Top 667 Customer service/sales representative Jobs in Springfield, Ma

Customer Success Representative
Reliable Respiratory —South Windsor, CT
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
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5d
Benefits Specialist
Reliable Respiratory —Springfield, MA
- $25 an hour
- Full-time
- Hybrid work
- 18 years or older
- Computer literacy
- Mid-level
- Work from home
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14d
Remote Customer Service Representative (Connecticut Residents Only)
Expivia Interaction Marketing Group Inc. —Hartford, CT
- $18.00 - $19.50 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid training
- Paid holidays
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12d
Customer Service & Sales Support Representative
Parksite —South Windsor, CT
- $24 - $28 an hour
- Full-time
- Entry level
- Time management
- Disability insurance
- Health insurance
Quick Apply
3d
Service Technician
United Site Services —Springfield, MA
- $18.56 - $25.06 an hour
- 8 hour shift
- Mid-level
- CDL
- US work authorization
- Health savings account
- AD&D insurance
Diesel Technician - $2,000 Hiring Bonus
Ballard Truck Center —West Springfield, MA
- $30 - $35 an hour
- Urgently hiring
- Background check
- 18 years or older
- Dealership
- Paid holidays
- Health insurance
Quick Apply
10d
Entry Level Sales Representative
Power Home Remodeling —Hartford, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
14d
Sales - Entry Level
Trinity Solar —Palmer, MA
- $68,000 - $120,000 a year
- Bilingual
- 18 years or older
- Clean driving record
- Paid training
- Health insurance
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Sales Representative
Power Home Remodeling —Hartford, CT
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
14d
Construction Equipment Retail Sales Manager
ABLE TOOL & EQUIPMENT LLC —South Windsor, CT
- $70,000 - $90,000 a year
- Full-time
- Dealership
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Commercial Construction Account Manager
JP Carroll Roofing —Hartford, CT
- $80,000 - $200,000 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
Commercial Construction Account Manager
JP Carroll Roofing —Bloomfield, CT
- $80,000 - $200,000 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
Sales - Entry Level
Trinity Solar —Westfield, MA
- $68,000 - $120,000 a year
- Bilingual
- 18 years or older
- Clean driving record
- Paid training
- Health insurance
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Licensed Funeral Director-Outside Sales Advisor-**$2,500 Sign on BONUS**
Neptune Cremation Service —Hartford, CT
- $85,000 - $100,000 a year
- Full-time
- Sales
- Mid-level
- Driver's License
- COVID-19 protective measures
- Health savings account
Quick Apply
Sales Development Representative
Encompass I.T. —Manchester, CT
- $50,000 - $65,000 a year
- Full-time
- Background check
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Sales Representative – Biotech (Entry)
Immune Biopharma —Holyoke, MA
- $88,556 - $118,356 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Sales Consultants
Westshore Home —Hartford, CT
- $125,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Paid training
- Health savings account
Quick Apply
Entry Level Sales Representative
Home Genius Exteriors —Hartford, CT
- $50,000 - $90,000 a year
- 8 hour shift
- 18 years or older
- Driver's License
- In-person
- Disability insurance
- Health insurance
Quick Apply
4d
Solar Sales Representative
Earth Smart Solar —Hartford, CT
- $80,000 - $170,000 a year
- Full-time
- Customer service
- Mid-level
- Residential
Quick Apply
11d
Chevrolet & GMC Sales & Finance Manager
BALISE MOTOR SALES COMPANY —Springfield, MA
- $80,000 - $160,000 a year
- Hybrid work
- Dealership
- Mid-level
- Mentoring
- Disability insurance
- Dental insurance
Quick Apply

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Customer Success Representative

Reliable Respiratory -
South Windsor, CT

Quick Apply

Job Details

Full-time
$30 an hour
5 days ago

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of our office locations

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

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Refine Your Search

customer service/sales representative jobs in springfield, ma

Customer Success Representative

Benefits Specialist

Remote Customer Service Representative (Connecticut Residents Only)

Customer Service & Sales Support Representative

Service Technician

Diesel Technician - $2,000 Hiring Bonus

Entry Level Sales Representative

Sales - Entry Level

Sales Representative

Construction Equipment Retail Sales Manager

Commercial Construction Account Manager

Commercial Construction Account Manager

Sales - Entry Level

Licensed Funeral Director-Outside Sales Advisor-$2,500 Sign on BONUS

Sales Development Representative

Sales Representative – Biotech (Entry)

Sales Consultants

Entry Level Sales Representative

Solar Sales Representative

Chevrolet & GMC Sales & Finance Manager

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