Top 43 Service navigator Jobs in Springfield, Ma

Patient Advocate
Matter Health —Springfield, MA
- $61,000 - $74,000 a year
- Full-time
- Spanish
- Driver's License
- Older adults
- Health savings account
- Paid holidays
Quick Apply
7d
Access Navigator
BEHAVIORAL HEALTH NETWORK INC —Holyoke, MA
- $22 - $24 an hour
- Spanish
- English
- High school diploma or GED
- Tuition reimbursement
- Paid time off
Legal Navigator
Hartford Public Library —Hartford, CT
- $56,912.18 - $58,493.24 a year
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- English
- Health savings account
- Paid holidays
Quick Apply
Breast Health, RN Nurse Navigator
Trinity Health Of New England —Hartford, CT
- Full-time
- Nursing
- RN License
- Mid-level
- Benefits from day one
Quick Apply
2d
Orthopedic Trauma Program Manager (RN)
Hartford Hospital —Hartford, CT
- Full-time
- Acute care
- Nursing
- RN License
Quick Apply
RN Oncology Infusion
Hartford Hospital —Hartford, CT
- Part-time
- Nursing
- RN License
- Mid-level
Quick Apply
RN Oncology Infusion
Hartford Hospital —Hartford, CT
- Full-time
- Nursing
- RN License
- Mid-level
Quick Apply
Health Navigator
Hartford Hospital —Hartford, CT
- Weekends as needed
- Spanish
- Computer literacy
- Bachelor of Science
Quick Apply
Patient Navigator - Connecticut
HALO CENTERS LLC —West Hartford, CT
- $23 - $34 an hour
- Full-time
- BLS Certification
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Clinical Support Coordinator Float - Enfield, CT
HALO CENTERS LLC —Enfield, CT
- $23 - $34 an hour
- Full-time
- BLS Certification
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Intake Specialist - Weekends (Office, Referral, Documentation) - HomeCare
Hartford HealthCare at Home —East Hartford, CT
- Part-time
- HIPAA
- Mid-level
- Office
Quick Apply
Clinical Support Coordinator - Enfield, CT
HALO CENTERS LLC —Enfield, CT
- $23 - $34 an hour
- Full-time
- BLS Certification
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Clinical Support Coordinator - West Hartford, CT
HALO CENTERS LLC —West Hartford, CT
- $23 - $34 an hour
- Full-time
- BLS Certification
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Housing Navigator, Shelter, Springfield
Clinical & Support Options Inc —Springfield, MA
- $38,000 - $44,000 a year
- Full-time
- Bilingual
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
11d
Clinical Support Coordinator - Bloomfield, CT
HALO CENTERS LLC —Bloomfield, CT
- $23 - $34 an hour
- Full-time
- BLS Certification
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
PT Navigator for Family Bridges (Medically Complex Program)
Multicultural Community Services Of The Pioneer Valley —Springfield, MA
- $24 an hour
- Part-time
- Spanish
- Management
- Bachelor of Science
Quick Apply
Shelter and Housing Triage Specialist, FOH, Springfield
Clinical & Support Options Inc —Springfield, MA
- $38,000 - $44,000 a year
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
FT Navigator for Family Bridges (Medically Complex Program)
Multicultural Community Services Of The Pioneer Valley —Springfield, MA
- $24 an hour
- Full-time
- Spanish
- Management
- Bachelor of Science
Quick Apply
Kinship Navigator: CT Kinship Navigator Program- 5741
Community Health Resources (CHR) —Hartford, CT
- $20.66 an hour
- Part-time
- Bachelor of Science
- High school diploma or GED
- Driver's License
- Wellness program
- Tuition reimbursement
Quick Apply
Medical Contact Center Representative, Inside Sales
Guidehealth —Hartford, CT
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
8d

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service navigator jobs near springfield, ma

Patient Advocate

Matter Health -
Springfield, MA

Quick Apply

Job Details

Full-time
$61,000 - $74,000 a year
7 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Driver's License
Stakeholder relationship building

Full Job Description

About Matter Health

Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities.

Our mission is simple: to improve healthcare access by meeting patients where they are, building trusted relationships within the communities we serve. We are rapidly expanding across Massachusetts and seeking mission-driven professionals who thrive in fast-paced, people-centered environments.

Total Healthcare. Where you live.

About the Role

The Patient Advocate & Liaison (PAL) is the face of Matter Health within the communities we serve. This field-based role is responsible for building trusted relationships with older adults living in affordable housing communities and helping them stay engaged in their healthcare journey.

Working alongside an Nurse Practitioner (NP), you'll serve as the primary relationship-builder for your assigned communities—educating patients about Matter Health, supporting enrollment, coordinating follow-up, identifying barriers to care, and helping patients stay connected to the services they need.

This role is ideal for someone who enjoys working directly with people, thrives in community settings, and is passionate about improving healthcare access for underserved populations.

What You’ll Do

Build trusted, lasting relationships with older adults living in assigned communities
Serve as the primary community representative for Matter Health
Educate prospective patients about Matter Health's care model and available services
Support patient outreach, enrollment, scheduling, and ongoing engagement
Conduct in-person outreach, phone calls, and community events to connect with patients
Partner closely with Advanced Practice Providers (APPs), Social Workers, Care Navigators, and Operations teams
Identify barriers to care and connect patients with appropriate community resources
Assist patients throughout their healthcare journey—from initial introduction through ongoing engagement
Maintain accurate documentation in Salesforce and Athena
Help improve patient retention and overall healthcare access within your assigned communities

What We’re Looking For

1–2 years of experience in community outreach, patient advocacy, healthcare, social services, customer service, hospitality, account management, sales, or other relationship-focused roles
Passion for serving older adults and underserved communities
Outstanding communication and relationship-building skills
Comfortable working independently in a field-based environment
Strong organization and time management skills
Ability to collaborate with clinical and operational teams
Valid driver's license and reliable transportation required
Experience working with Medicare populations, community organizations, Salesforce, Athena, or healthcare outreach is a plus
Bilingual Spanish is a plus

Why Matter Health?

We believe that where someone lives should never determine the care they receive. Every team member at Matter Health plays an essential part in improving healthcare access for older adults historically underserved by traditional healthcare systems.

This is not just our mission statement—it's the work we do every day.

Total Healthcare. Where you live.

Working at Matter Health

We’re committed to supporting the whole person—at work and beyond. Benefits for full-time team members begin the first of the month following your start date.

Health & Wellness

Medical, dental, and vision coverage
Employer-funded HSA and FSA options
Employer-paid life and disability insurance
Voluntary illness, accident, and hospitalization coverage
Access to Matter Health’s in-person and virtual care services

Financial Security

Competitive compensation
401(k) with company match beginning at day 60
Access to financial wellness resources and support

Time Away

Up to 4 weeks of PTO
10 paid company holidays
2 volunteer days annually to support causes meaningful to you

Eligibility is based on full-time employment status. Additional details will be shared during the interview process.

Equal Opportunity Employer

Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are dedicated to creating an environment where every team member feels valued, respected, and supported.

Compensation Range: $61K - $74K

Quick Apply

Refine Your Search

service navigator jobs in springfield, ma

Patient Advocate

Access Navigator

Legal Navigator

Breast Health, RN Nurse Navigator

Orthopedic Trauma Program Manager (RN)

RN Oncology Infusion

RN Oncology Infusion

Health Navigator

Patient Navigator - Connecticut

Clinical Support Coordinator Float - Enfield, CT

Intake Specialist - Weekends (Office, Referral, Documentation) - HomeCare

Clinical Support Coordinator - Enfield, CT

Clinical Support Coordinator - West Hartford, CT

Housing Navigator, Shelter, Springfield

Clinical Support Coordinator - Bloomfield, CT

PT Navigator for Family Bridges (Medically Complex Program)

Shelter and Housing Triage Specialist, FOH, Springfield

FT Navigator for Family Bridges (Medically Complex Program)

Kinship Navigator: CT Kinship Navigator Program- 5741

Medical Contact Center Representative, Inside Sales

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About Matter Health

About the Role

What You’ll Do

What We’re Looking For

Why Matter Health?

Working at Matter Health

Equal Opportunity Employer

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