Teller
M&T Bank —Agawam, MA
- $18.00 - $26.21 an hour
- Urgently hiring
- Bilingual
- Computer literacy
- High school diploma or GED
13d
Citizens Banker
Citizens Financial Group —Springfield, MA
- $25.00 - $31.25 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Banking Associate - Chicopee
TD Bank —Chicopee, MA
- $22.00 - $27.75 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
2d
Banking Associate - Mason Square Springfield
TD Bank —Springfield, MA
- $22.00 - $27.75 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Bilingual Teller (Spanish/English - Sixteen Acres branch)
M&T Bank —Springfield, MA
- $18.00 - $26.21 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- Office
8d
Universal Banker
Beacon Bank —Springfield, MA
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
13d
Teller
Beacon Bank —Southwick, MA
- $20.00 - $24.91 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
PT Universal Banker
Beacon Bank —Agawam, MA
- $20.00 - $27.13 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
11h
Float Teller (FT) Massachusetts
Westfield Bank —West Springfield, MA
- $17.55 - $25.19 an hour
- Full-time
- High school diploma or GED
- Travel
- Entry level
Teller (FT) East Main Street Branch
Westfield Bank —Westfield, MA
- $17.55 - $25.19 an hour
- Full-time
- Office
- High school diploma or GED
- Entry level
Banking Associate - 20 Hours - Ludlow
TD Bank —Ludlow, MA
- $22.00 - $27.75 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Teller Supervisor
Beacon Bank —Springfield, MA
- $20.50 - $32.12 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
8d
MEMBER CONTACT CENTER REP
Freedom Credit Union —Springfield, MA
- $19.54 - $28.60 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
Customer Service Associate/Teller
Monson Savings Bank —Hampden, MA
- $18 - $22 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
FT TELLER
Freedom Credit Union —Ludlow, MA
- $16.50 - $20.80 an hour
- Full-time
- Bilingual
- Research
- High school diploma or GED
3d
UNIVERSAL AGENT
Freedom Credit Union —Springfield, MA
- $20.26 - $25.60 an hour
- Full-time
- Bilingual
- High school diploma or GED
- 1 year
Part-Time Teller
Florence Bank —Florence, MA
- $17.80 - $22.54 an hour
- Part-time
- Basic math
- Office
- High school diploma or GED
- Profit sharing
- Wellness program
Quick Apply
11d
Teller - Somers, CT
M&T Bank —Somers, CT
- $19.00 - $28.84 an hour
- Urgently hiring
- Bilingual
- Computer literacy
- Office
Banking Specialist I - Float
New Valley Bank & Trust —Springfield, MA
- $18 - $21 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to sit for extended periods
- Disability insurance
- Health insurance
Quick Apply
13d
Universal Banker
M&T Bank —Westfield, MA
- $18.68 - $31.14 an hour
- Full-time
- Bilingual
- Computer literacy
- Office

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Teller

M&T Bank -
Agawam, MA

Apply Now

Job Details

Full-time
$18.00 - $26.21 an hour
13 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Overview:

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.

Primary Responsibilities:

Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.

Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.

Accurately balance and process customer transactions efficiently following Bank Policy.

Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.

Transition identified sales opportunity and provide introduction to appropriate banking partner.

Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).

Process customer/account maintenance accurately.

Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of Responsibilities:

The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.

Managerial/Supervisory Responsibilities:

Not Applicable

Education and Experience Required:

High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills

Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized

Proven time management skills

Proven prioritization skills
Proficient with internet user-level technology

Education and Experience Preferred:

Bilingual based on branch needs

Physical Requirements:

Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Agawam, Massachusetts, United States of America

Apply Now

Refine Your Search

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MEMBER CONTACT CENTER REP

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Teller - Somers, CT

Banking Specialist I - Float

Universal Banker

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