Top 14 Customer support & client services managers Jobs in Springfield, Mo

Client Services Manager
Seniors Helping Seniors Ozarks —Springfield, MO
- Full-time
- Mid-level
- Travel
- Home Health
Quick Apply
Service Supervisor
Cintas —Springfield, MO
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Market Service Manager - UniFirst
UniFirst —Springfield, MO
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
6d
Customer Service Manager
Vestis —Springfield, MO
- Online Application
- Computer literacy
- Mid-level
- Office
Quick Apply
Technical Support Supervisor
DIGITAL MONITORING PRODUCTS —Springfield, MO
- Full-time
- Mid-level
- 2 years
- Communication skills
- Paid holidays
- Disability insurance
Branch Operations Supervisor - Commercial Insurance
Insurance Office of America, Inc. —Springfield, MO
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Workforce Management Specialist
Revolution Technologies, LLC —United States
- $30 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
6d

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customer support & client services managers jobs near springfield, mo

Client Services Manager

Seniors Helping Seniors Ozarks
Springfield, MO

Quick Apply

Job Details

Full-time

Qualifications

Personal service client interaction documentation
Customer communication
Patient question and concern management
Caregiving documentation requirements
Service scheduling
Team scheduling
Clinical case management notes
Mid-level
Managing clients in a customer support role
Overseeing care coordination
Relationship management
Client retention strategy
Social services
Patient assessment visits
Social work care coordination
Cross-functional collaboration
Case service coordination
Communication skills
Time management

Full Job Description

Job Title: Client Services Manager

Location: Springfield, MO

Employment Type: Full-Time

This role is best suited for someone who thrives in a fast-paced, high-accountability environment and takes pride in doing meaningful, challenging work.

About Seniors Helping Seniors® Ozarks

Seniors Helping Seniors® Ozarks is a trusted in-home care service that pairs compassionate caregivers - often seniors themselves - with older adults who want to maintain independence and quality of life. Our mission is rooted in dignity, respect, and meaningful relationships.

Position Overview

We are seeking a dedicated and organized Client Services Manager to serve as a key liaison between clients, families, caregivers, and our internal team. This role is ideal for someone who is relationship-focused, detail-oriented, communication drive, and passionate about serving seniors. The Client Services Manager ensures excellent client experiences from initial inquiry through ongoing care.

Our Environment
We’re an early-stage company growing quickly and intentionally. Our leadership team is small, hands-on, and highly engaged. Everyone here plays a meaningful role, and everyone is expected to contribute.
The work is fast-paced, collaborative, and demanding at times. We value flexibility and trust our team to manage their time, but we also expect strong work ethic, ownership, and accountability. The days can be full, the priorities can shift, and the expectations are high.

We cross train all roles performed by office staff - so a willingness to learn all roles is a must.
The upside? You’ll have impact, visibility, room to grow, and the chance to build something that matters with people who care.

Key Responsibilities

Serve as the primary point of contact for clients and their families
Conduct client intakes, assessments, and follow-up visits
Match clients with appropriate caregivers based on needs, preferences, and personalities
Maintain regular communication to ensure client satisfaction and address concerns promptly
Coordinate schedules and collaborate closely with the caregiving and administrative teams
Document client interactions, care updates, and service changes accurately
Support client retention through proactive relationship management
Uphold Seniors Helping Seniors® standards, values, and compliance requirements

Qualifications

Prior experience in client relations, care coordination, healthcare, social services, or a related field preferred, but not required
Strong interpersonal and communication skills
Compassionate, patient, and professional demeanor
Excellent organizational and time-management abilities
Comfortable using scheduling systems and basic office software
Ability to handle sensitive situations with discretion and empathy
Reliable transportation and ability to travel locally as needed

What We Offer

Competitive full-time compensation
Meaningful work that makes a real difference in the lives of seniors
Supportive, mission-driven team environment
Training
Opportunity to grow with a respected and expanding organization

How to Apply

Interested candidates are encouraged to apply by submitting their resume and answering screening questions.

Quick Apply

Refine Your Search

customer support & client services managers jobs in springfield, mo

Client Services Manager

Service Supervisor

Market Service Manager - UniFirst

Customer Service Manager

Technical Support Supervisor

Branch Operations Supervisor - Commercial Insurance

Workforce Management Specialist

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