Top 53 Practice managers & administrators Jobs in Springfield, Ma

Practice Leader - Dental Practice Operations
Confidential —Tolland, CT
- $70,000 - $90,000 a year
- Full-time
- Dental office
- HIPAA
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Practice Manager, Central Intake Call Center
BEHAVIORAL HEALTH NETWORK INC —Springfield, MA
- $97,500 a year
- Hybrid work
- Word processing
- Mid-level
- Master's degree
Administrative Practice Manager
BEHAVIORAL HEALTH NETWORK INC —Springfield, MA
- $75,000 - $120,000 a year
- On call
- Hybrid work
- Word processing
- Adults
- HIPAA
Workers Compensation Manager
New England Orthopedic Surgeons —Springfield, MA
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Supervising experience
- Bachelor's degree
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Medical Office Manager- Part Time
Boston Orthopaedic —Springfield, MA
- $27 - $37 an hour
- Part-time
- HIPAA
- Mid-level
- Team management
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Center Administrator
American Family Care —Springfield, MA
- Weekends as needed
- Urgent Care
- Mid-level
- Leadership
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Office Manager
Abby Care —Springfield, MA
- $28 - $34 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
- Commuter assistance
- Paid parental leave
11d
Practice Manager
Benevis —Springfield, MA
- $72,000 - $90,000 a year
- Extended hours
- Dental office
- Computer literacy
- Mid-level
4d
Practice Manager
Holyoke Medical Center —Holyoke, MA
- $7,040 - $11,910 a month
- Full-time
- Mid-level
- 3 years
- Ob/Gyn
- Free parking
- Disability insurance
Quick Apply
Dental Practice Manager
BAYSTATE DENTAL —West Springfield, MA
- $60,000 - $75,000 a year
- Full-time
- Dental office
- Sales
- Mid-level
- Dental insurance
- 401(k)
Office Manager
Alternatives in Physical Therapy —Wilbraham, MA
- $20 - $25 an hour
- Part-time
- Private practice
- Google Workspace
- Administrative experience
- Paid time off
- Professional development assistance
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Director - Specialty Physician Practices
Holyoke Medical Center —Holyoke, MA
- $8,450 - $14,292 a month
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- Free parking
- Disability insurance
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Regional Manager
Smile Doctors —East Hartford, CT
- Full-time
- Dental office
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
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Urgent Care Veterinary Practice Manager
UrgentVet - Springfield —Springfield, MA
- Weekends as needed
- Mid-level
- Acute care experience
- Leadership
- Paid parental leave
- Disability insurance
Quick Apply
Medical Practice Manager
Rheumatology Specialists of Connecticut, Inc. —Manchester, CT
- From $55,000 a year
- Urgently hiring
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Manager of Patient Services
Shields Health Solutions —Springfield, MA
- $65,000 - $90,000 a year
- Microsoft Excel
- Microsoft Outlook
- Hospital
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9d
Office Manager
42 North Dental —Enfield, CT
- $34 - $38 an hour
- Dental office
- Mid-level
- Team management
Quick Apply
4d
Practice Supervisor
Trinity Health Of New England —Hartford, CT
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Health insurance
4d
Dental Office Manager
Flagship Dental Group —Longmeadow, MA
- $60,000 - $70,000 a year
- Full-time
- Dental office
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
12d
Director, Clinical Operations (East Hartford, CT)
Jefferson Radiology —East Hartford, CT
- $130,000 - $155,000 a year
- Full-time
- Hybrid work
- 7 years
- HIPAA
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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Practice Leader - Dental Practice Operations

Confidential
Tolland, CT

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off
Uniform allowance
Leadership training provided
401(k) matching
Employee discount

Qualifications

Revenue cycle management
Customer communication
Operations management
Dental insurance
HIPAA
Attention to detail

Full Job Description

Practice Leader — Dental Practice Operations

Ready to lead? Our well-established general dentistry practice in Tolland, CT is hiring a Practice Leader to take ownership of day-to-day practice operations and front desk operations. This is a true leadership role: you’ll oversee the business side of the practice, lead the front desk team, partner with the doctor on growth, and create the calm, professional, patient-first environment our patients have come to expect. If you’re a proven dental practice leader who wants real authority, real impact, and a culture that respects you, keep reading.

About the Role

As Practice Leader, you are the operational leader of the practice. You own front desk operations, the patient experience, team performance, scheduling, insurance and billing workflows, KPIs, and the overall flow of the office. You report directly to the doctor/owner and serve as the bridge between the clinical team and the business side of the practice.

What You’ll Own (Key Responsibilities)

Practice operations oversight. Lead the daily operations of the dental practice — office hours, opening/closing procedures, supplies, vendors, compliance, and facilities.
Front desk operations leadership. Manage and develop the front desk team. Set standards for patient greeting, phone handling, scheduling, check-in/check-out, and new-patient conversion.
Schedule and production. Optimize the doctor and hygiene schedules to maximize production while protecting the patient experience. Monitor open time, recall, and reactivation.
Insurance, billing, and AR. Oversee dental revenue cycle management team, follow-up, and patient AR. Drive clean collections and minimize write-offs.
Treatment plan presentation and case acceptance. Conduct financial conversations, payment options, and convert diagnosed treatment into scheduled care.
KPIs and reporting. Track and report on production, collections, new patients, hygiene reappointment, case acceptance, and front desk KPIs. Bring solutions, not just problems.
Patient experience. Be the standard-bearer for how every patient is treated — from the first call to the post-visit follow-up.
Compliance. Maintain HIPAA, OSHA, and CT dental practice compliance, policies, and documentation.

What We’re Looking For

Dental experience is required. You have worked in a dental office and have hands-on experience with front desk operations, dental insurance, scheduling, patient flow, and clinical knowledge.
Leadership track record. Previous experience leading a dental practice — as a Practice Leader, Practice Administrator, Office Manager, Lead Front Desk, or Operations Lead.
Experience with dental practice management software
Comfortable reading the numbers — production, collections, overhead, scheduling KPIs — and acting on them.
Excellent communicator. You can have warm patient conversations, direct team conversations, and clear doctor conversations.
Calm under pressure. You make the office feel steady on the busiest days.
Coach’s mindset. You build people up, set clear expectations, and hold the line.
Organized, detail-oriented, and able to run multiple priorities without dropping the ball.
HIPAA and OSHA fluent.

Nice to Have

Experience leading a general dentistry front desk team of 2+.
Background in treatment plan presentation and case acceptance coaching.
Dentrix PMS

Compensation & Benefits

Competitive leadership-level pay based on experience
Performance-based incentive plan tied to practice and team results
Paid time off (PTO) to rest and recharge
Paid holidays
Dental benefits for you (and yes, we take great care of our team’s smiles)
Uniform allowance
401(k) with company match — we invest in your future, too
Ongoing leadership training and growth opportunities

Location & Schedule

In-office position located in Tolland, CT. Full-time, Monday through Friday 7:30am - 5pm

How to Apply — Confidentially

This is a confidential search. Please submit your resume and a brief note about your dental office leadership experience and why this role caught your eye. All inquiries will be handled with discretion. Current dental practice employment will be respected and never disclosed without your permission.

We review every application personally. If your background is a match, you’ll hear from us within a few business days.

Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.

Keywords: dental practice leader, dental practice administrator, dental front desk operations, dental operations leader, general dentistry, dental practice leadership, dental insurance, treatment coordinator, Tolland CT dental, dental practice operations, dental front desk supervisor, dental office leadership.

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

practice managers & administrators jobs in springfield, ma

Practice Leader - Dental Practice Operations

Practice Manager, Central Intake Call Center

Administrative Practice Manager

Workers Compensation Manager

Medical Office Manager- Part Time

Center Administrator

Office Manager

Practice Manager

Practice Manager

Dental Practice Manager

Office Manager

Director - Specialty Physician Practices

Regional Manager

Urgent Care Veterinary Practice Manager

Medical Practice Manager

Manager of Patient Services

Office Manager

Practice Supervisor

Dental Office Manager

Director, Clinical Operations (East Hartford, CT)

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