Top 133 Hotel Jobs in Springfield, Ma

Front Desk Associate
Holiday Inn Express —Springfield, MA
- From $18 an hour
- 8 hour shift
- Background check
- Customer service
- Hotel
- Paid time off
- Employee discount
Quick Apply
Hotel Front Desk Attendant
Residence Inn West Springfield —West Springfield, MA
- $17 - $18 an hour
- Computer literacy
- Residential
- Hotel
11d
Front Desk Agent
Residence Inn West Springfield —West Springfield, MA
- $16.50 - $17.50 an hour
- Computer literacy
- Residential
- Hotel
Hotel Front Desk Agent
Log Cabin/Delaney Hospitality Group —Holyoke, MA
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid training
- Health insurance
Quick Apply
3d
Front Desk Agent
FALCON HOTEL CORP —Springfield, MA
- $16.50 an hour
- Weekends as needed
- Inventory management
- English
- Hotel
- Opportunities for advancement
Part time Laundry Attendant
FALCON HOTEL CORP —Springfield, MA
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
Housekeeping Houseperson
FALCON HOTEL CORP —Springfield, MA
- Weekends as needed
- Hotel
- Organizational skills
- Communication skills
- Opportunities for advancement
Starbucks - Barista part time
COLUMBUS HOTEL MANAGEMEN LLC —Springfield, MA
- Part-time
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Room Attendant (Part-Time)
Homewood Suites Holyoke —Holyoke, MA
- $17.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Housekeeper
RRI West —West Springfield, MA
- Up to $17 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Houseperson
Homewood Suites Holyoke —Holyoke, MA
- $17.75 an hour
- Weekends as needed
- Maintenance
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Full time Room Attendant
FALCON HOTEL CORP —Springfield, MA
- $16 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Communication skills
Assistant General Manager
Pioneer Valley Hotel Group —Springfield, MA
- $62,500 - $69,000 a year
- Overnight shift
- Sales
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
5d
Banquet Set Up Houseperson - MGM Springfield
MGM Resorts —Springfield, MA
- From $21.62 an hour
- Part-time
- High school diploma or GED
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Security Officer - MGM Springfield
MGM Resorts —Springfield, MA
- From $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Free parking
- Health insurance
11d
EVS Casino Porter - MGM Springfield
MGM Resorts —Springfield, MA
- From $19.05 an hour
- Weekends as needed
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
7d
Guest Service Agent
Candlewood Suites —Windsor Locks, CT
- $18.00 - $18.25 an hour
- Part-time
- In-person
- Entry level
- Resort
- Paid time off
- Employee discount
Quick Apply
2d
Picks Server AM
FALCON HOTEL CORP —Springfield, MA
- Weekends as needed
- Hotel
- Organizational skills
- Ability to stand for extended periods
Hotel Front Desk Agent
Hampton Inn Windsor —Windsor, CT
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Guest Service Agent
Sheraton Hartford Hotel at Bradley Airport —Windsor Locks, CT
- Full-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
8d

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Front Desk Associate

Holiday Inn Express
Springfield, MA

Quick Apply

Job Details

Part-time | Full-time
From $18 an hour

Benefits

Paid time off
Employee discount

Qualifications

Computer operation
Customer communication
Customer service
Filing
Math
Attention to detail
Receptionist experience within hospitality industry
Cross-functional collaboration
Customer service problem-solving
Quality data entry
Customer data entry

Full Job Description

Jamsan Hotel Management is seeking a positive, service-oriented, energetic and self-motivated Front Desk Associate to join our fantastic front desk team at the Holiday Inn Express in Springfield-MA. The Front Desk Associate is responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. The Front Desk Associate makes the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area. The Front Desk Associate is also responsible for settling guest accounts upon check-out, resolving guest issues and completing special request.

Must have at least one year Hotel Front Desk experience.

Opera PMS experience is preferred.

They work closely with all hotel departments.* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)* Block rooms in the computer and follow through on designated requirements* Pre-register designated guests and prepare key packets* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)* Maintain confidentiality of all guests and hotel information* Employ attention to detail in order to ensure security of guest room access.* Maintain guest history files on all guests* Accommodate room changes expediently* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction* Issue safe deposit boxes to guests and ensure security of key* Monitor, send and distribute guest faxes* Generate, print and distribute daily and weekly reports* Resolve discrepancies on the room status report with Housekeeping* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, décor, appointments and locations, room rates, special packages and promotions.

Job Requirements:

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone* Ability to accurately and efficiently input information into computer systems* Ability to work cohesively with co-workers both within and outside of your department* Ability to compute accurate mathematical calculations* Ability to think clearly, quickly and make concise decisions* Ability to prioritize, organize and follow up* Ability to work well under pressure, dealing with many arrivals and departures within a short period of time* Previous customer service experience* Previous hotel front desk experience is required* Previous cashiering experience is preferred* Fluency in a foreign language is preferred* Previous guest relations training is preferred.

Benefits:

Employee discount

Paid time off (Full Time)

Schedule:

8 hour shift
Evening shift
Weekends needed

Pay: From $18.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in springfield, ma

Front Desk Associate

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Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

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Housekeeping Houseperson

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Room Attendant (Part-Time)

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Full time Room Attendant

Assistant General Manager

Banquet Set Up Houseperson - MGM Springfield

Security Officer - MGM Springfield

EVS Casino Porter - MGM Springfield

Guest Service Agent

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Hotel Front Desk Agent

Guest Service Agent

I want to receive the latest job alert for hotel in springfield, ma

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