Top 8 Client services occupations Jobs in Springfield, Mo

Case Manager
Equus —Springfield, MO
- $21 an hour
- Full-time
- Customer service
- Mid-level
- Microsoft Office
Quick Apply
1d
Vocational Rehabilitation Counselor
State of Missouri —Springfield, MO
- $52,152 a year
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- Office
- Paid training
- 403(b) matching
AUSA
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys —Springfield, MO
- $76,748 - $180,078 a year
- Part-time
- Background check
- Writing skills
- Pass drug screening
- Paid holidays
5h
Occupational Therapist (OT)
Burrell Behavioral Health —Springfield, MO
- Full-time
- Clean driving record
- Writing skills
- Basic math
- Mileage reimbursement
- Health insurance
Quick Apply

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Case Manager

Equus -
Springfield, MO

Quick Apply

Job Details

Full-time
$21 an hour
1 day ago

Qualifications

Customer service

Full Job Description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination

Provide consistent and comprehensive case management and follow-up

- Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received

- Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency

Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for enrollment
Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
Create solutions to participant attendance problems
Assist in the preparation of project reports as needed (participation, placement)
Manage programs, meeting deadlines, performance expectations, and collection of placement data
Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
Develop and maintain a standard communication plan to keep staff aware of issues and their role in meeting operational goals

- Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements

Qualifications

Ability to maintain flexibility as needs of contract or contractor require
Working knowledge of MS Office
Two years of experience in case management advisement and development preferred
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and strong written and verbal communication skills
Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field
Associate degree from an accredited college or university in education, social services, healthcare and/or communications preferred
Customer service experience required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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client services occupations jobs in springfield, mo

Case Manager

Vocational Rehabilitation Counselor

AUSA

Occupational Therapist (OT)

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