Top 133 Hotel Jobs in Springfield, Ma

Front Desk Associate
Holiday Inn Express —Springfield, MA
- From $18 an hour
- 8 hour shift
- Background check
- Customer service
- Hotel
- Paid time off
- Employee discount
Quick Apply
Hotel Front Desk Attendant
Residence Inn West Springfield —West Springfield, MA
- $17 - $18 an hour
- Computer literacy
- Residential
- Hotel
11d
Hotel Housekeeper
RRI West —West Springfield, MA
- Up to $17 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Residence Inn West Springfield —West Springfield, MA
- $16.50 - $17.50 an hour
- Computer literacy
- Residential
- Hotel
Hotel Front Desk Agent
Log Cabin/Delaney Hospitality Group —Holyoke, MA
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid training
- Health insurance
Quick Apply
3d
Front Desk Agent
FALCON HOTEL CORP —Springfield, MA
- $16.50 an hour
- Weekends as needed
- Inventory management
- English
- Hotel
- Opportunities for advancement
Part time Laundry Attendant
FALCON HOTEL CORP —Springfield, MA
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
Security Officer - MGM Springfield
MGM Resorts —Springfield, MA
- From $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Free parking
- Health insurance
11d
Housekeeping Houseperson
FALCON HOTEL CORP —Springfield, MA
- Weekends as needed
- Hotel
- Organizational skills
- Communication skills
- Opportunities for advancement
Kitchen Worker - MGM Springfield
MGM Resorts —Springfield, MA
- From $18.05 an hour
- Part-time
- 1 year
- Entry level
- Resort
- Health insurance
- Dental insurance
7d
EVS Casino Porter - MGM Springfield
MGM Resorts —Springfield, MA
- From $19.05 an hour
- Weekends as needed
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
7d
Full time Room Attendant
FALCON HOTEL CORP —Springfield, MA
- $16 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Communication skills
Cage Cashier - MGM Springfield
MGM Resorts —Springfield, MA
- From $18.75 an hour
- Part-time
- Basic math
- High school diploma or GED
- 1 year
- Free parking
- Health insurance
12d
Utility Porter - MGM Springfield
MGM Resorts —Springfield, MA
- From $20.35 an hour
- Weekends as needed
- Office
- Entry level
- Resort
- Health insurance
- Dental insurance
14d
Houseperson
Homewood Suites Holyoke —Holyoke, MA
- $17.75 an hour
- Weekends as needed
- Maintenance
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Commonwealth Cocktail Server - MGM Springfield
MGM Resorts —Springfield, MA
- $9.50 an hour + tips
- Part-time
- Entry level
- Resort
- Free parking
- Health insurance
Cocktail Server - MGM Springfield
MGM Resorts —Springfield, MA
- $9.50 an hour + tips
- Overtime
- 21 years or older
- Entry level
- Free parking
- Health insurance
10d
Room Attendant (Part-Time)
Homewood Suites Holyoke —Holyoke, MA
- $17.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
K-9 Handler - MGM Springfield
MGM Resorts —Springfield, MA
- From $22 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
- Free parking
- Health insurance
Knox Model Cocktail Server - MGM Springfield
MGM Resorts —Springfield, MA
- $9.50 an hour + tips
- Part-time
- Serving
- Bar
- 21 years or older
- Free parking
- Health insurance
2d

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hotel jobs near springfield, ma

Front Desk Associate

Holiday Inn Express
Springfield, MA

Quick Apply

Job Details

Part-time | Full-time
From $18 an hour

Benefits

Paid time off
Employee discount

Qualifications

Computer operation
Customer communication
Customer service
Filing
Math
Attention to detail
Receptionist experience within hospitality industry
Cross-functional collaboration
Customer service problem-solving
Quality data entry
Customer data entry

Full Job Description

Jamsan Hotel Management is seeking a positive, service-oriented, energetic and self-motivated Front Desk Associate to join our fantastic front desk team at the Holiday Inn Express in Springfield-MA. The Front Desk Associate is responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. The Front Desk Associate makes the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area. The Front Desk Associate is also responsible for settling guest accounts upon check-out, resolving guest issues and completing special request.

Must have at least one year Hotel Front Desk experience.

Opera PMS experience is preferred.

They work closely with all hotel departments.* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)* Block rooms in the computer and follow through on designated requirements* Pre-register designated guests and prepare key packets* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)* Maintain confidentiality of all guests and hotel information* Employ attention to detail in order to ensure security of guest room access.* Maintain guest history files on all guests* Accommodate room changes expediently* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction* Issue safe deposit boxes to guests and ensure security of key* Monitor, send and distribute guest faxes* Generate, print and distribute daily and weekly reports* Resolve discrepancies on the room status report with Housekeeping* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, décor, appointments and locations, room rates, special packages and promotions.

Job Requirements:

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone* Ability to accurately and efficiently input information into computer systems* Ability to work cohesively with co-workers both within and outside of your department* Ability to compute accurate mathematical calculations* Ability to think clearly, quickly and make concise decisions* Ability to prioritize, organize and follow up* Ability to work well under pressure, dealing with many arrivals and departures within a short period of time* Previous customer service experience* Previous hotel front desk experience is required* Previous cashiering experience is preferred* Fluency in a foreign language is preferred* Previous guest relations training is preferred.

Benefits:

Employee discount

Paid time off (Full Time)

Schedule:

8 hour shift
Evening shift
Weekends needed

Pay: From $18.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in springfield, ma

Front Desk Associate

Hotel Front Desk Attendant

Hotel Housekeeper

Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Part time Laundry Attendant

Security Officer - MGM Springfield

Housekeeping Houseperson

Kitchen Worker - MGM Springfield

EVS Casino Porter - MGM Springfield

Full time Room Attendant

Cage Cashier - MGM Springfield

Utility Porter - MGM Springfield

Houseperson

Commonwealth Cocktail Server - MGM Springfield

Cocktail Server - MGM Springfield

Room Attendant (Part-Time)

K-9 Handler - MGM Springfield

Knox Model Cocktail Server - MGM Springfield

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