC and BHUC clients while working closely with Access Intake, scheduling, administrative support, and crisis teams.

The Practice Manager ensures organizational initiatives are implemented with fidelity, identifies operational gaps, and leads workflow redesign, training, and change initiatives as needed. This position provides strength-based, systems-focused leadership that promotes consistency, accountability, and alignment with organizational goals and best practices.

What you will do:

Ensures customer service excellence in individuals served scheduling, Crisis, SUD, and Mental health call handling, and facilitates effective connections to care.
Collaborates with program management and intake supervisors to support efficient, timely, and high-quality BHN service delivery.
Improves access to care by efficiently routing individuals to available clinicians and reducing wait times.
Manages telephone and voicemail systems in a timely, professional, and welcoming manner.
Maintains knowledge of insurance carriers and oversees collection of copayments and self-pay processes.
Manages and maintains telephone and voicemail systems, in a timely and welcoming manner, addressing individual served concerns/complaints timely.
Reassigns and addresses phone tree needs during emergent situations, inclement weather, and site closures.
Assists with scheduling, reassigning clinicians, and addressing scheduling needs in collaboration with CBHC & BHUC staff.
Demonstrates knowledge and understanding of all workflows and processes of the division. Implements change when needed.
Monitors and evaluates key operational metrics to ensure alignment with organizational and divisional expectations, including access scheduling, call standards, KPI’s, and contractual requirements of CBHC & BHUC programs.
Monitors, audits and reviews incoming calls and monthly reports on a regular (weekly -monthly) basis to ensure quality screenings, appropriate call destination and customer service excellence from all staff.
Leverages performance data and KPIs to enhance access to care and enable staff to adjust practices based on client needs
Manages remote hybrid staff efficiently, ensuring productivity, accountability, and compliance with organizational standards.
Provides quality assurance oversight, ensures timely correction of staff errors, and addresses complaints efficiently, develops performance improvement plans when standards are not met.
Trains, coaches, and mentors staff on workflows, policies, corrective action plans (CAPs), performance improvement plans (PIPs), and documentation standards per BHN guidelines.
Works to improve individuals served satisfaction and experience.

What you will bring:

Master’s Degree in Human Services, Public Health, Business Administration, Organizational Psychology, or related field required.
Minimum 3 years’ call center or intake experience.
Minimum 2 years’ previous supervisory experience required.
Minimum 3 years’ experience in the mental health/substance use field.
Excellent verbal and written communication skills.
Experience and/or training (or willingness to learn) working with individuals with co-occurring mental health and Substance Use Disorders (SUD).
Must have broad knowledge of mental illness.
Must have familiarity with collecting and organizing data from various sources, internet, word processing and email systems.
Demonstrates willingness and ability to treat challenging and diverse populations.
Demonstrates cultural competence in dealing with individuals with a variety of different cultural backgrounds.

PAY RANGE: $75,000 - $97,500 per year

How do I apply?

If you are interested in this opportunity, please click “Apply for Job” below or visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!

BHN is committed to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

clinician jobs in springfield, ma

Practice Manager, Central Intake Call Center

Administrative Practice Manager

Hybrid Behavioral Health (BH) Clinical Care Manager - Holyoke/Chicopee

RN - Psych

Clinician - Masters

Prescription Access Liaison

School Based Outpatient Clinician (Fee for Service)

Mental Health Therapist (Hybrid) – Associate & Fully Licensed Clinicians

Physical Therapist - $10,000 Sign On Bonus!

In-Home Therapy (IHT) Clinician

Specialty Pharmacist - 2nd Shift (1:00PM to 9:30PM EST)

Nurse Practitioner (PRN) - In-Home Health Assessments

Pediatric Integrated Behavioral Health Clinician

Licensed Therapist (LMHC, LICSW, PsyD, PhD)

Licensed Clinical Psychologist - Massachusetts

ESP Clinical Supervisor, Florence

Nurse Practitioner - Full Time - In-Home Health Assessments

ESP Clinical Supervisor, Northampton

Independently Licensed Mental Health Therapist (PTSD) - Massachusetts

Nurse Practitioner (PRN) - In-Home Health Assessments

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