Top 827 support associate Jobs in springfield, ma

Senior Deposit Operations Associate/ACH Specialist (FT)
Westfield Bank —Westfield, MA
- $22.79 - $34.18 an hour
- Full-time
- Microsoft Excel
- Research
- Mid-level
Associate Teacher - Toddler/ Preschool - Educare
Square One —Springfield, MA
- $22.00 - $24.50 an hour
- Full-time
- Background check
- Classroom
- Childcare
- Health savings account
- Health insurance
Quick Apply
Associate Financial Representative
Northwestern Mutual —Springfield, MA
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
4d
Inside Sales Associate
Atlas Copco Group —Springfield, MA
- $55,000 - $60,000 a year
- Hybrid work
- Spanish
- Oracle
- Microsoft Outlook
- Disability insurance
- Health insurance
Associate Teacher - Preschool - William Street
Square One —Springfield, MA
- $22.00 - $24.50 an hour
- Full-time
- Background check
- Childcare
- Research
- Health savings account
- Health insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Springfield, MA
- $15.00 - $15.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Store Associate
CVS Health —Agawam, MA
- $15 - $22 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
Customer Service Associate I
Family Dollar —Springfield, MA
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Banking Associate - Mason Square Springfield
TD Bank —Springfield, MA
- $22.00 - $27.75 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
SALES ASSOCIATE
MadRag —Springfield, MA
- $15 an hour
- Part-time
- Communication skills
- Entry level
- 401(k)
Seasonal Retail Sales Associate
Gap —Longmeadow, MA
- $15.00 - $16.50 an hour
- Weekends as needed
- Office
- Continuous improvement
- In-person
Banking Associate - West Springfield
TD Bank —West Springfield, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
10d
Loss Prevention Associate
TJ Maxx —West Springfield, MA
- $15.00 - $18.60 an hour
- Part-time
- Fair chance
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Health savings account
Operations Associate, Part Time, Days *No Weekends*
Baystate Health —Springfield, MA
- $16.34 - $24.12 an hour
- Part-time
- Microsoft Word
- Computer literacy
- BLS Certification
- 403(b) matching
- Health insurance
Associate Dentist
Aspen Dental —West Springfield, MA
- $180,000 - $215,000 a year
- Full-time
- Dental office
- Doctoral degree
- Surgery
- Health insurance
- 401(k)
Quick Apply
Associate Veterinarian in Farmington, CT
Global Veterinary Careers —Suffield, CT
- $127,000 - $200,000 a year
- Full-time
- Mid-level
- Surgery
- Bachelor's degree
- Continuing education credits
- Health insurance
Quick Apply
Remote Associate Therapist LCSW - Massachusetts
Third Space Therapy —Massachusetts
- From $42 an hour
- Choose your own hours
- Remote
- Licensed Clinical Social Worker
- HIPAA
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Associate Instructor - Job ID# 13830
Capitol Region Education Council —Hartford, CT
- Full-time
- Classroom
- Mid-level
- Working with children
Direct Sales Associate
Trinity Solar —Westfield, MA
- $100,000 - $250,000 a year
- No experience needed
- Driver's License
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Veterinarian- Town and Country Veterinary Associates
Town and Country Veterinary Associates —Vernon, CT
- $115,000 - $120,000 a year
- Full-time
- Mid-level
- Residential
- Medical-surgical
- Continuing education credits
- Relocation assistance

I want to receive the latest job alert for support associate in springfield, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support associate jobs near springfield, ma

Customer Service Representative jobs in Springfield, MA

Licensed Clinical Social Worker jobs in Massachusetts

Preschool Teacher jobs in Springfield, MA

Banking Associate jobs in West Springfield, MA

Inside Sales Representative jobs in Springfield, MA

Operations Associate jobs in Springfield, MA

Instructor jobs in Hartford, CT

Customer Service Representative jobs in Albany, Ny

Customer Service Representative jobs in London, Ky

Customer Service Representative jobs in Austin, Tx

Customer Service Representative jobs in Terre Haute, In

Customer Service Representative Remote jobs in Tempe, Az

Customer Service jobs in Delaware

Oil Sales jobs in Lafayette, La

Direct Sales Representative jobs in New London, Ct

Direct Support Professional jobs in El Paso, Tx

Direct Sales Representative jobs in Alamogordo, Nm

Direct Sales Representative jobs in Arlington, Va

Direct Sales Representative jobs in Des Moines, Ia

Direct Support Professional jobs in Texas

Senior Deposit Operations Associate/ACH Specialist (FT)

Westfield Bank -
Westfield, MA

Apply Now

Job Details

Full-time
$22.79 - $34.18 an hour

Qualifications

Electronic fund transfers
Customer communication
Microsoft Excel
Word embeddings
Bank transfers
Research
High school diploma or GED
Payment Processing Systems
Productivity software
Banking product expertise

Full Job Description

Job Title: Senior Deposit Operations Associate/ACH Specialist Department: Operations

Job Status: Full Time

FLSA Status: Non-Exempt

Grade: 8

Amount of Travel: No Travel

Reports To: AVP, Deposit Operations Manager Positions Supervised: N/A

POSITION SUMMARY

Responsible for providing back-office support to customers, bank staff and Deposit Operations Associates relating to products and services offered and administered by the Operations Department. Subject matter expert in ACH processing.

ESSENTIAL FUNCTIONS

Subject matter expert for ACH and Instant Payments in accordance with Regulation E and NACHA rules and guidelines.

Acts as main point of contact for customers and branch staff to research and resolve ACH and Instant Payment inquiries/problems.

Reviews daily ACH Exception and Reject Reconciliation reports to process non-posted items, IAT transactions, death notifications, and ACH rejected items.

Determines exception transaction results and processes daily ACH returns through DNA Core system and FedLine Advantage.

Reviews daily workflow queues in OnBase to review and process all Reg E and corporate claims, stop payments, and federal benefits enrollment forms.

Processes any reclamations received in a timely manner.

Processes any ACH Positive Pay Returns from the BGDS Department on a daily basis.

Downloads Fed ACH Returns report from FedLine Advantage weekly.

Downloads standard reports from FedLine Advantage monthly.

Provides daily Exception report to lenders for their review and decision.

Researches and reconciles any outages on the ACH In Process General Ledger account.

Balances the ELAN account on a monthly basis.

Utilizes Payment Exchange system to monitor and work on all Instant Payment transactions including Instant Payment fraud and disputes.

Provides support and backup on all tasks performed by the Deposit Operations Associates.

Assists in training new and existing Deposit Operations Associates on ACH and Instant Payments related tasks.

Assists the Deposit Operations Manager as needed.

Identify areas for improvement and work with management to implement recommended changes.

Monitors procedures for accuracy and update as needed.

Researches problems of a more complex nature.

Processes all adjustment requests.

Assists with gathering documentation for audit requests.

Must complete NACHA, NEACH, BSA, AML, and other Regulatory and Continuing Education as assigned.

Must adhere to all bank and regulatory policies and procedures specific to position.

Performs additional duties as requested.

POSITION QUALIFICATIONS

Competencies

Communication

Job Knowledge

Productivity & Time Management

Quality

Teamwork & Cooperation

Education/Experience/Skills & Abilities

High School Diploma or GED required.

Minimum of 1 year of ACH processing experience

Accredited ACH Professional (AAP) certification within 2 years of hire date.

Strong attention to detail and accuracy.

Excellent customer service and problem-solving skills.

Working knowledge of Microsoft Office (Word and Excel).

Ability to multi-task with good organizational skills.

Working knowledge of the bank’s deposit products and services.

PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand Occasionally

10 lbs or less Occasionally

Walk Occasionally

11 – 20 lbs Occasionally

Sit Constantly

21 – 50 lbs Not Applicable

Handling/Fingering Occasionally

51 – 100 lbs Not Applicable

Reach Outward Not Applicable

Over 100 lbs Not Applicable

Reach Above Shoulder Not Applicable

Push/Pull

Climb Not Applicable

12 lbs or less Occasionally

Crawl Not Applicable

13 – 25 lbs Occasionally

Squat or Kneel Not Applicable

26 – 40lbs Not Applicable

Bend Not Applicable

41 – 100 lbs Not Applicable

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Apply Now

Refine Your Search

support associate jobs in springfield, ma

Senior Deposit Operations Associate/ACH Specialist (FT)

Associate Teacher - Toddler/ Preschool - Educare

Associate Financial Representative

Inside Sales Associate

Associate Teacher - Preschool - William Street

Customer Service Associate I

Store Associate

Customer Service Associate I

Banking Associate - Mason Square Springfield

SALES ASSOCIATE

Seasonal Retail Sales Associate

Banking Associate - West Springfield

Loss Prevention Associate

Operations Associate, Part Time, Days No Weekends

Associate Dentist

Associate Veterinarian in Farmington, CT

Remote Associate Therapist LCSW - Massachusetts

Associate Instructor - Job ID# 13830

Direct Sales Associate

Veterinarian- Town and Country Veterinary Associates

I want to receive the latest job alert for support associate in springfield, ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected