Top 276 Member service representative Jobs in Springfield, Ma

Sales Support Specialist - Western Massachusetts- Springfield
Sunderstorm Inc —Springfield, MA
- $40,000 - $45,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- Word processing
- Paid holidays
- Health insurance
Quick Apply
MA Inside Sales Insurance Trainee - Personal Lines
AAA Northeast —Massachusetts
- $23.75 - $28.75 an hour
- Online Application
- Remote
- Sales
- Customer service
- Research
- Paid training
- Wellness program
5d
Entry Level Sales Representative
Renewal by Andersen | Esler Companies —Manchester, CT
- $25 - $35 an hour
- Urgently hiring
- No experience needed
- Office
- US work authorization
- Paid training
- Paid holidays
Licensed Funeral Director-Outside Sales Advisor-Up to $10,000 in incentives! + $2,500 Sign on!
Neptune Cremation Service —Hartford, CT
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Driving
- Health savings account
- Paid holidays
Quick Apply
4d
Retail Merchandising Field Specialist
Channel Partners —Windsor, CT
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Industrial Automation Specialist - Smart Components
REXEL —Holyoke, MA
- $70,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- 5 years
- Commuter assistance
- Health savings account
Quick Apply
Float Member Service Representative, Marlboro, MA and Nashua, NH Area, Full
First Technology Federal Credit Union —Massachusetts
- $21.50 an hour
- Email
- Bilingual
- Microsoft Word
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Area Merchandiser Lead
PRE-US —Springfield, MA
- $19.50 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
Sales Representative
Sleep Number —South Windsor, CT
- $17.75 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Disability insurance
- Health insurance
5d
Sales Representative (New York State & Connecticut)
Belmark inc —Hartford, CT
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
Retail Associate
Ross Stores —West Springfield, MA
- Merchandising
- Sanitation
- Ability to lift 25 pounds
Patient Service Representative
Dental Care Alliance —Springfield, MA
- $23 - $25 an hour
- Part-time
- Dental office
- Cleaning
- 1 year
- Dental insurance
- 401(k)
MEMBER CONTACT CENTER REP
Freedom Credit Union —Springfield, MA
- $19.54 - $28.60 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
Billing Clerk
National Ambulance —Springfield, MA
- Office
- High school diploma or GED
- Typing
Office Administrator
MP Systems —Enfield, CT
- Basic math
- ERP systems
- Office
- Paid holidays
- Health insurance
Quick Apply
Receptionist, 35hrs, Days M-F
MiraVista —Holyoke, MA
- $21 - $25 an hour
- Full-time
- Communication skills
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
Area Supervisor
Ross Stores —West Springfield, MA
- Weekends as needed
- Merchandising
- Sanitation
- English
Part-time Registered Client Service Associate - Springfield, MA
Raymond James Financial, Inc. —Springfield, MA
- Part-time
- High school
- Writing skills
- Research
- Paid holidays
- Health insurance
4d
JD Associate - Holyoke Mall, Holyoke, MA
Finish Line —Holyoke, MA
- $15 an hour
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- 401(k)
- Employee discount
Safety and Security Specialist
Springfield Public Schools —Springfield, MA
- $43,650 - $57,737 a year
- Full-time
- Bilingual
- Computer literacy
- Writing skills
5d

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Sales Support Specialist - Western Massachusetts- Springfield

Sunderstorm Inc -
Springfield, MA

Quick Apply

Job Details

Full-time
$40,000 - $45,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Paid sick time

Qualifications

Computer operation
Customer communication
Customer relationship building
Word processing
Computer literacy
Merchandising
High school diploma or GED
Schedule management
Business development
Driver's License
Driving
Account management
Mobile devices

Full Job Description

About Us

Sunderstorm is a premier cannabis company that owns and operates the award-winning edibles brand KANHA. Based in California, the Company has over 200 employees with operations in Massachusetts, Illinois, Nevada, and Thailand. Sunderstorm is a leader in nano-tech fast acting edibles, has recently launched a line of vape products, and distributes for third party brands in California. Serving over 1000 retails clients, Sunderstorm and its flagship KANHA gummies are a national cannabis success.

Work with Us – KANHA is excited to welcome talented builders, doers and thinkers to join our team!

If you’re ready to take the next step in your career, we encourage you to apply and prepare yourself to embark on a new blissful journey with KANHA!

So what does KANHA offer YOU?

● Comprehensive benefits package, including health insurance, voluntary coverage and a retirement savings plan option

● Paid Time-Off (vacation pay, sick pay, holiday pay)

● Be part of our commission program

● Company events, catered lunches, team building activities and more!

● Employee Assistance Program (EAP)

● A culture founded on inclusivity and respect, where each team member's contributions are acknowledged and celebrated.

Territory: Springfield, Worchester, Sturbridge, Greenfield, Pittsfield, Fitchburg

Preferred location: Springfield or Northampton

Job Summary

Our mission is to help people achieve a life of harmony and wellness with consciously made, science-based Cannabis products.

As a Junior Sales Representative, you will primarily work independently in the field to develop new business, expand existing accounts, and drive sales growth across your assigned territory. You will regularly visit retail locations to promote and sell the company’s products, secure orders, strengthen relationships, and execute sales-driven field initiatives that support product visibility and market penetration. You will exercise discretion in managing your territory, identifying opportunities, planning customer engagements, and gathering market insights that directly influence sales strategy. You will represent the brand as an outside salesperson, maintain a consistent presence in the field, and contribute to achieving revenue targets and commission-based incentives.

Duties/Responsibilities

Outside Sales & Account Management

Work primarily in the field, away from the Company’s place of business, to visit established retail accounts and generate sales through relationship management, product promotion, and onsite selling activities.
Manage and grow an assigned book of business by planning weekly visit routes, prioritizing accounts, and scheduling store meetings to support revenue goals.
Conduct needs assessments with existing customers to identify opportunities for expanded orders, additional placements, and increased sell-through.
Present product offerings, secure purchase commitments, and negotiate physical product placements within established accounts to meet sales and commission objectives.
Maintain strong relationships with retail partners through consistent communication, regular in-person visits, and proactive account support.

Sales-Driven Field Marketing Execution (Within Existing Accounts)

Execute in-store merchandising and retail standards during account visits, ensuring visibility and product accessibility to drive sell-through and order consistency.
Provide budtender education, product trainings, and promotional walk-throughs—where permitted—to reinforce product knowledge and strengthen brand advocacy.
Implement field-level promotional initiatives designed to increase sales within existing accounts, coordinating materials and verifying effective execution.
Capture field insights, photos, inventory levels, and competitive information that directly inform account strategies and sales planning.

Sales Reporting, Planning & Coordination

Prepare concise and accurate sales activity reports, account updates, and territory recaps for Sales leadership.
Collaborate with Sales, Marketing, and Operations teams to address account needs, align promotional efforts, and improve customer experience.
Attend scheduled sales meetings, remote check-ins, and required training while maintaining strong independent performance in the field.
Conduct regular audits of store menus, competitive pricing benchmarks, in stock and promotional pass throughs, and provide recommendations based on client feedback.

Brand Representation

Represent the Company professionally during account visits, trade events, industry functions, and any sanctioned field activities.
Maintain current product knowledge and stay informed of industry trends, competitive behavior, and field marketing best practices that support revenue objectives.

Requirements

Must be 21 or older with a valid driver’s license and reliable transportation; must meet state driving and residency requirements.
High school diploma or equivalent preferred.
Prior experience in sales, customer service, cannabis, hospitality, or production environments preferred but not required.
Strong communication, interpersonal, and relationship-building skills with a dependable and professional demeanor.
Highly organized with strong time-management, multitasking, and follow-through abilities to manage an independent field schedule.
Ability to receive feedback, stay accountable, and work both independently and collaboratively.
Basic computer and smartphone proficiency, including email, word processing, and messaging applications.
Familiarity with CRM systems preferred.
Ability to stand and walk for extended periods and lift/carry up to 40–50 lbs of samples, displays, and merchandising materials.
Comfortable working in a fast-paced, field-driven environment with frequent travel to retail accounts.

The hiring range for this position in MA is $40,000 - $45,000 per year plus participation in the Sales Department’s Commission Program. The base pay actually offered will take into account the candidate’s job-related knowledge, skills, and experience among other factors.

Here at Sunderstorm Inc we offer medical, dental, vision insurance and retirement benefits. Come be a part of our growing organization and its opportunities for your career development! You will learn and develop alongside a team of professionals who aim to excel in the cannabis industry. Apply now!

Sunderstorm Inc is an Equal Employment Opportunity Employer and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.

Pay: $40,000.00 - $45,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

member service representative jobs in springfield, ma

Sales Support Specialist - Western Massachusetts- Springfield

MA Inside Sales Insurance Trainee - Personal Lines

Entry Level Sales Representative

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Float Member Service Representative, Marlboro, MA and Nashua, NH Area, Full

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I want to receive the latest job alert for member service representative in springfield, ma

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