Top 81 Customer account coordinator Jobs in Springfield, Ma

Customer Account Coordinator
Parksite —East Windsor, CT
- $25 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Quick Apply
12d
Service Technician
United Site Services —Springfield, MA
- $18.56 - $25.06 an hour
- Full-time
- Mid-level
- CDL
- US work authorization
- Health savings account
- AD&D insurance
Urgent: Flatbed Driver (Full-time)
Southern Auto Auction —East Windsor, CT
- 8 hour shift
- Dealership
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
First Article Inspection -1st Shift
TTM Technologies —Stafford Springs, CT
- Overtime
- Customer service
- 5 years
- Mid-level
- Health savings account
- Paid holidays
Medical Assistant
Pioneer Health MSO LLC —Longmeadow, MA
- $20 - $25 an hour
- 8 hour shift
- Vital signs
- Bachelor of Science
- 1 year
- Travel reimbursement
- Profit sharing
Quick Apply
HVAC Service Coordinator / Dispatch
Confidential —East Hartford, CT
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Administrative experience
- US work authorization
- Health savings account
- Paid holidays
Quick Apply
3d
Customer Service & Billing Coordinator
Ultimate Staffing Services —Manchester, CT
- Up to $20 an hour
- Contract
- Research
- Mid-level
- Office
Quick Apply
11d
Facilities Compliance and Operations Coordinator
Trinity Health Of New England —Springfield, MA
- $24.85 - $39.75 an hour
- Full-time
- Hospital
- System design
- HIPAA
Customer Success Coordinator
Reliable Respiratory —South Windsor, CT
- $25 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
3d
Diagnostic Testing Scheduling Coordinator - Cardiology Practice
Pioneer Valley Cardiology Associates —Springfield, MA
- $19.50 - $23.00 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Paid training
Quick Apply
Office Coordinator
Spinoso Real Estate Gro —Hadley, MA
- $55,000 - $67,000 a year
- Weekends as needed
- 5 years
- Word processing
- Computer literacy
Administrative Assistant
Valley Springs Behavioral Health Hospital —Holyoke, MA
- $23.98 - $32.37 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
10d
Office Coordinator
Maxim Healthcare Services —Holyoke, MA
- $22 an hour
- Full-time
- HIPAA
- Office
- Administrative experience
- Profit sharing
- Commuter assistance
Quick Apply
Clerk IV (Main Office Coordinator)
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Laboratory
- Google Workspace
- Microsoft Access
Conferences and Events Coordinator
Springfield College —Springfield, MA
- $22 an hour
- Full-time
- Management
- Inventory management
- Mid-level
- Disability insurance
- Health insurance
Property Success Manager
Matter Health —Springfield, MA
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Customer Service & Sales Assistant/Coordinator
OriginLab Corporation —Northampton, MA
- Email
- Office
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Customer Service Advocate
Mazak Corporation —Windsor Locks, CT
- Office
- High school diploma or GED
- Communication skills
Quick Apply
Operations Coordinator
AmeriGas Propane, Inc. —Westfield, MA
- $22 an hour
- Pass drug screening
- Mid-level
- Office
- Health savings account
- Paid holidays
Customer Demand Analyst
Kinetic Engine Systems —Westfield, MA
- $72,000 - $92,000 a year
- Full-time
- Customer service
- ERP systems
- Ability to climb stairs
Quick Apply

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Customer Account Coordinator

Parksite -
East Windsor, CT

Quick Apply

Job Details

Full-time
$25 - $28 an hour
12 days ago

Benefits

Opportunities for advancement

Qualifications

Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Administrative experience
High school diploma or GED
Telephone systems
Office phone management
Office experience

Full Job Description

Customer Account Coordinator

Parksite, a 100% employee-owned company, is seeking an experienced Customer Account Coordinator. The Customer Account Coordinator plays a critical support-focused role by providing administrative, operational, and sales support to internal teams and external customers. This position helps ensure efficient sales processes, accurate data management, timely issue resolution, and seamless coordination across sales, customer service, operations, and logistics functions. The role is heavily centered on operational support, customer service, process accuracy, and cross-functional collaboration.

WHAT YOU'LL DO

Primary Responsibilities

Process customer orders & quotes and sales support requests accurately and promptly.
Assist with sample ordering and coordination of customer sample requests.
Prepare and ship product samples to customers and sales representatives.
Support assigned customer accounts with routine administrative tasks.
Assist with creating, updating, and distributing customer price pages and sales-related documents.
Update customer information, activities, and follow-up items within Salesforce and other company systems.
Retrieve, organize, and maintain proof-of-delivery (POD) and customer documentation.
Serve as backup support for customer claims, returns, and related documentation.
Coordinate information between sales, warehouse, and operations teams.
Respond to routine customer inquiries and direct more complex issues to the appropriate team member.
Answer and route incoming telephone calls professionally.
Maintain accurate electronic and physical records.
Support special projects and perform other duties as assigned.

KEY SKILLS & COMPETENCIES

Organization & Attention to Detail

Maintains accurate records and completes tasks with a high degree of accuracy.
Effectively manages multiple priorities and deadlines.
Follows established processes and procedures consistently.

Communication Skills

Professional verbal and written communication skills.
Comfortable interacting with customers, sales representatives, and internal teams.
Actively listens and seeks clarification when needed.

Customer Service Orientation

Demonstrates a positive, helpful, and professional approach.
Responds to customer requests in a timely and courteous manner.
Focuses on providing excellent customer service and support.

Technology & Data Entry

Basic proficiency with Microsoft Outlook, Word, and Excel.
Ability to learn and navigate CRM, ERP, and other business systems.
Strong data entry skills with attention to accuracy.

Problem-Solving & Initiative

Identifies issues and appropriately escalates concerns.
Demonstrates curiosity and willingness to learn.
Takes ownership of assigned responsibilities and follows through on commitments.

Teamwork & Collaboration

Works effectively with individuals across multiple departments.
Supports team goals and contributes to a positive work environment.
Adaptable to changing priorities and business needs.

Professionalism & Reliability

Demonstrates dependable attendance and accountability.
Maintains confidentiality of company and customer information.
Displays a positive attitude and commitment to professional growth.

WHAT YOU BRING

Required Qualifications

Education & Experience

High school diploma or equivalent required.

2+ years of experience in customer service, administrative support, sales support, or operations support roles.

Exposure to office-based business environments.

Skills & Abilities

Strong customer service skills with professional phone and email etiquette.
Strong attention to detail and commitment to data accuracy.
Excellent organizational and time-management skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Strong communication and problem-solving skills.
Self-starter with the ability to work independently and as part of a team.
Proficiency with Microsoft Office applications.

Preferred Qualifications

Experience supporting sales, customer service, or operations teams.
Experience using CRM systems such as Salesforce.
Experience with ERP systems, EDI order processing, customer claims, or returns.
Experience coordinating customer samples, pricing, or account documentation.

Physical Requirements

Ability to sit or stand for extended periods in an office environment.
Ability to lift and prepare small packages and product samples as needed.
Ability to operate standard office equipment.

Pre-Employment Requirements

Ability to pass pre-employment drug screen, and background check.
Authorization to work in the United States.

Work Environment

Office-based, team-oriented work setting.
Frequent interaction with customers and internal departments via phone, email, and business systems.
Fast-paced environment requiring strong attention to detail and organization.
Collaborative atmosphere with shared responsibilities and cross-functional support.
Regular use of computers, phones, and office systems.
Operations and service-oriented role with a strong emphasis on teamwork and reliability.

Career Growth Opportunities

Opportunity to advance into sales operations, account management, customer service leadership, inside sales, or business operations roles.
Develop specialized knowledge of products, systems, and customer processes.
Build a strong foundation for long-term career growth within the organization.
Gain exposure to major retail customers and large-scale operational processes.
Be part of a company that values internal development and long-term success.

Quick Apply

Refine Your Search

customer account coordinator jobs in springfield, ma

Customer Account Coordinator

Service Technician

Urgent: Flatbed Driver (Full-time)

First Article Inspection -1st Shift

Medical Assistant

HVAC Service Coordinator / Dispatch

Customer Service & Billing Coordinator

Facilities Compliance and Operations Coordinator

Customer Success Coordinator

Diagnostic Testing Scheduling Coordinator - Cardiology Practice

Office Coordinator

Administrative Assistant

Office Coordinator

Clerk IV (Main Office Coordinator)

Conferences and Events Coordinator

Property Success Manager

Customer Service & Sales Assistant/Coordinator

Customer Service Advocate

Operations Coordinator

Customer Demand Analyst

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