Top 3 Proctor Jobs in Springfield, Ma

Customer Service - Test Center Administrator (PT)
Prometric —West Springfield, MA
- $16.20 an hour
- Part-time
- 18 years or older
- Microsoft Outlook
- Office
- Paid training
- Paid holidays
Quick Apply
Test Proctor-Nursing Department
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- $37.74 an hour
- Part-time
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Behavioral Concepts (BCI) —Springfield, MA
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- Full-time
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Customer Service - Test Center Administrator (PT)

Prometric -
West Springfield, MA

Quick Apply

Job Details

Part-time
$16.20 an hour

Benefits

Paid training
Paid holidays
401(k)
Flexible spending account
Employee assistance program

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

JOB TITLE: Test Center Administrator

REPORTS TO: Test Center Manager

DEPARTMENT: Test Center

LOCATION: West Springfield, MA

TEST CENTER ADDRESS: 59 Interstate Drive, Suite 25

PERKS for employees hired for 20+ hours:

12 Paid Holidays Off annually based on work schedule and start date
No selling or quotas
Office setting environment
No inventory, stocking, floor moves, or overnight shifts!
Paid training
Sick time is prorated based on start date
401K
Employee Assistance Program
Vision
FSA

AVAILABLE SCHEDULE:

Part-Time - Hours Will Vary
Schedule: The site may be open Monday through Saturday 7 am to 6 pm. Saturday availability is required. Occasional evening hours are required. Possibly, Sunday hours.
This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
Schedules are available 2 weeks in advance.

RESPONSIBILITIES:

Maintain and apply expert knowledge of test center policies, practices, and procedures
Greet examinees and verify identification
Perform required security checks including the use of wands
Continuously monitor candidates as they complete exams
Report and/or resolve candidate issues with urgency
Maintain a secure environment and materials in the test center at all times
Ensure every candidate receives a fair and comfortable testing experience
Report any occurrences outside company guidelines
Ability to be flexible with scheduling based on Prometric days of operations
Represent Prometric's vision, mission and values
Safeguard the test center from misconduct
If applicable, digitally scan and record candidate's fingerprint identification

QUALIFICATIONS:
EDUCATION:

High school diploma or equivalent required
College experience a plus

EXPERIENCE:

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
Must be 18 years of age to qualify

SKILLS:

Ability to communicate professionally and effectively with candidates and coworkers
Ability to write detailed and accurate reports and correspondence
Ability to multi-task and handle small tools, pack equipment for shipping, or unpack for installation
Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer web browsing)

PHYSICAL JOB REQUIREMENTS

Must be able to bend, stoop, and lift up to 40 pounds
Ability to remain in a stationary position for extended periods while administering exams
Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room
Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam
Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

Quick Apply

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proctor jobs in springfield, ma

Customer Service - Test Center Administrator (PT)

Test Proctor-Nursing Department

Behavioral Concepts, Lead Technician Proctor (FT)

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